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Voip Services Jobs in Springfield, OH (NOW HIRING)

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Voip Services information

See Springfield, OH salary details

$13

$27

$43

How much do voip services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for voip services in Springfield, OH is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $35.53 per hour, depending on experience, location, and employer.

What are VoIP services?

VoIP services, or Voice over Internet Protocol services, allow users to make voice calls using an internet connection instead of traditional phone lines. These services convert voice signals into digital data packets that are transmitted over the internet, enabling cost-effective and flexible communication. VoIP can be used on computers, smartphones, or dedicated VoIP phones, and often includes features like voicemail, call forwarding, and video conferencing. Businesses and individuals use VoIP services to reduce communication costs and enhance connectivity worldwide.

What are the key skills and qualifications needed to thrive in VoIP services?

To thrive in VoIP Services, you need a solid understanding of networking fundamentals, telecommunication protocols (like SIP and RTP), and experience with VoIP platforms, often supported by relevant technical certifications such as CCNA or CompTIA Network+. Familiarity with VoIP hardware, PBX systems, troubleshooting tools, and network monitoring software is typically required. Excellent problem-solving, communication, and customer service skills help professionals address technical issues and explain solutions to non-technical users. These skills are essential to ensure reliable, high-quality voice communications and maintain seamless operations for clients or organizations.

What are some typical challenges faced by professionals working in VoIP services, and how can they be addressed?

Professionals in VoIP services often encounter challenges related to network reliability, call quality, and security concerns. Ensuring consistent call quality requires close monitoring of network performance and quickly addressing issues like latency or packet loss. Security is also a major focus, as VoIP systems can be targeted by cyber threats such as phishing or denial-of-service attacks, so staying updated on best practices and using strong encryption is essential. Collaboration with IT, network engineers, and customer support teams is common to troubleshoot problems and deploy solutions effectively.

What is the difference between Voip Services vs Network Engineers?

AspectVoip ServicesNetwork Engineers
CredentialsCertifications like CCNA, CCNP, VoIP-specific trainingCertifications like CCNA, CCNP, Cisco certifications
Work EnvironmentTelecommunications, IT service providers, call centersIT departments, telecom companies, network infrastructure firms
Industry UsageTelecom, customer service, unified communicationsNetworking, infrastructure, system design
Job FocusImplementing and managing VoIP systemsDesigning, maintaining, and troubleshooting networks

While Voip Services specialists focus on deploying and managing voice over IP solutions, Network Engineers design and maintain the broader network infrastructure that supports these services. Both roles require networking certifications and often work within the same industry environments, but their core responsibilities differ in scope and focus.

What does a Voip Services technician do?

A VoIP Services technician installs, maintains, and troubleshoots Voice over Internet Protocol systems used for digital phone communication. They configure hardware and software, ensure network quality, and resolve technical issues to ensure reliable voice service. Knowledge of networking, protocols, and relevant certifications are often required for this role.

What are popular job titles related to Voip Services jobs in Springfield, OH?

For Voip Services jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Voip Services jobs in Springfield, OH look for?

The top searched job categories for Voip Services jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Voip Services jobs?

Cities near Springfield, OH with the most Voip Services job openings:

Infographic showing various Voip Services job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,036 per year, or $27.4 per hour.

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

114th of 247 rated software companies


Job description

Position Description
*This is a remote position*
*Shift: 6am-3pm EST or 8am-5pm EST*
Proton Technologies, Inc., an affiliate of Reynolds and Reynolds is seeking a Systems Administrator for our growing team. In this role you will handle escalated level troubleshooting and administration, directly to clients, at all levels of IT service and infrastructure. You will provide escalated level knowledge, skills, and mentoring to onsite and help desk technicians. Responsibilities will include but are not limited to:
-Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers.
-Troubleshoot and resolve issues with supported client applications and related services.
-Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments.
-Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems.
#LI-Remote
Requirements
At least 2 years in a Tier II or System Administrator role is required; One-year certificate from a college or technical school is a plus; Knowledge and experience with Windows Active Directory domains required; Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting; Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP; Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation.
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid holidays, vacation and sick days
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

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Benefits

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866