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Voip Companies Jobs in Rio Rancho, NM (NOW HIRING)

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Voip Companies information

See Rio Rancho, NM salary details

$14

$28

$44

How much do voip companies jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for voip companies in Rio Rancho, NM is $28.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $37.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a VoIP company, and why are they important?

Success in a VoIP company requires expertise in networking, telephony, and IP communication protocols, often supported by degrees in computer science or certifications like CCNA or CompTIA Network+. Familiarity with VoIP systems such as Asterisk, SIP, and tools like Wireshark for troubleshooting is typically essential. Excellent problem-solving abilities, customer service skills, and the capacity to communicate technical information clearly help professionals stand out. These abilities ensure reliable voice communication services, quick issue resolution, and strong client relationships in a competitive industry.

What is the difference between Voip Companies vs Voip Support Specialists?

AspectVoip CompaniesVoip Support Specialists
CredentialsBusiness licenses, industry certificationsTechnical certifications, customer service skills
Work EnvironmentOffice, remote, or fieldCall centers, remote, or on-site
Employer & Industry UsageTelecommunications providers, tech firmsService providers, tech support teams
Search & Comparison IntentCompany overview, services offeredTechnical support, troubleshooting

Voip Companies are organizations providing VoIP services, focusing on infrastructure, sales, and management. Voip Support Specialists are individual professionals offering technical assistance and troubleshooting for VoIP products. While Voip Companies operate at a business level, Voip Support Specialists focus on customer support and technical issues within those companies.

What are VoIP companies?

VoIP companies are businesses that provide Voice over Internet Protocol (VoIP) services, enabling users to make voice calls using the internet instead of traditional phone lines. These companies offer solutions for individuals and businesses to make local, long-distance, and international calls, often at lower costs than conventional telephone services. VoIP providers may also include features like video conferencing, voicemail, call forwarding, and integration with other digital communication tools. Some well-known VoIP companies include Zoom, RingCentral, and Vonage. Businesses often choose VoIP services for their scalability, flexibility, and cost-effectiveness.

What are some common challenges faced when working for a VoIP company, and how can professionals prepare for them?

Working for a VoIP company often involves navigating rapidly evolving technologies, troubleshooting complex network issues, and ensuring high-quality service for clients. Professionals may encounter challenges such as maintaining uptime during peak usage, integrating VoIP solutions with legacy systems, and staying up to date with security best practices. To prepare, it's helpful to develop strong problem-solving skills, stay current with industry certifications, and foster effective communication with both technical and non-technical team members. Collaborating closely with cross-functional teams like network engineers, support staff, and sales is also essential.
What job categories do people searching Voip Companies jobs in Rio Rancho, NM look for? The top searched job categories for Voip Companies jobs in Rio Rancho, NM are:
Voip Companies jobs near you
Telecommunications Infrastructure Design Technician

Telecommunications Infrastructure Design Technician

Edgewater Federal Solutions, Inc.

Albuquerque, NM • On-site

Full-time

Posted 10 days ago

Job description

Overview

Edgewater Federal Solutions is seeking a Telecommunications Infrastructure Design Technician to support a major national laboratory. 

Under minimal supervision, the Technician applies advanced technical and operational expertise to inspect, test, and validate new telecommunications circuits and modifications to existing circuits, ensuring functionality and compliance with design specifications, approved materials and equipment, industry standards, plant telecommunications requirements, and established best practices. The candidate collaborates with operating companies and business units to understand business objectives, technical requirements, and organizational priorities.Responsibilities
  • In this position, the candidate working independently will ensure conformance of work on-site as per standards such as NEC, BICSI, NFPA, ANSI/TIA, project and site specifications, project specifications, and others.
  • Assure conformance of work as per technical specifications, design scope, and plant requirements.
  • Assures installation as per approved material standards, conformance standards, and best practices.
  • Inspect and test voice and data circuits after installation of new circuits or changes to existing cables, noting and updating changes to final configuration if different from planned design.
  • Maintain circuit documentation and circuit testing data in a centralized file scheme for quick retrieval when needed.
  • Interface with various telecommunication contractors and the plant facilities organization to ensure consistent communication of installation, design changes, testing, and conformance of work to requirements.
  • Provide leadership for inspection, testing and determining if products are conforming to the project.
  • Ensure that quality inspection activities are conducted, documented and communicated in accordance with OEM manuals, Industry best practices, and plant operating procedure.
Qualifications
  • Associates Degree with 2 years job related experience. In lieu of degree 5 years job related experience.
  • Must be able to obtain and maintain a DOE Q Clearance.
  • Must be US Citizen

Required Skills and Certifications:

  • Must be experienced with infrastructure cabling, installation, testing and best practices for voice, data and VoIP.
  • Must have a New Mexico Journeyman License ES-7J (Telephone Communications System and Telephone interconnect systems or higher.
  • Strong computer skills with emphasis on applications are required.
  • Ability to successfully handle multiple priorities simultaneously.
  • Ability to work flexible hours and support on-call duties and shift work.
  • Ability to collaborate work effort between multiple groups.
  • Other duties as assigned.

Preferred Qualifications:

  • Associates degree or higher in IT, with emphasis on Networking, or Telecommunications.
  • BICSI Technician Certification
  • BICSI RCDD certification

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-VA1

Employment Type: FULL_TIME

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