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Facilities Manager

What We Do

YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24.

We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.

We are committed to advancing equity, diversity, and inclusion, and to cultivating an environment where all individuals feel respected, valued, and supported. YESS is an equal opportunity employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit.

What You Will Do

Reporting to the Chief Financial Officer (CFO) the Facilities Manager is responsible for the day-to-day oversight and management of facilities maintenance, and cleanliness in all YESS properties. This includes ensuring a safe, functional, and efficient physical environment. This role is hands-on in maintenance task and responsibilities including daily cleaning, snow removal, parking lot, landscaping, repair, and security. The role also oversees the implementation of safety procedures and their execution at all YESS properties.

This role is responsible for developing and fostering collaborative relationships with other areas in the organization as it relates to services provided by operations.

This role directly supervises three facilities assistants and the Health and Safety Advisor, which includes daily delegation of tasks, coaching and mentoring, and performance management.

Hours of Work: Full-Time (40 hours per week, onsite Monday to Friday)

On-Call Requirement: Responding to on-call emergencies in a 24/7 operation

Key Responsibilities

Facilities Operations - 50%

• Daily scheduling and service related to all maintenance requirements.
  Planning and executing the annual maintenance schedule as it relates to core building components such as HVAC, plumbing, electrical, air quality etc.
• Further responsibilities include recommending external contractors to perform the work and the oversight of the work, and ensuring standards are meet and work is completed.
• Ongoing maintenance of the security system and cameras as required. This role acts as the first responder to Programs staff in relation to emergencies when the situation requires facilities to respond.
• Liaise with contractors, vendors, and service providers to ensure quality and efficiency.
• Lead the implementation of facilities policies, procedures, and systems aligned with legal, regulatory, and accreditation standards (e.g., CARF).

Health and Safety - 25%

• Lead the implementation of all health and safety programs and protocols.
  Prepare draft health and safety policies and procedures for the CFO's review. Implement safety policies and procedures in compliance with applicable federal, provincial, and local regulations, industry standards, and best practices.
• Oversee safety training programs, orientations, and workshops for staff, volunteers, and youth residents, and maintain training records.
• Promote a positive and inclusive safety culture within the agency by promoting awareness, encouraging staff and youth participation in safety initiatives, and addressing any safety concerns or issues.
• Ensure scheduling and completion of regular inspections of facilities, equipment, and common areas.
  Inform the COO of any incidents immediately and ensure incidents are investigated and prepare reports with recommendations and corrective actions for CFO review.
• Provide summary reports to the CFO on organizational safety metrics and trends.

Team Leadership & Supervision - 25%

• As the Facilities Manager will be responsible for the day-to-day supervision and management of the facilities team and the Health and Safety Advisor. This includes scheduling and overseeing the completion of daily tasks.
• Provide mentoring and coaching to direct reports. Including daily feedback, annual performance review, and goal setting.
• Responsible for team culture and engagement within the team

Core Competencies & Expectations
These core competencies outline the key behaviors, values, and expectations that guide how employees contribute to the YESS's mission and work effectively with others.

• Demonstrate integrity by acting with honesty, fairness, respect, and maintaining confidentiality in all interactions.
• Communicate effectively through active listening, clear messaging, and respectful, transparent dialogue with team members and stakeholders.
• Deliver results by meeting performance expectations, taking initiative to solve problems, and supporting team success.
• Provide service excellence by responding professionally and compassionately to the needs of youth, partners, and colleagues.
• Apply strong problem-solving and judgment to assess situations, identify solutions, and seek support when needed.
• Foster teamwork by collaborating effectively, contributing positively to team culture, and valuing diverse perspectives.

Qualifications and Experience

• A journeymen certificate in a related specialty area, or a diploma in Health & Safety combined with 3 years of supervisory experience in a trade environment or facilities management or health and safety.
• Equivalencies will be considered.
• Preference for candidates with skills in HVAC, Electrical, plumbing, general building, and construction/maintenance.

What You Bring

• Valid First Aid Certificate completed within the last twelve months.
• Clear police clearance (PIC) and a Child Intervention (CIRC) check, both obtained within the last six months.
• Valid Alberta class 5 or higher driver's license and clean driver's abstract
• $1 million PLPD Personal Liability Protection
• Strong cultural awareness with demonstrated understanding of Indigenous communities and diverse cultural backgrounds.

YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.

We thank all applicants for their interest, however only those shortlisted will be contacted.