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Voice Order Jobs (NOW HIRING)

GCyber

Senior Voice Engineer

Scott Air Force Base, IL · On-site

Keep voice infrastructure current with DISA STIG and cyber tasking order requirements. Minimum Qualifications and Experience * Active DoD TOP SECRET clearance * Cisco voice certification with a ...

Team 360 Staffing

Be Seen First

Order Puller

South San Francisco, CA · On-site

$22/hr

The ideal candidate has previous order pulling experience, experience using a Vocollect voice-picking system, and a strong commitment to safety and accuracy. Company: Team 360 Staffing is a trusted ...

S.P. Richards Company

Order Filler

Nashua, NH · On-site

$21.50 - $25.54/hr

Order Fillers and Order Filler- Bulk Hourly Rate: Starting $21.50 an hour up to $25.54 an hour ... Adapt to understanding the voice system's commands, as well as adapting your speech so that the ...

S.P. Richards Company

Order Filler

Nashua, NH · On-site

$21.50 - $25.54/hr

Order Fillers and Order Filler- Bulk Hourly Rate: Starting $21.50 an hour up to $25.54 an hour ... Adapt to understanding the voice system's commands, as well as adapting your speech so that the ...

S.P. Richards Company

Order Filler

Nashua, NH · On-site

$21.50 - $25.54/hr

Order Fillers and Order Filler- Bulk Hourly Rate: Starting $21.50 an hour up to $25.54 an hour ... Adapt to understanding the voice system's commands, as well as adapting your speech so that the ...

Charlie's Produce

Order Selector

Clackamas, OR · On-site

$20/hr

Order Selectors at Charlie's Produce play a vital role in ensuring our customers receive high ... Using a hands-free voice pick system and riding electric pallet jack along with other industrial ...

Charlie's Produce

Order Selector

Clackamas, OR · On-site

$20/hr

Order Selectors at Charlie's Produce play a vital role in ensuring our customers receive high ... Using a hands-free voice pick system and riding electric pallet jack along with other industrial ...

Lineage Logistics

Order Selector

Baltimore, MD

$21/hr

Use headset-based voice command systems to accurately select products by lot number and product ... Stage and deliver completed orders to designated shipping or staging areas * Identify, report, and ...

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All JobsVoice Order Jobs

Voice Order information

What is a voice order?

A Voice Order job typically involves taking customer orders over the phone, often for restaurants, retail, or delivery services. Employees in this role answer incoming calls, accurately record order details, provide information about products or menus, and sometimes process payments. They need strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Voice Order representatives may also handle customer inquiries or resolve basic issues related to orders.

What are the key skills and qualifications needed to thrive as a voice order specialist?

To thrive as a Voice Order Specialist, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with order management systems, customer relationship management (CRM) software, and telephone systems is typically required. Excellent listening abilities, patience, and problem-solving skills help build rapport with customers and efficiently resolve issues. These skills ensure accurate order processing, customer satisfaction, and effective service delivery in a fast-paced environment.

What are some common challenges faced by professionals in voice order roles and how can they be managed?

Professionals in Voice Order roles often encounter challenges such as accurately transcribing customer orders in noisy environments and ensuring clear communication to avoid misunderstandings. Managing these challenges involves developing strong listening skills, familiarity with the menu or product catalog, and using active confirmation techniques with customers. Additionally, collaborating closely with team members—such as kitchen or fulfillment staff—helps ensure orders are processed correctly and efficiently. Regular training and feedback can further improve performance and minimize errors.

What is the difference between Voice Order vs Voice Customer Service Representative?

AspectVoice Order
Primary RoleTaking and processing customer orders via phone or voice communication
Required SkillsClear communication, basic product knowledge, data entry
Work EnvironmentCall centers, retail support, online order processing
Common CertificationsCustomer service certifications, communication skills training

Voice Order specialists focus on accurately capturing customer orders through voice communication, often in retail or online shopping contexts. Voice Customer Service Representatives handle broader customer inquiries, complaints, and support via voice. While both roles require strong communication skills and similar certifications, Voice Order roles are more order-specific, whereas Voice Customer Service involves general customer support. Understanding these differences helps employers and job seekers target the right position in the voice-based customer service industry.

What cities are hiring for Voice Order jobs?

Cities with the most Voice Order job openings:

What states have the most Voice Order jobs?

States with the most job openings for Voice Order jobs include:

What are popular job titles related to Voice Order jobs?

For Voice Order jobs, the most frequently searched job titles are:

Infographic showing various Voice Order job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Voice Engineer

Scott Air Force Base, IL • On-site

GCyber
IT Services • 11 - 50 employees
Learn more about GCyberexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

GCyber is hiring a Senior Voice Engineer to support a high-profile Air Force network program. The Tier Senior Voice Engineer is responsible for the Cisco VoIP environment, from Call Manager through the SIP connections to external and customer voice networks.

This position is full time onsite at Scott AFB, IL. Given the classified nature of the work, there is no opportunity for hybrid or remote work.

This position is contingent upon contract award.

Responsibilities
  • Configure, develop, patch, STIG, and add features to the Cisco VoIP system, including Cisco Unified Call Manager (CUCM), Cisco Unity, Instant Message and Presence, teleconference bridges, and Ribbon VX900 devices.
  • Develop configurations for Cisco Unified Border Elements, Session Border Controllers, and other SIP devices that connect the network to external voice systems.
  • Develop and troubleshoot SIP connections to customer networks, including Asterisk networks, Call Manager Express, and Survivable Remote Site Telephony (SRST).
  • Support and sustain the VoIP capability in the Systems Integration Lab and at three operational gateway sites.
  • Perform and assist with Tier 3 network engineering work.
  • Keep voice infrastructure current with DISA STIG and cyber tasking order requirements.
Minimum Qualifications and Experience
  • Active DoD TOP SECRET clearance
  • Cisco voice certification with a concentration in Cisco Unified Call Manager (CUCM)
  • DoD 8140/8570 IAT Level II certification.
  • BA/BS and a minimum of 5 years of VoIP experience. Additional experience may be considered in lieu of degree.
  • Hands‑on administration of CUCM, Cisco Unity, Instant Message and Presence, and teleconference bridges in a production environment.
  • Experience designing and troubleshooting SIP trunks between organizations.
  • Experience patching and STIGing voice infrastructure to DoD compliance timelines.
  • Routing and switching experience sufficient to support Tier 3 network engineering work.
Preferred Skills & Experience
  • CCNP Collaboration.
  • Hands‑on Ribbon VX900 or SBC 1000/2000 series configuration.
  • Experience with airborne or SATCOM voice systems.
  • Asterisk or open‑source PBX experience.
Our Benefits

GCyber is committed to the well‑being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:

  • 26 Days of Paid Leave + Annual PTO Increase
  • An extra day of paid leave for every year of employment with GCyber
  • Paid Parental Leave
  • Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
  • 401(k) Matching
  • 100% Company‑funded Disability Insurance
  • 90% Company‑Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
  • Training and Professional Development Plans
  • Commuter Benefits Plan
  • Parking and Transportation Allowance
Equal Opportunity Employer

GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.

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