About the role The VP / SVP, Operations is the executive owner of TMO's customer organization ... Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention. * Run ...
About the role The VP / SVP, Operations is the executive owner of TMO's customer organization ... Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention. * Run ...
VP, OPERATIONS Automotive Plastics $250-300k + 30% bonus + $1,000/mo car allowance SUMMARY: The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring ...
VP, OPERATIONS Automotive Plastics $250-300k + 30% bonus + $1,000/mo car allowance SUMMARY: The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring ...
VP of Operations
Portland, OR · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
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VP of Operations
Portland, OR · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
VP of Operations
Charlotte, NC · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
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VP of Operations
Charlotte, NC · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
VP of Operations
Denver, CO · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
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VP of Operations
Denver, CO · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
VICE PRESIDENT, OPERATIONS
Detroit, MI · On-site
VP, OPERATIONS Automotive Plastics $250-300k + 30% bonus + $1,000/mo car allowance SUMMARY: The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring ...
VICE PRESIDENT, OPERATIONS
Detroit, MI · On-site
VP, OPERATIONS Automotive Plastics $250-300k + 30% bonus + $1,000/mo car allowance SUMMARY: The VP of Operations will lead manufacturing functions across multi-site plant facilities, ensuring ...
VP of Operations
Jacksonville, FL · On-site
$186K - $210K/yr
VICE PRESIDENT OF OPERATIONS Job Details Company Overview Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of ...
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VP of Operations
Jacksonville, FL · On-site
$186K - $210K/yr
VICE PRESIDENT OF OPERATIONS Job Details Company Overview Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of ...
Vice President Operations- MA THE OPPORTUNITY Seeking a strategic Vice President, Operations to oversee our Massachusetts market. This role will lead fiscal management, quality assurance compliance ...
Vice President Operations- MA THE OPPORTUNITY Seeking a strategic Vice President, Operations to oversee our Massachusetts market. This role will lead fiscal management, quality assurance compliance ...
VP of Operations
Saint Louis, MO · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
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VP of Operations
Saint Louis, MO · On-site
$186K - $225K/yr
VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...
VP of Operations
San Antonio, TX · On-site
$150K - $200K/yr
VICE PRESIDENT OF OPERATIONS Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ...
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VP of Operations
San Antonio, TX · On-site
$150K - $200K/yr
VICE PRESIDENT OF OPERATIONS Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ...
VP of Operations
Austin, TX · On-site
$150K - $200K/yr
VICE PRESIDENT OF OPERATIONS Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ...
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VP of Operations
Austin, TX · On-site
$150K - $200K/yr
VICE PRESIDENT OF OPERATIONS Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state facilities ...
... operations teams in a fast-paced, collaborative environment ... This position is based in-office at CL Life's Fort Worth office. Key Responsibilities: * Supports ...
... operations teams in a fast-paced, collaborative environment ... This position is based in-office at CL Life's Fort Worth office. Key Responsibilities: * Supports ...
Company-Paid Life Insurance * 401(k) Savings Plan * Paid Time Off: Vacation, Holiday, Sick Time ... Develops guides a strategic business plan to direct operational performance and retention while ...
Company-Paid Life Insurance * 401(k) Savings Plan * Paid Time Off: Vacation, Holiday, Sick Time ... Develops guides a strategic business plan to direct operational performance and retention while ...
Regional Vice President
Oceanside, CA · On-site
Provide operational oversight for KBS service delivery and execution activities. * Responsible for ... Paid Holidays * Life Insurance * Short Term Disability - Employer paid * Long Term Disability
Regional Vice President
Oceanside, CA · On-site
Provide operational oversight for KBS service delivery and execution activities. * Responsible for ... Paid Holidays * Life Insurance * Short Term Disability - Employer paid * Long Term Disability
Vice President, Life Sciences Media and Communications
San Francisco, CA · Hybrid
$110K - $150K/yr
Salary range - $110,000 - $150,000 You are... a Vice President who knows... * Client Strategy & Consultation * Provide strategic counsel to biotech, life sciences, nonprofit and philanthropic clients ...
Vice President, Life Sciences Media and Communications
San Francisco, CA · Hybrid
$110K - $150K/yr
Salary range - $110,000 - $150,000 You are... a Vice President who knows... * Client Strategy & Consultation * Provide strategic counsel to biotech, life sciences, nonprofit and philanthropic clients ...
Position Overview The Vice President (VP) will serve as a senior leader responsible for translating executive vision into operational and revenue results. This role requires strong leadership ...
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Position Overview The Vice President (VP) will serve as a senior leader responsible for translating executive vision into operational and revenue results. This role requires strong leadership ...
... operations teams in a fast-paced, collaborative environment ... This position is based in-office at CL Life's Fort Worth office. Key Responsibilities: * Supports ...
... operations teams in a fast-paced, collaborative environment ... This position is based in-office at CL Life's Fort Worth office. Key Responsibilities: * Supports ...
Campus Vice President
Overland Park, KS · On-site
$120K/yr
Company-Paid Life Insurance * 401(k) Savings Plan * Paid Time Off: Vacation, Holiday, Sick Time ... Develops guides a strategic business plan to direct operational performance and retention while ...
Campus Vice President
Overland Park, KS · On-site
$120K/yr
Company-Paid Life Insurance * 401(k) Savings Plan * Paid Time Off: Vacation, Holiday, Sick Time ... Develops guides a strategic business plan to direct operational performance and retention while ...
... operation of vehicles and transport of individuals. Other * Performs other related duties and ... Current driver's license, car registration and auto insurance if driving on the behalf of the ...
... operation of vehicles and transport of individuals. Other * Performs other related duties and ... Current driver's license, car registration and auto insurance if driving on the behalf of the ...
... operation of vehicles and transport of individuals. Other * Performs other related duties and ... Current driver's license, car registration and auto insurance if driving on the behalf of the ...
... operation of vehicles and transport of individuals. Other * Performs other related duties and ... Current driver's license, car registration and auto insurance if driving on the behalf of the ...
Vp Life Insurance Operation information
See salary details
$68.5K - $86.3K
2% of jobs
$86.3K - $104K
8% of jobs
$115.4K is the 25th percentile. Wages below this are outliers.
$104K - $121.8K
23% of jobs
$121.8K - $139.6K
16% of jobs
The median wage is $141K / yr.
$139.6K - $157.4K
14% of jobs
$157.4K - $175.1K
11% of jobs
$177.1K is the 75th percentile. Wages above this are outliers.
$175.1K - $192.9K
9% of jobs
$192.9K - $210.7K
7% of jobs
$210.7K - $228.5K
4% of jobs
$228.5K - $246.2K
3% of jobs
$246.2K - $264K
2% of jobs
$68.5K
$155.8K
$264K
How much do vp life insurance operation jobs pay per year?
What are the key skills and qualifications needed to thrive as a VP of Life Insurance Operations, and why are they important?
What are the main challenges a VP of Life Insurance Operations faces in balancing regulatory compliance with operational efficiency?
What does a VP of Life Insurance Operations do?
What is the difference between Vp Life Insurance Operation vs Life Insurance Underwriter?
| Aspect | Vp Life Insurance Operation | Life Insurance Underwriter |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in insurance operations, industry certifications | Bachelor's degree, actuarial exams, industry certifications |
| Work Environment | Management of operational teams, process optimization, policy administration | Assessment of risk, policy approval, underwriting decisions |
| Employer & Industry Usage | Insurance companies, financial institutions | Insurance companies, underwriting firms |
The Vp Life Insurance Operation focuses on managing and streamlining insurance processes and teams, while a Life Insurance Underwriter evaluates individual risks to determine policy approval. Both roles require industry knowledge and certifications but differ in their core responsibilities and work focus.

Other
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
Applied Business Software, Inc., (ABS), the maker of The Mortgage Office , is the industry leader in private lending and loan management technology. Since 1978, our software has powered thousands of lenders, including private money firms, municipalities, CDFIs, Tribal Nations, universities, franchisors, third-party servicers and other non-bank lenders, helping them streamline, automate, and scale their lending operations with confidence.
About the role
The VP / SVP, Operations is the executive owner of TMO's customer organization, spanning pre-sales engineering, tiered technical support, customer onboarding and delivery, professional services, customer success, and TMO Academy.
This leader owns the customer lifecycle from technical qualification through long-term retention. They are accountable for time-to-value, support quality, professional services margin, and gross revenue retention across the entire installed base.
Reports to the CEO and sits on the executive leadership team. The title (VP vs. SVP) is calibrated to candidate experience and demonstrated scope.
What you'll do
Customer Organization Leadership
- Lead the customer organization end-to-end, develop the management layer underneath, and build the bench needed to scale.
- Own the operating cadence of the customer org: weekly business reviews, monthly health reporting, quarterly planning.
- Manage a blended onshore + nearshore model; expand where it makes sense without compromising customer experience.
Technical Enablement & Support
- Own the tiered support model and drive measurable improvement in first-response time, resolution time, deflection rate, and CSAT.
- Partner with Sales leadership on pre-sales SE coverage, demo quality, and technical win rates.
- Run the Product SME function and TMO Academy as the company's center of gravity for internal and external product expertise - certifications, enablement content, customer training revenue.
- Direct the Force Multiplier / AI Tooling function as the org's internal AI and automation engine.
Customer Delivery & Success
- Own customer onboarding through segment-aligned Go Live motions (SMB and Enterprise), each covering Loan Servicing, Loan Origination, and Fund Management.
- Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention.
- Run the post-sale technical solutions function: Forward-Deployed Engineers embedded at strategic accounts, Professional Services for scoped delivery, and Data Solutions Engineers for integration and data advisory.
- Own gross revenue retention as the primary outcome metric for the Customer Success function. Build the playbook, health-scoring, and renewal motion that supports it.
Cross-Cutting Operating Levers
- Define and instrument the customer org's metrics stack: GRR, time-to-value, CSAT, support SLAs, PS utilization & margin, certification volume.
- Partner with Product and Engineering on a continuous feedback loop from the field back into the roadmap.
- Partner with Sales and Marketing on expansion motions, customer references, and pricing/packaging input from the field.
- Stand up the operating reviews, dashboards and drive executive communication.
Outcomes in Year One
- A fully staffed and stable management layer across the customer org.
- Measurable, sustained improvement in gross revenue retention and time-to-go-live .
- A working tiered support model with documented SLAs, clear escalation paths, and CSAT performance worth showing customers.
- TMO Academy operating as a real product line: certifications, training revenue, and a measurable lift in customer self-sufficiency.
Qualifications
Required
- 12+ years leading customer-facing post-sales or operations organizations; 3+ years at the VP level or above.
- Direct experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
- Track record of owning GRR as a primary metric and improving it.
- Experience leading an organization across multiple management layers.
- Strong financial and operational rigor: you build the dashboard, you run the reviews, you hold the line on the numbers.
Preferred
- Direct experience in private lending, mortgage, or specialty finance - prior operating roles at a private lender, debt fund, loan servicer, mortgage originator, or vertical software company serving that customer base. Fluency in the mechanics of loan servicing, origination, draw management, investor reporting, and fund accounting.
- A working point of view on where the private lending industry is going: AI, regulatory pressure, capital markets dynamics, and the operational realities of running a private credit shop.
- Vertical SaaS leadership experience in financial services, lending, or capital markets technology.
- Direct experience building or scaling a tiered support model and a Forward-Deployed Engineer / FDE function.
- Hands-on experience deploying AI tooling inside a customer org - not slideware.
- Experience running a customer education / academy function with certifications.
Style
- Direct, low-ego, operationally precise. Says what you mean.
- Customer-obsessed without being soft on accountability.
- High agency - builds the org, the dashboard, and the playbook without being asked.
- Relentlessly curious - reads the field, the product, and the customer, and keeps learning.
Why Join Us?
- Comprehensive health, dental, and vision coverage.
- 401(k) with company funded match.
- Mission-driven company with a 45+ year legacy and industry-leading products trusted by thousands of lenders.
- Collaborative, supportive team known for long tenure, deep expertise, and a culture built on trust and integrity.
- Help modernize and evolve the leading platform in private lending technology.
- Beautiful Huntington Beach office with a tight-knit culture.
- Competitive compensation and room for professional growth.
- Performance-based bonuses.
- Generous PTO.
- Modern workspace with on-site amenities.
- Awesome company Christmas party.
The pay range for this role is:
225,000 - 250,000 USD per year (Huntington Beach, CA)
About Applied Business Software
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Huntington Beach, CA, US