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Vp Call Center Operations 3Rd Shift Jobs (NOW HIRING)

Summary The Manager of Call Center Operations reports to the Director, Call Center Operations ... Work Shift Day (United States of America) Manages one or more functional areas of a department.

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location El Paso, TX Travel Minimal FLSA Status Exempt (Salaried) Role Summary The Call Center Supervisor ...

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location El Paso, TX Travel Minimal FLSA Status Exempt (Salaried) Role Summary The Call Center Supervisor ...

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Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

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Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

The Director of Call Center Operations will be responsible for overseeing the daily operations of ... Experience managing third-party vendor relationships, including performance oversight, integration ...

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Call Center Operations Director Hours : Full Time - Hybrid, onsite Mon - Thurs Location: Charlotte NC Compensation: We pay competitive market rates dependant on experience and qualifications Includes:

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Vp Call Center Operations 3Rd Shift information

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$68.5K

$155.8K

$264K

How much do vp call center operations 3rd shift jobs pay per year?

As of Jun 27, 2026, the average yearly pay for vp call center operations 3rd shift in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Vp Call Center Operations 3Rd Shift jobs? Cities with the most Vp Call Center Operations 3Rd Shift job openings:
What are the most commonly searched types of Vp Call Center Operations jobs? The most popular types of Vp Call Center Operations jobs are:
Infographic showing various Vp Call Center Operations 3Rd Shift job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, and 2% Nights. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $155,780 per year, or $74.9 per hour.
VP Deposit Operations Manager

Other

Posted 18 days ago


Job description

This is a Banking Position


The Vice President of Deposit Operations plays a critical leadership role within the bank’s operations team, partnering closely with senior leadership to execute strategic initiatives and oversee all deposit-related operational functions. This position provides direction and accountability across item processing, deposit services, electronic payments, debit card operations, and call center activities. The VP ensures operational excellence, regulatory compliance, and consistent delivery of high-quality service while driving efficiency, risk management, and continuous improvement. This is an ideal opportunity for an experienced banking operations leader who thrives in a fast-paced, highly regulated environment and values collaboration, accountability, and strong internal controls.


Requirements

  • Provide leadership and oversight for all deposit operations functions, ensuring accuracy, efficiency, and compliance in daily execution
  • Translate strategic priorities into clear goals, performance expectations, and operational initiatives
  • Maintain strong internal controls and risk mitigation practices across deposit services, ACH, wires, debit cards, and item processing
  • Monitor operational metrics, reconciliations, exception reporting, and risk indicators to proactively identify and resolve issues
  • Ensure compliance with applicable regulations including Reg CC, Reg E, NACHA, UCC, OFAC, and BSA/AML
  • Oversee documentation, review, and maintenance of departmental procedures and workflows
  • Serve as senior escalation point for complex operational, customer, or compliance-related matters
  • Act as primary liaison for audits, regulatory exams, and independent reviews; ensure timely remediation of findings
  • Lead business continuity planning, testing, and operational readiness initiatives
  • Partner cross-functionally with Retail, Finance, IT, Compliance, and other internal teams to support enterprise initiatives
  • Drive process improvement, automation, and system optimization efforts
  • Support system upgrades, release cycles, and operational testing activities
  • Coach, mentor, and develop operational leaders while promoting a culture of accountability and service excellence


Qualifications

  • Bachelor’s degree or equivalent experience required
  • 7–10 years of banking experience with a strong focus on deposit operations
  • 3+ years of experience leading operational teams
  • Deep knowledge of deposit operations, electronic payments, item processing, and regulatory requirements
  • Experience with core banking and operational platforms such as Fiserv and related systems preferred
  • Familiarity with call center and IVR solutions a plus
  • Strong leadership, organizational, and analytical skills
  • Ability to manage multiple priorities and make sound decisions in a dynamic environment
  • Excellent verbal and written communication skills
  • High level of professionalism, discretion, and attention to detail

New Edge Associates logo

About New Edge Associates

Sourced by ZipRecruiter

We bring solutions that enriches the lives of every person in the industry. With over 20 years of experience in the financial and banking industry, we are committed to delivering quality service while identifying the absolute best candidate to match your criteria and at the same time seamlessly integrating them into your existing team.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Miami, FL, US

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