ZipRecruiter

Log In

1

Volunteer Help Desk Technician Jobs in Humble, TX

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Technician Position Summary We are seeking a dependable and customer-focused Help Desk Technician to provide Level 1 technical support to end users in a mixed-device environment. This role ...

BROWN SIMS PC

IT Help Desk Technician

Houston, TX

We are seeking a detail-oriented and dependable IT Help Desk Technician to join our fast-paced IT team. This on-site role is ideal for someone with a foundational background in IT support who is ...

Eclaro

Service Desk Technician

Houston, TX

$19 - $20/hr

Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Required Qualifications: 2 years of experience in a Service Desk, Help Desk, or Desktop Support ...

Eclaro

Service Desk Technician

Houston, TX · On-site

$19 - $20/hr

Service Desk Technician Job Number: 26-00755 Use your skills where innovative technology solutions ... Required Qualifications: * 2+ years of experience in a Service Desk, Help Desk, or Desktop Support ...

BuzzClan

Desktop Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests. They ensure effective and efficient service delivery and a ...

BuzzClan LLC

Desktop Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests. They ensure effective and efficient service delivery and a ...

BuzzClan LLC

Desktop Technician

Houston, TX

$19.25 - $24.50/hr

Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests. They ensure effective and efficient service delivery and a ...

BuzzClan LLC

Desktop Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Desktop Technician - The Help Desk Technician provides support for users experiencing IT- related Incidents and fulfilling Service Requests. They ensure effective and efficient service delivery and a ...

Sheldon ISD

Help Desk Specialist

Houston, TX

$30.49K/yr

Primary Purpose Provide first-level technical support for the district help desk, addressing ... Support Campus Technicians with various projects as needed * Perform other duties as assigned by ...

next page

Showing results 1-20

People also search for

All JobsVolunteer Help Desk Technician JobsVolunteer Help Desk Technician Jobs in Humble, TX

Volunteer Help Desk Technician information

See Humble, TX salary details

$11

$19

$29

How much do volunteer help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for volunteer help desk technician in Humble, TX is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is a Volunteer Help Desk Technician job?

A Volunteer Help Desk Technician provides technical support and troubleshooting assistance to users, often in a nonprofit or community organization. They help resolve software, hardware, and network issues while gaining hands-on IT experience. This role involves answering support tickets, guiding users through solutions, and escalating complex problems when necessary. Volunteers enhance their technical skills, contribute to a meaningful cause, and assist teams in maintaining efficient IT operations.

What are the key skills and qualifications needed to thrive in the Volunteer Help Desk Technician position, and why are they important?

To thrive as a Volunteer Help Desk Technician, you need a foundational understanding of computer systems, troubleshooting techniques, and basic IT support concepts, often supported by relevant coursework or hands-on experience. Familiarity with ticketing systems, remote desktop software, and operating systems like Windows or macOS is valuable, while certifications such as CompTIA A+ can be advantageous. Excellent communication skills, patience, and a problem-solving mindset are key soft skills for resolving user concerns efficiently. These skills ensure timely and effective support, contributing to a positive experience for both users and the help desk team.

What types of issues might I handle as a Volunteer Help Desk Technician, and what support will I receive from the team?

As a Volunteer Help Desk Technician, you will typically assist users with common IT issues like password resets, software installation problems, connectivity issues, and basic troubleshooting for hardware and peripherals. You'll often work as part of a collaborative team where more experienced staff or volunteers are available to help you learn and resolve challenging problems. Training and documentation are usually provided to guide you through the most frequent support requests, and you'll have opportunities to shadow other technicians and ask questions when needed. This supportive environment helps build your technical confidence, improves your problem-solving abilities, and contributes to the overall success of the IT team.

Is it possible to get a help desk job with no experience?

Volunteer Help Desk Technician roles often require some basic technical knowledge and customer service skills but may not always require prior experience. Entry-level positions typically focus on training and on-the-job learning, making them accessible to those new to IT; certifications like CompTIA A+ can also improve chances. Gaining relevant skills and certifications can help candidates qualify for such roles without previous work experience.
More about Volunteer Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Humble, TX? The most popular types of Help Desk Technician jobs in Humble, TX are:
What are popular job titles related to Volunteer Help Desk Technician jobs in Humble, TX? For Volunteer Help Desk Technician jobs in Humble, TX, the most frequently searched job titles are:
What job categories do people searching Volunteer Help Desk Technician jobs in Humble, TX look for? The top searched job categories for Volunteer Help Desk Technician jobs in Humble, TX are:
What cities near Humble, TX are hiring for Volunteer Help Desk Technician jobs? Cities near Humble, TX with the most Volunteer Help Desk Technician job openings:
Volunteer Help Desk Technician jobs near you
Help Desk Technician - Houston, Texas

Help Desk Technician - Houston, Texas

The Jay Group Ltd

Houston, TX • On-site

$19 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Help Desk Technician - Houston, Texas

Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. For over 60 years, some of the world's most trusted and well-known brands have relied on Jay Group to ensure their product is delivered accurately and on time. These years of experience have allowed Jay Group to build and become industry leaders and provide best in class services in parcel and B2B fulfillment services. Jay Group manages the back-end details of fulfillment so that clients can focus on growing their brands and businesses.

Jay Group is looking for a Help Desk Technician to support its fulfillment operations at our new Houston, Texas facility.

Job Duties:
  • Point of contact for employees IT issues
  • Manage Help Desk tickets in a timely manner.
  • Perform troubleshooting using different diagnostic techniques.
  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Determining the best solution based on the issue and details provided by customers.
  • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
  • Work through the problem-solving process with customers, empowering them to do the same in the future.
  • Fix more complicated issues in person.
  • Provides technical support for computer systems and troubleshoots issues encountered by end users in person, online Chat, or over the phone.
  • Install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing
  • Set up and configure new and repaired devices (warehouse devices, printers, and computers)
  • Manage assets including frequent inventory and inspection
  • Support operations needs with supply of functioning devices
  • Repair and evaluate broken equipment for service
  • Redirect unresolved issues to the next level of support personnel.
  • Diagnose technology problems as it relates to business processes.
  • When needed assist Network Engineers with lighter duties.
  • Be on a support (on-call) rotation that requires receiving phone calls during nights and weekends.
Benefits:
  • 401K with company discretionary match
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Weekly Pay
  • Employee Assistance Program
  • Paid Holiday Hours
  • Paid Time-Off
Qualifications

Education / Experience

  • IT related skills such as:
    • A clear understanding of PCs (computer) components
    • Databases and methods to access and fetch data such as SQL or ODBC
    • Scripting tools such as:
      • .bat files
      • .sql files
      • Or Power shell
    • Windows Commands and/or Power shell
  • High school diploma with 1 year computer related experience required.
  • 2 years of experience working in a help desk environment.
  • Good organizational skills
  • Excellent communication skills both verbal and written.
  • Familiar with Microsoft Office applications
  • Have a proactive and self-motivated work style. Enjoy working independently with strong attention to detail
  • Punctuality, reliability, and being prepared for work. Have a reliable means of transportation to comply with shift hours
  • Ability to work overtime, especially during the 4th quarter (November December)
  • Associate degree in computer science highly preferred.
  • CompTIA A+ Computer Troubleshooting Certification preferred.
  • Must be willing to submit a background check
  • Must be at least 16 years of age
  • Ability to work legally in the United States

What does it take to be a Jay Group Team Member?

  • Uphold Jay Group Core Values:
    • Make it Possible: We happily and skillfully remove barriers to success for our clients and our employees.
    • Drive to Innovate: We have a relentless drive to innovate, simplify and continually improve.
    • We Win Together: We recognize that our success depends on our collective genius and that we succeed when our clients succeed.
    • Built on Trust: We live our legacy of being open, honest, ethical and genuine.

Equal Employment Opportunity Employer

Apply