ZipRecruiter

Log In

1

Volunteer Help Desk Technician Jobs in Lakeland, FL

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

MSP Help Desk Technician 1 Department: Operations / Help Desk Services Reports To: Service Desk ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

ACTS360

MSP Help Desk Technician I

Plant City, FL · On-site

$38.50K/yr

MSP Help Desk Technician 1 Department: Operations / Help Desk Services Reports To: Service Desk ... Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays)

ClearanceJobs

Senior Help Desk Technician Jobs

Tampa, FL · On-site

$18.25 - $24.50/hr

Senior Help Desk Technician Miami, FL Tampa, FL Public Trust Polygraph Unspecified Career Level not specified $40,000 - $80,000 CGS seeks a Senior Help Desk Technician to fulfill the requirements of ...

DEX Imaging

Tier 2 Help Desk

Tampa, FL · On-site

$19 - $25.50/hr

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position ...

DEX Imaging

Tier 2 Help Desk

Tampa, FL · On-site

$19 - $25.50/hr

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position ...

DEX Imaging

Tier 2 Help Desk

Tampa, FL · On-site

$19 - $25.50/hr

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position ...

Dex Imaging

Tier 2 Help Desk

Tampa, FL · On-site

$18.25 - $24.50/hr

Description We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position ...

DEX Imaging

Tier 2 Help Desk

Tampa, FL · On-site

$19 - $25.50/hr

We are searching for a Tech Helpdesk Technician to provide technical support for a variety of MFP's (multi-function printers) IT related software and hardware technologies. This position uses ...

Southeastern University

Help Desk Tech 1

Lakeland, FL · On-site

$18.50 - $25/hr

ORGANIZATIONAL RELATIONSHIPS Reports to: IT Director Help Desk Supervisory Responsibility: N/A Indirect Supervisory Responsibility: N/A ESSENTIAL DUTIES - May include, but is not limited to the ...

Southeastern University

Help Desk Tech 1

Lakeland, FL · On-site

$18.50 - $25/hr

ORGANIZATIONAL RELATIONSHIPS Reports to: IT Director Help Desk Supervisory Responsibility: N/A Indirect Supervisory Responsibility: N/A ESSENTIAL DUTIES - May include, but is not limited to the ...

next page

Showing results 1-20

People also search for

All JobsVolunteer Help Desk Technician JobsVolunteer Help Desk Technician Jobs in Lakeland, FL

Volunteer Help Desk Technician information

See Lakeland, FL salary details

$11

$21

$31

How much do volunteer help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for volunteer help desk technician in Lakeland, FL is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a Volunteer Help Desk Technician job?

A Volunteer Help Desk Technician provides technical support and troubleshooting assistance to users, often in a nonprofit or community organization. They help resolve software, hardware, and network issues while gaining hands-on IT experience. This role involves answering support tickets, guiding users through solutions, and escalating complex problems when necessary. Volunteers enhance their technical skills, contribute to a meaningful cause, and assist teams in maintaining efficient IT operations.

What are the key skills and qualifications needed to thrive in the Volunteer Help Desk Technician position, and why are they important?

To thrive as a Volunteer Help Desk Technician, you need a foundational understanding of computer systems, troubleshooting techniques, and basic IT support concepts, often supported by relevant coursework or hands-on experience. Familiarity with ticketing systems, remote desktop software, and operating systems like Windows or macOS is valuable, while certifications such as CompTIA A+ can be advantageous. Excellent communication skills, patience, and a problem-solving mindset are key soft skills for resolving user concerns efficiently. These skills ensure timely and effective support, contributing to a positive experience for both users and the help desk team.

What types of issues might I handle as a Volunteer Help Desk Technician, and what support will I receive from the team?

As a Volunteer Help Desk Technician, you will typically assist users with common IT issues like password resets, software installation problems, connectivity issues, and basic troubleshooting for hardware and peripherals. You'll often work as part of a collaborative team where more experienced staff or volunteers are available to help you learn and resolve challenging problems. Training and documentation are usually provided to guide you through the most frequent support requests, and you'll have opportunities to shadow other technicians and ask questions when needed. This supportive environment helps build your technical confidence, improves your problem-solving abilities, and contributes to the overall success of the IT team.

Is it possible to get a help desk job with no experience?

Volunteer Help Desk Technician roles often require some basic technical knowledge and customer service skills but may not always require prior experience. Entry-level positions typically focus on training and on-the-job learning, making them accessible to those new to IT; certifications like CompTIA A+ can also improve chances. Gaining relevant skills and certifications can help candidates qualify for such roles without previous work experience.
More about Volunteer Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Lakeland, FL? The most popular types of Help Desk Technician jobs in Lakeland, FL are:
What are popular job titles related to Volunteer Help Desk Technician jobs in Lakeland, FL? For Volunteer Help Desk Technician jobs in Lakeland, FL, the most frequently searched job titles are:
What job categories do people searching Volunteer Help Desk Technician jobs in Lakeland, FL look for? The top searched job categories for Volunteer Help Desk Technician jobs in Lakeland, FL are:
What cities near Lakeland, FL are hiring for Volunteer Help Desk Technician jobs? Cities near Lakeland, FL with the most Volunteer Help Desk Technician job openings:
Volunteer Help Desk Technician jobs near you
Infographic showing various Volunteer Help Desk Technician job openings in Lakeland, FL as of May 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Summer. Highlights an 93% Physical, 5% Hybrid, and 2% Remote job distribution, with an average salary of $44,890 per year, or $21.6 per hour.
Help Desk Technician

Help Desk Technician

First Coast Security

Tampa, FL

$19 - $25.50/hr

Full-time

Posted 11 days ago

First Coast Security rating

5.6

Company rating: 5.6 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

67th of 100 rated security

Job description

Description

First Coast Security is seeking an Entry-Level Help Desk Technician to join our team. In this role, you will work remotely to provide technical support to our employees and clients. As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests. This is a full-time position offering a collaborative and dynamic work environment. If you are passionate about technology and enjoy helping others, we encourage you to apply.

Responsibilities:
  • Provide technical support to employees and clients via phone, email, and remote access
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Document all support requests and resolutions in a timely and accurate manner
  • Escalate complex issues to senior technicians or other IT staff as needed
  • Assist with the installation, configuration, and maintenance of hardware and software
  • Provide excellent customer service and ensure timely resolution of all support requests
Requirements:
  • Strong understanding of computer hardware, software, and network connectivity
  • Experience with Windows operating systems and Microsoft Office applications
  • Excellent problem-solving and analytical skills
  • Strong communication and customer service skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Experience with remote support tools and ticketing systems is a plus

What First Coast Security employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom