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Recovery Ministry Advocate Job Description

Position: Recovery Ministry Advocate
Part-time/Full-Time: PRN (pro re nata) "as needed"
Department: Genesis
Reports to: Recovery Ministry Program Manager
FLSA Classification: Non-exempt

Starting Hourly Wage: $19/hr.

SummaryThis position is a key part of a team that supports individuals receiving support for chemical dependency, mental health, and offender rehabilitation. Due to program demographics, only male candidates will be considered for this role. Students in criminal justice, sociology, social work, or a related field are encouraged to apply. Primary responsibilities include the oversight of all aspects of New Life Center Genesis Program and the physical building. Major components of the role consist of Christian discipleship, faith-based recovery programming, guest oversight, coordination of care with Case Management staff, security and safety of guests, visitors and other staff, physical building operation, sanitation and safety, and volunteer management. Genesis Program Recovery Ministry Advocates will also be cross-trained in the Emergency Services Program Shelter Supervisor position.

At New Life Center, our work is rooted in our Christian faith and driven by our mission to guide people experiencing homelessness or addiction toward holistic transformation through the love of Jesus. Every role contributes to this ministry and advances our shared vision. Our team members are followers of Jesus Christ, affirm our Statement of Faith, and demonstrate our BEACON values—Bring Your Best, Engage with Empathy, Act in Unity, Choose Humility, Offer Hope, and Never Stop Growing—in the way they serve guests, support one another, and represent New Life Center each day.

Essential Functions

• Work in a spirit of cooperation and mutual assistance with staff, guests, and volunteers.
• Administer alcohol breathalyzers and urinalysis drug screenings, conduct locker/room and clothing inspections, carry out appropriate action, and complete necessary paperwork and documentation.
• Answer phones, direct visitors, check guests in/out, and document information, observations, and interactions in computer database.
• Coordinate guest’s transportation needs with volunteers, maintain schedule, and on occasion, use company vehicle to transport guests to appointments and meetings.
• Lead educational and spiritual groups and classes.
• Help guests with homework.
• Provide supportive feedback, valuable insight, and accountability to program guests.
• Promote recovery through role modeling and sharing experiences, provide hope and encouragement and connection to the community and overall wellness.
• Ensure proper implementation and use of New Life Center policies and operational procedures.
• Maintain guest records and departmental records.
• Greet volunteers and supervise their time on an as-needed basis.
• Provide building and grounds security, including security checks at various times throughout designated shifts to ensure interior and exterior are safe and secure and security cameras and alarms are monitored.
• Utilize proper de-escalation techniques to maintain a safe environment for guests, volunteers, and staff.
• Contact emergency services or law enforcement when necessary.
• Maintain cleanliness of the building including directing and overseeing guest’s participation and personally taking part in cleaning efforts.
• Stock and maintain office, cleaning, and food supply inventory.
• Participate in staff meetings as requested.
• Attend conferences, seminars, and training events as required.
• Assist with other Mission-related work as required.
• Maintain open and effective communication with peers and staff.
• Assign/reassign program guests to Case Manager and Genesis Counselor.
• Screen and approve new Genesis Applicants.
• Oversee and mediate staff and guest conflicts.
• Review guest relapses and behavior issues; determine guest’s placement in program based on their desire to address recovery, behavior, ownership of their recovery plan and appropriateness of recovery environment.
• Develop personalized recovery and repair plan for guests who relapse.
• Work with Community Outreach Coordinator to address volunteer opportunities and scheduling for Genesis program.
• Work to establish and maintain community partnerships with local churches, ministries, law enforcement, treatment facilities, medical centers, and other agencies.
• Provide support to the Emergency Services Program as backup to the shelter supervisor team when required.
• Ability to drive a 15-passenger van.

ADA & Reasonable Accommodation

New Life Center complies with the Americans with Disabilities Act (ADA). Qualified individuals are considered for positions based on their ability to perform the essential functions of the job, with or without reasonable accommodation. Reasonable accommodations will be provided in accordance with applicable law unless doing so would cause undue hardship or pose a direct threat to safety.

Position Reports to Daniel Miller, Recovery Ministry Program Manager

This job description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by the Recovery Ministry Program Manager, the requirement for flexibility in helping others, or the highly valued team-oriented approach used for the overall benefit and success of New Life Center.

Personal:

• Must be engaged in a local church and exhibit a personal, evident, and growing relationship with Jesus Christ.
• Compassionate heart for those in need.
• Willingness to serve others.
• Desire to see the lost be transformed through the love of Christ.

Education and Experience

Required Education and Experience:

• High school diploma or GED.

Preferred Education and Experience:

• 1 year experience in a recovery-related field.

Additional Eligibility Requirements:

• Ability to pass a pre-employment drug test and background check.
• Must possess a valid driver's license, maintain an acceptable driving record in accordance with the organization's insurance carrier requirements, and provide proof of insurance, as required for the performance of job duties.
• If in recovery, a minimum of one year of sustained recovery with active participation in a 12-step program is required; two or more years is preferred.

Skills:

• Excellent interpersonal, verbal and written communication skills.
• Must exhibit strong leadership, impeccable judgement, sensitivity, and sincere compassion for others.
• Must be a person who works well with all people, is concerned about their needs, and exhibits ability to motivate and provide appropriate corrective measures when necessary.
• Must be able to problem solve alone as well as with others.
• Must have the ability to work on a team.
• Possess a basic working knowledge of computers and desktop computing software and applications (such as Microsoft Office).
• Ability to multitask efficiently.

Work Environment:

• Primarily works in an office setting with regular computer use, sitting, standing, and typing for extended periods. 
• Must be able to move throughout the facility, climb stairs, and respond to situations as needed.
• Occasional lifting up to 30-40 lbs. and performing light cleaning or restocking tasks.
• Requires clear verbal and written communication and ability to observe and respond to guest needs.
• On-site role; not eligible for remote work.

Religious Bona Fide Occupational Qualification BFOQ

New Life Center is a faith-based Christian ministry. Consistent with Title VII of the Civil Rights Act, alignment with New Life Center's Statement of Faith and values may be considered a bona fide occupational qualification (BFOQ) for this position. Employees are expected to conduct themselves in a manner consistent with the organization's Christian mission, beliefs, and code of conduct.