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Voluntary Hospice Case Manager Jobs in Puerto Rico

St Vincent De Paul Cares

PR · On-site

$21.63/hr

The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most ... Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able ...

Boys & Girls Club

YOUTH GROUP FACILITATOR

Bayamon, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... volunteer and academic contests. * Plan and supervise class projects, field trips, visits by guest ...

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... volunteer and academic contests. * Plan and supervise class projects, field trips, visits by guest ...

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... volunteer and academic contests. * Plan and supervise class projects, field trips, visits by guest ...

Boys & Girls Club

YOUTH GROUP FACILITATOR

San Juan, PR · On-site

$14/hr

Community Outreach & Case Manager STATUS : o Full time - Hourly o Full time - Salary ü Part Time - ... volunteer and academic contests. * Plan and supervise class projects, field trips, visits by guest ...

Coast Guard Community Services Command

PR · On-site

$16.50/hr

Volunteer work can help develop essential skills, competencies, and leadership experience that may ... This information provided will be shared with the hiring manager and interview panel members. It ...

Boys & Girls Club

PR · On-site

Participate in case conferences as appropriate. 25. Know and understand School Readiness Goals and ... volunteer logs, etc. 33. Participates in assigned meetings, events and training as required. 34.

Boys & Girls Club

PR · On-site

Participate in case conferences as appropriate. 25. Know and understand School Readiness Goals and ... volunteer logs, etc. 33. Participates in assigned meetings, events and training as required. 34.

Boys & Girls Club

PR · On-site

Participate in case conferences as appropriate. 25. Know and understand School Readiness Goals and ... volunteer logs, etc. 33. Participates in assigned meetings, events and training as required. 34.

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Voluntary Hospice Case Manager information

What is the difference between Voluntary Hospice Case Manager vs Hospice Social Worker?

AspectVoluntary Hospice Case ManagerHospice Social Worker
CredentialsRN or licensed healthcare professionalLicensed social worker (LCSW or equivalent)
Work EnvironmentHospice agencies, patient homes, healthcare facilitiesHospice agencies, patient homes, community settings
Primary FocusCoordinating patient care, managing symptoms, ensuring comfortProviding emotional support, counseling, and resource connection

Both roles are vital in hospice care, but the Voluntary Hospice Case Manager primarily focuses on clinical coordination and patient management, while the Hospice Social Worker emphasizes emotional support and resource assistance. Understanding these differences helps patients and families choose the right support for their needs.

What are popular job titles related to Voluntary Hospice Case Manager jobs in Puerto Rico?

For Voluntary Hospice Case Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Voluntary Hospice Case Manager jobs in Puerto Rico look for?

The top searched job categories for Voluntary Hospice Case Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Voluntary Hospice Case Manager jobs?

Cities in Puerto Rico with the most Voluntary Hospice Case Manager job openings:

Voluntary Hospice Case Manager jobs near you
Infographic showing various Voluntary Hospice Case Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Case Manager (Bilingual)

Ser Familia, Inc - PR

Guaynabo, PR

$20/hr

Full-time

Re-posted 26 days ago

Job description

Responsibilities
  • Answer Phone Calls and redirect them to the appropriate extension while providing excellent customer service.
  • Ability to handle high volume of clients with various needs, while treating them with compassion and professionalism to empower them to achieve self-improvement.
  • Prepare documentation package for the client’s initial visit, conduct the assessment and upload documents into Salesforece making sure they are in compliance with Seer Familia’s regulations and procedures.
  • Demonstrate interpersonal, social, cultural, and cognitive skills to think critically and effectively on how to best serve each client
  • Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
  • Be able to identify any dangerousness or critical situation to support client’s safety as most important priority. When needed, refer clients to a Clinician to create an effective safety plan for client.
  • Be able to help a client in a crisis situation as outline in the agency’s protocol.
  • Listen to clients to obtain a clear understanding of their needs in order to develop a comprehensive client-driven Individual or Family Plan with both short- term and long-term goals to help clients achieve wellness and autonomy
  • Provide orientation to clients on Ser Familia’s and other agencies programs and services so that they can make informed decisions that can be beneficial in accordance to their needs.
  • Prepare all documentation required for the clients’ session, conduct assessment and upload all documentation into the system following all guidelines.
  • Refer clients to appropriate and trustworthy resources to assist with meeting goals
  • Develop strong, trustworthy, and professional relationships with clients to keep track of their progress, needs, and ensure satisfaction
  • Evaluate and adjust Individual or Family Plans as client’s complete requirements. Keep close contact with those who are not following agency’s requirements and enforce agency client agreement as necessary
  • Handle clients’ cases and Individual and Family Plan’s progress and determine closure when needed.
  • Monitor the clients’’ progress and identify other needs that may have arisen. (Advocacy, Referrals, Follow up calls etc)
  • Work in collaboration with staff members, keeping close communication to facilitate a strong and healthy team environment
  • Create good working relationships with outside organizations/agencies who refer clients to Ser Familia, Inc, and maintain high levels of professionalism in all interactions
  • Report critical incidents or matters immediately to the agency’s Programs Director and /or Case Manger Supervisor.
  • Maintain effective usage of time, high levels of organization and detail
  • Deliver accurate, high-quality documentation within specified deadlines and timelines
  • Maintain clients’ files organized and data base profiles updated to include cases’ notes, contacts, services provided, and documents recorded
  • Collect and report data necessary to meet funding requirements and statistical reports
  • Adhere to professional standards as outlined by Ser Familia’s employee manual, protocols, rules and regulations
  • Maintain strict confidentiality of all sensitive information of clients and organization. Must adhere to HIPAA (Health Insurances Portability amp; Accountability Act of 1996) compliance.
  • Willing to commute to other Ser Familia’s locations to perform the job duties in response to business needs and/or if requested by the Supervisor.
  • Perform other duties as assigned
Requirements
  • A Bachelor’s Degree in Psychology, Social Work, Human Services or related field or equivalent work or volunteer experience and training preferred.
  • 2-3 years of experience as a Case Manager preferably on a Non-Profit Organization.
  • Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
  • Must be fully bilingual English- Spanish (write, read and speak).
  • Customer Service Oriented.
  • Ability to work on different tasks simultaneously and able to meet deadlines.
  • Previous employment or volunteer work in human services, community agencies or other related nonprofit or social change organizations a plus.
  • Good oral and written communication and computer skills are required.
  • Advanced computer knowledge (MS Office, Salesforce is a plus)
  • Must pass a criminal background check.

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