Volunteer Crisis Counselor Jobs in Decatur, GA (NOW HIRING)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Atlanta office was established in 1979 and has resettled over 30,000 refugees from over 65 countries into the Greater Atlanta area. As the largest refugee resettlement agency in Georgia, the IRC in Atlanta resettles an average of 1,000 refugees into Georgia annually and provides additional services and assistance to another 2,500 refugees and asylees.
SCOPE OF RESETTLEMENT CASEWORK INTERN WORK: The Resettlement Services Program is the first point of contact for newly arrived refugees and offers support, guidance and counseling though all stages of resettlement. Case Managers provide initial services to orient refugees to life in the U.S., including (but not limited to) securing housing, addressing medical concerns, registering children in school, applying for Social Security and Georgia ID cards, and linking refugees to our internal and mainstream services. Case Managers also offer counseling in home-budgeting, crisis intervention, family counseling and other areas of social adjustment. Employment is an essential element in helping refugees become economically self-sufficient. Job Developers work closely with Case Managers as part of the Resettlement Services team to support all aspects of clients' employment. Please note that all internship positions are unpaid.
RESPONSIBILITIES: The Resettlement Casework Intern will assist case managers with the following tasks:

• Working with IRC Case Management team to complete core Resettlement services

• Assisting with quality assurance (QA) process, scanning, and uploading documents

• Assisting clients in completing change of address forms (AR-11)

• Providing transportation from/to appointments, Shop of Hope, and grocery shopping

• Conducting wellness checks with clients

• Dropping off important documentation to client homes

• Providing general administrative support such as case notes and documentation

• Assisting with client walk-in days and screening clients

• Other duties as assigned

QUALIFICATIONS:

• Excellent communication and writing skills

• Organized with attention to detail

• Able to work independently and under pressure

• An interest in international and refugee issues

• Creativity and initiative to follow through on projects

• Strong desire to help people and enthusiasm for working in a multi-cultural setting

• Computer literacy - preferably with PC systems

• A car/driver's license is beneficial

• Submit intern hours on volunteer dashboard

REQUIREMENTS:

• Must submit intern hours on volunteer portal.

• Must pass a background check.

• Commitment of 15 hours per week for a minimum of 3 consecutive months.

• Must be at least 18 years old.

• Must be authorized to work in the United States. Please note that we are unable to provide sponsorship for a US work authorization.

This will be an in-person role. This position will report to the Resettlement Casework Supervisor.
The internship will be filled on a rolling basis. We will continue to accept applications until August 14th, 2026, or until the position is filled, whichever occurs first. Internship will begin the week of September 8th, 2026.
PROFESSIONAL STANDARDS
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
Cookies: https://careers.rescue.org/us/en/cookiesettings
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.