The Customer Experience Manager will lead a team of Voice-of-the-Customer Analysts and other ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
The Customer Experience Manager will lead a team of Voice-of-the-Customer Analysts and other ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Truck Driver CDL A Local Home Daily
Webster, NY · On-site
$1.0K/wk
... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Truck Driver CDL A Local Home Daily
Webster, NY · On-site
$1.0K/wk
... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Truck Driver CDL A Local Home Daily
Webster, NY · On-site
$1.0K/wk
... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Truck Driver CDL A Local Home Daily
Webster, NY · On-site
$1.0K/wk
... over 800 Maintenance Facilities Nationwide. All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Customer Experience Strategist
West Henrietta, NY · On-site +1
$94K/yr
He/She will provide quantitative analysis of Voice of Customer (VOC) data and research market ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
Customer Experience Strategist
West Henrietta, NY · On-site +1
$94K/yr
He/She will provide quantitative analysis of Voice of Customer (VOC) data and research market ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...
... voice and independence. This position offers a rare blend of working with a diverse clientele ... You will engage with a family-centric team that prioritizes unity over rivalry, nurturing ...
... voice and independence. This position offers a rare blend of working with a diverse clientele ... You will engage with a family-centric team that prioritizes unity over rivalry, nurturing ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... customers over the phone. People who succeed in this role are understanding, resilient ...
Customer Service Representative | Billing Support
Rochester, NY · On-site
$20 - $27.80/hr
At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to ... customers over the phone. People who succeed in this role are understanding, resilient ...
Occupational Therapist
Rochester, NY · On-site
$39.75 - $52.25/hr
Founded over 30 years ago by therapists, CTN has grown into a trusted, community-centered ... If you're looking for a role where your work is meaningful, your voice is heard, and your impact is ...
Occupational Therapist
Rochester, NY · On-site
$39.75 - $52.25/hr
Founded over 30 years ago by therapists, CTN has grown into a trusted, community-centered ... If you're looking for a role where your work is meaningful, your voice is heard, and your impact is ...
Occupational Therapist
Rochester, NY · On-site
$55K - $85K/yr
Founded over 30 years ago by therapists, CTN has grown into a trusted, community-centered ... If you're looking for a role where your work is meaningful, your voice is heard, and your impact is ...
Quick apply
Occupational Therapist
Rochester, NY · On-site
$55K - $85K/yr
Founded over 30 years ago by therapists, CTN has grown into a trusted, community-centered ... If you're looking for a role where your work is meaningful, your voice is heard, and your impact is ...
Outside Sales Representative
Rochester, NY · On-site
$80K - $200K/yr
NFIB has been fighting for independent business owners for over 80 years. We are the Voice of Small Business in Washington, D.C., and in all 50 state capitals. NFIB is a nonprofit, nonpartisan, and ...
Outside Sales Representative
Rochester, NY · On-site
$80K - $200K/yr
NFIB has been fighting for independent business owners for over 80 years. We are the Voice of Small Business in Washington, D.C., and in all 50 state capitals. NFIB is a nonprofit, nonpartisan, and ...
Outside Sales Representative
Rochester, NY · On-site
$80K - $200K/yr
NFIB has been fighting for independent business owners for over 80 years. We are the Voice of Small Business in Washington, D.C., and in all 50 state capitals. NFIB is a nonprofit, nonpartisan, and ...
Quick apply
Outside Sales Representative
Rochester, NY · On-site
$80K - $200K/yr
NFIB has been fighting for independent business owners for over 80 years. We are the Voice of Small Business in Washington, D.C., and in all 50 state capitals. NFIB is a nonprofit, nonpartisan, and ...
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... at over 800 nationwide maintenance locations All the benefits you expect - without the wait ... Your Voice. Your Success. The Future We Build Together. Requirements * Minimum 21 years of age
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... over 800 nationwide maintenance locations All the benefits you expect -- without the wait ... Your Voice. Your Success. The Future We Build Together. * Minimum 21 years of age * Minimum of 6 ...
Driver NON CDL Local No Weekends
Batavia, NY · On-site
$950 - $1.2K/wk
... over 800 nationwide maintenance locations All the benefits you expect -- without the wait ... Your Voice. Your Success. The Future We Build Together. * Minimum 21 years of age * Minimum of 6 ...
... own voice. Teachers are trained in a variety of research-based instructional strategies to ... over 70% of our staff identifying as people of color. Our organization values respect and open ...
... own voice. Teachers are trained in a variety of research-based instructional strategies to ... over 70% of our staff identifying as people of color. Our organization values respect and open ...
... their voice-literally. If you're looking for a role where your expertise is valued, your ... Founded by therapists over 30 years ago, CTN has grown into a trusted provider across multiple ...
... their voice-literally. If you're looking for a role where your expertise is valued, your ... Founded by therapists over 30 years ago, CTN has grown into a trusted provider across multiple ...
Medical Receptionist
Rochester, NY · On-site
$18 - $24/hr
Greet clients and other visitors, in person or over the phone, with a friendly and helpful demeanor ... voice * Handle special assignments and word processing as required supporting other staff
Quick apply
Medical Receptionist
Rochester, NY · On-site
$18 - $24/hr
Greet clients and other visitors, in person or over the phone, with a friendly and helpful demeanor ... voice * Handle special assignments and word processing as required supporting other staff
Speech-Language Pathologists
Rochester, NY · On-site
$55K - $85K/yr
... their voice--literally. If you're looking for a role where your expertise is valued, your ... Founded by therapists over 30 years ago, CTN has grown into a trusted provider across multiple ...
Quick apply
Speech-Language Pathologists
Rochester, NY · On-site
$55K - $85K/yr
... their voice--literally. If you're looking for a role where your expertise is valued, your ... Founded by therapists over 30 years ago, CTN has grown into a trusted provider across multiple ...
As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...
As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...
Chaplain
Geneseo, NY · On-site
As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...
Chaplain
Geneseo, NY · On-site
As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors ... You could provide support while on land or at sea, when presiding over religious ceremonies on a ...
Voice Over information
See Rochester, NY salary details
$5.22 - $11.64
10% of jobs
$11.64 - $18.07
0% of jobs
$18.07 - $24.49
2% of jobs
$24.49 - $30.92
0% of jobs
$30.92 - $37.34
8% of jobs
$38.86 is the 25th percentile. Wages below this are outliers.
$37.34 - $43.77
18% of jobs
The median wage is $47.70 / hr.
$43.77 - $50.20
19% of jobs
$50.20 - $56.62
16% of jobs
$57.79 is the 75th percentile. Wages above this are outliers.
$56.62 - $63.05
11% of jobs
$63.05 - $69.47
8% of jobs
$69.47 - $75.90
7% of jobs
$5
$47
$75
How much do voice over jobs pay per hour?
What is the difference between Voice Over vs Voice Actor?
| Aspect | Voice Over | Voice Actor |
|---|---|---|
| Credentials | Voice training, demo reels | Voice training, acting skills, demo reels |
| Work Environment | Recording studios, home studios | Recording studios, on-location, auditions |
| Industry Usage | Commercials, narration, IVR | Animation, film, video games, commercials |
| Search & Comparison Intent | Focus on narration, commercials, voice over jobs | Focus on acting, character roles, animation |
Voice Over typically refers to providing voice for commercials, narration, or phone systems, often requiring specific voice training. Voice Actor encompasses a broader range of roles including animation, video games, and film, emphasizing acting skills alongside voice work. While both roles involve voice recording, Voice Over is more specialized for commercial and informational content, whereas Voice Actor often involves character portrayal and performance in entertainment media.
What is voice over?
How easy is it to get into voice over work?
What are the key skills and qualifications needed to thrive as a voice over artist, and why are they important?
How do I get a job doing voice overs?
What are some common challenges voice over artists face when working with remote clients, and how can they overcome them?

Full-time
Medical, Retirement, PTO
Posted 23 days ago
Paychex rating
7.3
Based on 175 frontline employees who took The Breakroom Quiz
220th of 485 rated business services
Job description
Overview
The Manager, Customer Experience (CX) - Service will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing these insights with the leadership team, and ensuring the successful implementation of CX initiatives among the Service organization to increase business performance. The successful candidate will be able to clearly translate and communicate the needs of our clients to improve the overall Customer Experience across the entire customer journey. The Customer Experience Manager will lead a team of Voice-of-the-Customer Analysts and other Customer Experience personnel.
Responsibilities
- Develops new customer experience capabilities and tools to support overall framework and strategy of the program. Creates and implements on-going CX programs within Service to leverage existing knowledge and expertise in the company.
- Prepares the capital and operating budgets for the cost center(s) and analyzes interdepartmental reports as they relate to the cost center(s). Achieves cost center projections through labor expense and administrative expense controls to support company financial objectives including management of revenue, retention, NPS, and other CX related targets and ROI.
- Partner with business leaders to create a customer-focused CX initiative roadmap and successfully manage and report on the execution of this plan. Leverage customer insights to ensure proper prioritization of work and allocation of resources across the business.
- Develop a deep understanding of our client's experiences and identify opportunities to improve the end-to-end customer experience and build customer loyalty.
- Organize, plan, and monitor the service organization and company's customer service performance to ensure optimized interaction between Paychex and its clients.
- Share customer feedback from surveys, employees and other sources with leadership team through combination of summary reports and meetings.
- Supplement qualitative findings with others sources of customer information and synthesize the findings to tell a clear and compelling story about the customer experience.
- Coordinate among Service and across functional areas to identify and connect all initiatives that impact a specific customer experience program.
- Define a customer experience quality framework in a consistent manner across the enterprise, creating and reporting metrics to measure CX success, including their use in regular reviews and decision making processes.
- Lead journey mapping workshops with internal stakeholders to identify and align on the moments that matter to improve the experience.
- Additional duties as assigned.
Qualifications
- Bachelor's Degree in Business Management, Strategic Leadership, or equivalent experience - Preferred
- Master's Degree in Business Management, Strategic Leadership, or equivalent experience - Preferred
- 5 years of experience in Management.
- 7 years of experience in Strategy Consulting, Marketing, Research, or related customer-focused function.
Live the Paychex Values
What's in it for you?
- We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
- We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
- We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
- We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
- We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.
Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
About Paychex
Sourced by ZipRecruiter
Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.
Industry
Human resources consulting services
Company size
10,000+ Employees
Headquarters location
Rochester, NY, US
Year founded
1971