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Vp Call Center Operations Jobs in Sandy, UT (NOW HIRING)

Operations and Training team members and other regional leaders * Marketing team * Business Development team * Finance team * External partners/vendors Major Responsibilities: The Regional VP ...

Regional Vice President

Lehi, UT · On-site

$180 - $270/hr

Operations and Training team members and other regional leaders * Marketing team * Business Development team * Finance team * External partners/vendors Major Responsibilities: The Regional VP ...

Operations and Training team members and other regional leaders * Marketing team * Business Development team * Finance team * External partners/vendors Major Responsibilities: The Regional VP ...

Showing results 21-40

Vp Call Center Operations information

See Sandy, UT salary details

$65.1K

$148K

$250.9K

How much do vp call center operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vp call center operations in Sandy, UT is $148,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,800.00 and $175,800.00 per year, depending on experience, location, and employer.

What is a VP Call Center Operations?

A VP of Call Center Operations is a senior executive responsible for overseeing the strategic direction, performance, and efficiency of a company's call center operations. They develop policies, implement technologies, and ensure customer service goals align with business objectives. This role involves managing large teams, optimizing workflows, and improving key performance metrics. They also collaborate with other departments to enhance customer experience and drive operational success.

What are some common challenges faced by a VP of Call Center Operations, and how can they be addressed?

A VP of Call Center Operations often faces challenges such as maintaining high customer satisfaction amid fluctuating call volumes, optimizing agent performance, and implementing new technologies across large teams. To address these issues, strong data analysis and process improvement skills are essential, along with the ability to inspire and guide managers and frontline staff through change. Building strong cross-functional partnerships with IT, HR, and training departments also helps streamline operations. Staying adaptable and proactively identifying opportunities for efficiency and service improvements will set you up for success in this leadership role.

What are the key skills and qualifications needed to thrive in the VP Call Center Operations position, and why are they important?

To excel as a VP of Call Center Operations, you need extensive experience in call center management, strategic planning, and operational leadership, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, workforce management tools, and quality assurance systems, as well as certifications like Six Sigma or PMP, are highly valued. Outstanding soft skills include effective communication, change management, and a collaborative leadership style. These competencies are crucial for driving performance, ensuring customer satisfaction, and leading large teams through dynamic business environments.

What job categories do people searching Vp Call Center Operations jobs in Sandy, UT look for?

The top searched job categories for Vp Call Center Operations jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for Vp Call Center Operations jobs?

Cities near Sandy, UT with the most Vp Call Center Operations job openings:

Infographic showing various Vp Call Center Operations job openings in Sandy, UT as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $148,031 per year, or $71.2 per hour.

[9764] VP of Finance

Full Spectrum Search Group

Salt Lake City, UT • On-site

Full-time

Posted 28 days ago


Job description

VP of Finance
Skilled Nursing / Post-Acute | Salt Lake City, UT
Full Spectrum Search Group is a full-service healthcare recruiting agency specializing in post-acute leadership and healthcare administration, serving skilled nursing, senior living, home health, hospice, home care, and the providers and technologies that support the post-acute space. We are representing one of the largest and most respected post-acute operators in the country for a VP of Finance role based in Salt Lake City, UT, supporting a Utah portfolio.
If you have built your career in multi-site healthcare finance and you are looking for a seat with "regional CFO" type role and room to build, this may be worth your time.
Four Uniques
- "Regional CFO" scope of responsibility.
- This is a growth seat. The VP is charged with growing the Salt Lake City accounting and finance bench and building the infrastructure to keep up with an expanding footprint.
- Right-hand position to market leadership: this VP is the senior financial voice to operational leadership across the entire Utah portfolio, with direct visibility to executive decision-making.
- A platform known nationally for their financial and clinical outcomes and widely recognized as one of the most prestigious operators in the country.
Interested?
Text or call: 214-774-2924
Email: jobs@fullspecstaff.com
Key Responsibilities
- Act as the finance seat operators actually call. You sit shoulder to shoulder with market and facility leadership across Utah, connecting the numbers to the decisions in front of them and the care being delivered in the buildings
- Own the day-to-day accounting function inside the Salt Lake City service center, close cycle through year end, in line with GAAP and company standards
- Keep the balance sheet clean and the reconciliations tight, with an internal control environment that holds up under scrutiny
- Grow and develop the Salt Lake City-based accounting and finance team, and build processes that scale as the portfolio does
- Own the forecast, define the metrics that matter, and drive multi-year planning for the Utah portfolio
- Build reporting and dashboards that show operators how reimbursement is moving, where labor is trending, what is actually driving performance, etc.
- Build the financial models behind acquisitions, hospital partnerships, integrations, and other growth plays across Utah
- Serve as the finance face to hospital district partners, external auditors, regulatory agencies, and consultants
- Keep the portfolio audit ready and current with state and federal healthcare and reimbursement requirements
- Push automation and standardization across the finance organization, and partner with the sister service centers to keep it consistent
Qualifications
- 10+ years leading finance and accounting, including real time in senior-level operational finance
- Direct, operator-side experience inside a healthcare organization is required
- Multi-site healthcare operator experience preferred
- SNF or broader post-acute finance experience strongly preferred; other healthcare multi-site finance experience will be considered
- Demonstrated ability to explain financial concepts to operators who do not live in the numbers
- Experience building or materially growing an accounting or finance team preferred
- Comfort in a fast-paced, entrepreneurial, growth-oriented environment
- Bachelor's degree in accounting or finance
- CPA preferred
- Advanced Excel skills required
- Workday Financials is a plus
- Hospital district relationship experience a plus
- Must be based in or willing to relocate to Salt Lake City, UT. This is a fully onsite role with occasional travel
- Pre-employment criminal background screening required
About Full Spectrum:
Full Spectrum Search Group builds leadership and management teams for the country's most prominent post-acute operators. As part of the Sanford Rose Associates International network, the 9th largest executive search firm in the US, our clients get boutique-level attention backed by national resources. We're ranked among the Top 10 U.S. & Americas search firms, have been featured in The Wall Street Journal, Fortune, Business Week, and CNN, and have completed over 112,500 searches.
Ready to learn more?
Text or call Max McNamara: 214-774-2924
Email: jobs@fullspecstaff.com
Full Spectrum is an equal opportunity search firm. We recruit candidates without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, medical condition, marital status, veteran status, or any other protected characteristic under local, state or federal law.
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