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Voice Over Jobs in Rochester, NY (NOW HIRING)

... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age

... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age

Customer Experience Strategist

West Henrietta, NY · On-site +1

$94K/yr

He/She will provide quantitative analysis of Voice of Customer (VOC) data and research market ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age

... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age

... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age

... over 800 nationwide maintenance locations All the benefits you expect -- without the wait ... Your Voice. Your Success. The Future We Build Together. * Minimum 21 years of age * Minimum of 6 ...

As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...

As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...

Showing results 21-40

Voice Over information

See Rochester, NY salary details

$5

$47

$75

How much do voice over jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for voice over in Rochester, NY is $47.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.65 and $59.28 per hour, depending on experience, location, and employer.

What is the difference between Voice Over vs Voice Actor?

AspectVoice OverVoice Actor
CredentialsVoice training, demo reelsVoice training, acting skills, demo reels
Work EnvironmentRecording studios, home studiosRecording studios, on-location, auditions
Industry UsageCommercials, narration, IVRAnimation, film, video games, commercials
Search & Comparison IntentFocus on narration, commercials, voice over jobsFocus on acting, character roles, animation

Voice Over typically refers to providing voice for commercials, narration, or phone systems, often requiring specific voice training. Voice Actor encompasses a broader range of roles including animation, video games, and film, emphasizing acting skills alongside voice work. While both roles involve voice recording, Voice Over is more specialized for commercial and informational content, whereas Voice Actor often involves character portrayal and performance in entertainment media.

What is voice over?

Voice over artists are professionals who use their voices to narrate, act, or provide commentary for a variety of media, including commercials, films, television shows, animations, video games, and audiobooks. They bring scripts to life by conveying emotion, personality, and information solely through vocal performance. Voice over work often requires versatility, clear diction, and the ability to interpret scripts creatively. Many voice over artists work freelance, recording from home studios or on location, and may specialize in specific genres or character types.

How easy is it to get into voice over work?

Getting into voice over work as a profession can be accessible but competitive; success often depends on developing a good voice, recording skills, and a demo reel. Many voice actors start with home recording equipment and online platforms to find opportunities, but building a reputation and client base can take time.

What are the key skills and qualifications needed to thrive as a voice over artist, and why are they important?

To thrive as a Voice Over artist, you need excellent vocal control, clear diction, and the ability to interpret scripts, often supported by acting or vocal training. Familiarity with audio recording software, microphones, and sound editing tools is typically required, along with a quality demo reel. Strong communication, adaptability, and creativity help you connect with diverse audiences and effectively convey different tones or characters. These skills ensure you can deliver professional, engaging performances that meet client needs in competitive media industries.

How do I get a job doing voice overs?

To get a voice over job, develop a strong voice and recording skills, create a professional demo reel, and build a portfolio. Audition for projects on freelance platforms or directly approach production companies, and consider taking voice acting classes or workshops to improve your craft.

What are some common challenges voice over artists face when working with remote clients, and how can they overcome them?

Voice over artists often collaborate with clients remotely, which can present challenges such as unclear direction, miscommunication about tone or pacing, and technical issues with audio files. To overcome these, it’s important to ask clarifying questions, confirm expectations in writing, and share sample recordings for feedback before final delivery. Maintaining a professional home studio setup and being responsive to client requests also helps ensure smooth collaboration and high-quality results.
What are the most commonly searched types of Voice Over jobs in Rochester, NY? The most popular types of Voice Over jobs in Rochester, NY are:
What are popular job titles related to Voice Over jobs in Rochester, NY? For Voice Over jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Voice Over jobs in Rochester, NY look for? The top searched job categories for Voice Over jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Voice Over jobs? Cities near Rochester, NY with the most Voice Over job openings:
Infographic showing various Voice Over job openings in Rochester, NY as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $98,863 per year, or $47.5 per hour.

Manager, Customer Experience (CX) - Service

Paychex

Rochester, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 23 days ago


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

220th of 485 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
The Manager, Customer Experience (CX) - Service will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing these insights with the leadership team, and ensuring the successful implementation of CX initiatives among the Service organization to increase business performance. The successful candidate will be able to clearly translate and communicate the needs of our clients to improve the overall Customer Experience across the entire customer journey. The Customer Experience Manager will lead a team of Voice-of-the-Customer Analysts and other Customer Experience personnel.
Responsibilities
  • Develops new customer experience capabilities and tools to support overall framework and strategy of the program. Creates and implements on-going CX programs within Service to leverage existing knowledge and expertise in the company.
  • Prepares the capital and operating budgets for the cost center(s) and analyzes interdepartmental reports as they relate to the cost center(s). Achieves cost center projections through labor expense and administrative expense controls to support company financial objectives including management of revenue, retention, NPS, and other CX related targets and ROI.
  • Partner with business leaders to create a customer-focused CX initiative roadmap and successfully manage and report on the execution of this plan. Leverage customer insights to ensure proper prioritization of work and allocation of resources across the business.
  • Develop a deep understanding of our client's experiences and identify opportunities to improve the end-to-end customer experience and build customer loyalty.
  • Organize, plan, and monitor the service organization and company's customer service performance to ensure optimized interaction between Paychex and its clients.
  • Share customer feedback from surveys, employees and other sources with leadership team through combination of summary reports and meetings.
  • Supplement qualitative findings with others sources of customer information and synthesize the findings to tell a clear and compelling story about the customer experience.
  • Coordinate among Service and across functional areas to identify and connect all initiatives that impact a specific customer experience program.
  • Define a customer experience quality framework in a consistent manner across the enterprise, creating and reporting metrics to measure CX success, including their use in regular reviews and decision making processes.
  • Lead journey mapping workshops with internal stakeholders to identify and align on the moments that matter to improve the experience.
  • Additional duties as assigned.

Qualifications
  • Bachelor's Degree in Business Management, Strategic Leadership, or equivalent experience - Preferred
  • Master's Degree in Business Management, Strategic Leadership, or equivalent experience - Preferred
  • 5 years of experience in Management.
  • 7 years of experience in Strategy Consulting, Marketing, Research, or related customer-focused function.

Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

    What Paychex employees say

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    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

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