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Voice Order Jobs (NOW HIRING)

UNFI

Part-Time Order Selector

Oglesby, IL · On-site

$21.25/hr

Must have experience with headset/voice order selection * Must be able to lift up to 35 pounds, frequent bending, stooping and lifting * Good judgment is required for this position as there may be ...

Fresh Express

Forklift Operator - 1st shift

Harrisburg, PA · On-site

$16.75 - $19.75/hr

He or she will also perform the task of picking and loading all orders via the Voice system. Utilization of this system is designed to limit discrepancies making their way to the customer. Incumbent ...

Fresh Express

Forklift Operator - 1st shift

Harrisburg, PA · On-site

$16.75 - $19.75/hr

He or she will also perform the task of picking and loading all orders via the Voice system. Utilization of this system is designed to limit discrepancies making their way to the customer. Incumbent ...

Fresh Express

Forklift Operator - 1st shift

Harrisburg, PA

$16.75 - $19.75/hr

He or she will also perform the task of picking and loading all orders via the Voice system. Utilization of this system is designed to limit discrepancies making their way to the customer. Incumbent ...

Fresh Express

Forklift Operator - 1st shift

Harrisburg, PA · On-site

$16.75 - $19.75/hr

He or she will also perform the task of picking and loading all orders via the Voice system. Utilization of this system is designed to limit discrepancies making their way to the customer. Incumbent ...

GCyber

IL · On-site

Keep voice infrastructure current with DISA STIG and cyber tasking order requirements. Minimum Qualifications and Experience: * Active DoD TOP SECRET clearance * Cisco voice certification with a ...

GCyber

Senior Voice Engineer

Scott Air Force Base, IL · On-site

Keep voice infrastructure current with DISA STIG and cyber tasking order requirements. Minimum Qualifications and Experience: * Active DoD TOP SECRET clearance * Cisco voice certification with a ...

Thrive

Engineer, Voice Implementation

Sarasota, FL · On-site

This position's primary objective is to perform site assessments and engineering tasks required to onboard Thrive Managed Voice Services as defined within Thrive Orders and Scopes of Service. A Voice ...

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All JobsVoice Order Jobs

Voice Order information

What is a voice order?

A Voice Order job typically involves taking customer orders over the phone, often for restaurants, retail, or delivery services. Employees in this role answer incoming calls, accurately record order details, provide information about products or menus, and sometimes process payments. They need strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Voice Order representatives may also handle customer inquiries or resolve basic issues related to orders.

What are the key skills and qualifications needed to thrive as a voice order specialist?

To thrive as a Voice Order Specialist, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with order management systems, customer relationship management (CRM) software, and telephone systems is typically required. Excellent listening abilities, patience, and problem-solving skills help build rapport with customers and efficiently resolve issues. These skills ensure accurate order processing, customer satisfaction, and effective service delivery in a fast-paced environment.

What are some common challenges faced by professionals in voice order roles and how can they be managed?

Professionals in Voice Order roles often encounter challenges such as accurately transcribing customer orders in noisy environments and ensuring clear communication to avoid misunderstandings. Managing these challenges involves developing strong listening skills, familiarity with the menu or product catalog, and using active confirmation techniques with customers. Additionally, collaborating closely with team members—such as kitchen or fulfillment staff—helps ensure orders are processed correctly and efficiently. Regular training and feedback can further improve performance and minimize errors.

What is the difference between Voice Order vs Voice Customer Service Representative?

AspectVoice Order
Primary RoleTaking and processing customer orders via phone or voice communication
Required SkillsClear communication, basic product knowledge, data entry
Work EnvironmentCall centers, retail support, online order processing
Common CertificationsCustomer service certifications, communication skills training

Voice Order specialists focus on accurately capturing customer orders through voice communication, often in retail or online shopping contexts. Voice Customer Service Representatives handle broader customer inquiries, complaints, and support via voice. While both roles require strong communication skills and similar certifications, Voice Order roles are more order-specific, whereas Voice Customer Service involves general customer support. Understanding these differences helps employers and job seekers target the right position in the voice-based customer service industry.

What cities are hiring for Voice Order jobs?

Cities with the most Voice Order job openings:

What states have the most Voice Order jobs?

States with the most job openings for Voice Order jobs include:

What are popular job titles related to Voice Order jobs?

For Voice Order jobs, the most frequently searched job titles are:

Infographic showing various Voice Order job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Part-Time Order Selector

Oglesby, IL • On-site

UNFI
Food and Beverage Wholesalers • 501 - 1,000 employees
Learn more about UNFIexternal

$21.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Select and retrieve customer orders within the warehouse, ensuring accuracy and efficiency.

  • Operate motorized equipment such as Electric Pallet Jacks to move products safely and accurately.

  • Build stable and well cubed pallets while ensuring correct labeling and placement of products.

UNFI rating

7.3

Company rating: 7.3 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

Job description

About UNFI
We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI
Job Overview
  • Part-time
  • $21.25/hour starting pay
  • $1.00/hour increase after 6 months, $1.00/hour increase after 1 year
  • Weekly pay
  • Benefits eligible after 30 days of employment: health, dental, vision, 401k, PTO, and more!

What does it mean to be a part of the Order Selection team?
In this fast-paced role, you are the boots on the ground and responsible for accurately and efficiently pulling customer orders within the warehouse. This role requires strategic thinking and attention to detail while palletizing orders and ensuring they are placed in the correct assigned locations. You will operate motorized equipment including Electric Pallet Jacks while ensuring that you safely and accurately move product within the warehouse. Here at UNFI we do our best work by embracing the power of team, never giving up and knowing that we make a difference.
Job Responsibilities
  • Receives, stores, and/or selects various health & beauty products, general merchandise products or supplies from warehouse stock
  • Transports product throughout the warehouse
  • Work in a fast-paced environment
  • Maintains order selection performance standards of speed and accuracy with minimum damage
  • Build stable and well cubed pallet
  • Ensures the correct labels are on the correct pallet

Job Requirements
  • Must be 18 years or older
  • Must have experience in a warehouse or distribution company environment
  • Must have experience with headset/voice order selection
  • Must be able to lift up to 35 pounds, frequent bending, stooping and lifting
  • Good judgment is required for this position as there may be times when direct supervision may not be immediately available

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .

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