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BCForward is currently looking for Security Officer in Phoenix, Arizona 85008

Job Title: Security Officer

Location: Phoenix, Arizona 85008
Duration: 4+ Months

Shift: Swing Shift 2pm–10pm

Job Description

We are seeking a Security Officer (Swing Shift 2pm–10pm) to join our dynamic team. The ideal candidate will have strong experience in hospital and campus security operations, ingress/egress control, emergency response, and de-escalation and a proven ability to maintain a physically safe and secure environment across multiple facilities through proactive patrols, code response, and effective communication.

Responsibilities:

• Conduct daily rounds and manage egress/ingress control for Civil Hospital, Forensic Hospital, the Arizona Community Protection & Treatment Center, and the wider campus.
• Respond to and participate in codes, drills, emergencies, and building or mall safety inspections while delivering customer service.
• Rotate through assigned posts or serve as a campus interior rover as scheduled.
• Assist in patient interventions to support staff and promote safety.
• Problem-solve and assist in resolving patient conflict as appropriate.
• Encourage proper Non-Violent Crisis Intervention (NVCI) methods with unit staff and provide timely information to the on-duty Hospital Security Supervisor and others as needed.
• Support vehicle and radio maintenance, safety inspections, and related documentation.

Required Skills & Qualifications:

• Experience as a Security Guard or Security Officer, preferably in healthcare or campus settings.
• Ability to receive, transmit, and carry out written and verbal directives.
• Proficiency in verbal de-escalation techniques and language.
• Knowledge of evacuation procedures and fire extinguisher use and operation.
• Skill in proper investigation and report writing.
• Ability to monitor and operate electronic cameras and safety equipment including radios, telephones, and emergency systems.
• Capability to respond to hospital codes and provide verbal and/or physical intervention during critical patient interactions.
• Ability to maintain professional relationships with patients or residents, staff, law enforcement, and visitors.
• Ability to interpret and apply policies and procedures and communicate effectively in writing and verbally.
• Ability to perform physical duties including lifting and carrying.
• Commitment to supporting a diverse, multicultural workforce and an inclusive work environment.

Preferred Skills:

• NVCI certification or training.
• Healthcare security experience across multiple facilities or campuses.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.