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Volkswagen Fixed Operations Manager Jobs (NOW HIRING)

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

Responsibilities Manage and direct all fixed operations activities including service.. Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH

Responsibilities Manage and direct all fixed operations activities including service.. Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and ...

Volkswagen of Santa Fe

Parts Manager

Santa Fe, NM · On-site

Fixed Operations Director / General Manager Position Summary We are seeking an experienced and highly motivated Parts Manager with a strong background in Volkswagen and/or European automotive ...

Volkswagen of Santa Fe

Parts Manager

Santa Fe, NM · On-site

Fixed Operations Director / General Manager Position Summary We are seeking an experienced and highly motivated Parts Manager with a strong background in Volkswagen and/or European automotive ...

Volkswagen of Santa Fe

Parts Manager

Santa Fe, NM

Fixed Operations Director / General Manager Position Summary We are seeking an experienced and highly motivated Parts Manager with a strong background in Volkswagen and/or European automotive ...

Camping World

Fixed Operations Director

Liberty Lake, WA

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

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How much do volkswagen fixed operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for volkswagen fixed operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Volkswagen Fixed Operations Manager, and why are they important?

To thrive as a Volkswagen Fixed Operations Manager, you need expertise in automotive service operations, inventory management, and a background in business administration, often supported by relevant certifications or dealer management experience. Familiarity with dealership management systems (DMS), Volkswagen-specific software, and service scheduling tools is typically required. Strong leadership, customer service orientation, and problem-solving abilities are critical soft skills for managing teams and ensuring customer satisfaction. These skills and qualities are vital for optimizing service department performance, driving profitability, and maintaining Volkswagen’s standards of excellence.

What does a Volkswagen Fixed Operations Manager do?

A Volkswagen Fixed Operations Manager oversees the service, parts, and body shop departments at a Volkswagen dealership. Their main responsibilities include managing staff, optimizing customer service, ensuring efficient workflow, and driving profitability in all post-sales operations. They also implement manufacturer guidelines, monitor inventory, and maintain high customer satisfaction levels. This role is crucial for coordinating the aftersales experience and supporting the dealership’s overall success.

What is the difference between Volkswagen Fixed Operations Manager vs Volkswagen Service Advisor?

AspectVolkswagen Fixed Operations ManagerVolkswagen Service Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionAssists customers with service needs, explains repairs, and schedules appointments
Required CredentialsExperience in automotive service management, often certifications in automotive technology or managementCustomer service skills, automotive knowledge, often some technical training
Work EnvironmentService department management, administrative tasks, team leadershipCustomer-facing, service lane, communication-focused
Industry UsageUsed in dealership service departments to manage operationsUsed in dealership service lanes to assist customers

The Volkswagen Fixed Operations Manager focuses on managing the entire service department, including staff and operations, while the Volkswagen Service Advisor primarily interacts directly with customers to facilitate repairs and service scheduling. Both roles are essential in dealership service departments but differ in responsibilities and scope.

What are some common challenges faced by a Volkswagen Fixed Operations Manager, and how can they be addressed?

A Volkswagen Fixed Operations Manager often encounters challenges such as balancing high customer service expectations with efficient workshop operations and managing parts inventory to minimize costs while ensuring availability. Additionally, maintaining consistent communication between service advisors, technicians, and parts staff is crucial for smooth workflow. These challenges can be addressed by implementing robust scheduling systems, fostering a collaborative team environment, and leveraging Volkswagen's proprietary tools and training programs to ensure staff are well-equipped to deliver excellent service.
Infographic showing various Volkswagen Fixed Operations Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Fixed Operations Director

Chevrolet Of Troy

Troy, OH • On-site

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for driving operational excellence, enhancing customer satisfaction, and maximizing profitability within the fixed operations department. The ideal candidate will have a strong background in automotive service management, a commitment to quality, and the ability to foster a positive and productive team environment.

Responsibilities Manage and direct all fixed operations activities including service.. Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor department managers and staff to achieve performance goals.

Monitor department budgets, expenses, and profitability to meet financial targets. Ensure compliance with company policies, manufacturer standards, and safety regulations. * Collaborate with sales and other departments to align business objectives and enhance overall dealership performance.

Analyze market trends and customer feedback to adapt service offerings and maintain competitive advantage. Requirements Proven experience in fixed operations leadership within the automotive industry. * Strong understanding of service, parts, and collision operations management.

Excellent leadership, communication, and interpersonal skills. Ability to analyze financial reports and manage budgets effectively. * Knowledge of relevant industry regulations and manufacturer standards.

Strong problem-solving skills and a customer-oriented approach. Proficient with dealership management systems and related software. Benefits * Competitive compensation package (details to be discussed).

Opportunities for professional development and career growth. Supportive and dynamic work environment. * Comprehensive benefits including health insurance, retirement plans, and paid time off.

About the Company Chevrolet Of Troy is a trusted automotive dealership located in Troy, OH, committed to exceptional customer service and quality vehicles. We pride ourselves on fostering a collaborative and customer-focused culture, dedicated to meeting the needs of our community and ensuring an outstanding automotive ownership experience. Join our team and be a part of a company that values integrity, teamwork, and innovation.

Please call Jacob at 937-335-0096

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