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Voice Operations Engineer Jobs in Pennsylvania (NOW HIRING)

Kanak Elite Services Inc

AWS DevOps Engineer

Malvern, PA · On-site

$51.75 - $71/hr

Deploy voice biometrics, FIDO2/WebAuthn passkeys, and ID proofing workflows for secure onboarding ... s Engineer specializing in AWS cloud services, fraud prevention, and Customer Identity and Access ...

Keybank

Lead AI Engineer

Pittsburgh, PA · On-site

$96K - $181K/yr

The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP)

Sheetz, Inc

Network Operations Technologist

Pittsburgh, PA · On-site

$61K - $108K/yr

OVERVIEW Provides advanced level LAN, WAN, Wireless, and Voice design, administration, change ... Bachelor's degree with coursework in computer programming, systems analysis, system development, or ...

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Voice Operations Engineer information

What is the difference between Voice Operations Engineer vs Network Engineer?

AspectVoice Operations EngineerNetwork Engineer
CredentialsTypically requires Cisco or similar certifications, technical degreesOften requires Cisco, CompTIA, or similar networking certifications
Work EnvironmentFocuses on VoIP systems, telephony infrastructure, and communication networksWorks on data networks, routing, switching, and infrastructure
Industry UsageCommon in telecom, large enterprises, and service providersWidespread across IT, telecom, and enterprise sectors
Search/Comparison IntentOften compared for roles involving communication systems and infrastructureCompared for broader networking roles

The Voice Operations Engineer specializes in managing and maintaining VoIP and telephony systems, focusing on communication infrastructure. In contrast, the Network Engineer handles broader network infrastructure, including data routing and switching. Both roles require similar certifications and work environments but differ in their specific focus areas within network and communication systems.

Are voice operations engineers in demand?

Voice operations engineers are in demand due to the growth of VoIP, unified communications, and cloud-based voice services. They typically require skills in network infrastructure, troubleshooting, and familiarity with tools like Cisco or Avaya, making their expertise valuable in telecommunications and IT environments.

How much do voice operations engineers make in the US?

Voice Operations Engineers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and certifications. Senior roles or those with specialized skills in VoIP, network management, or cloud platforms may earn higher salaries.

What does a voice operations engineer do?

A voice operations engineer manages and maintains voice communication systems such as VoIP and telephony infrastructure. They troubleshoot technical issues, optimize system performance, and ensure reliable voice service, often using tools like Cisco or Avaya platforms and requiring knowledge of networking and telecommunications protocols.

What cities in Pennsylvania are hiring for Voice Operations Engineer jobs?

Cities in Pennsylvania with the most Voice Operations Engineer job openings:

AWS DevOps Engineer

Malvern, PA • On-site

Kanak Elite Services Inc
Software Development • 51 - 200 employees
Learn more about Kanak Elite Services Incexternal

$51.75 - $71/hr

Contractor

Re-posted 6 hours ago

Job description

Role: AWS DevOps Engineer

Location: Malvern, PA(Hybrid- 3 days a week onsite & must be willing to relocate and be onsite on day 1)

Responsibilities

Senior DevOps Engineer specializing in AWS cloud services, fraud prevention, and Customer Identity and Access Management (CIAM) solutions.

  • Design, implement, and maintain secure, scalable, and automated environments with advanced identity technologies (voice biometrics, FIDO passkeys, ID proofing)
  • Design, deploy, and manage AWS services (EC2, S3, RDS, Lambda, VPC)
  • Utilize Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation
  • Optimize cost, performance, and security within AWS environments
  • Install, configure, and maintain vendor products
  • Integrate authentication protocols (OAuth2, OIDC, SAML) and multi-factor authentication solutions
  • Deploy voice biometrics, FIDO2/WebAuthn passkeys, and ID proofing workflows for secure onboarding and fraud prevention
  • Experience in Python and Java development
  • Experience with Bamboo/Github/jenkins pipeline
  • Creation of telemetry for applications using Splunk, App Dynamics/Honeycomb (open telemetry)

Qualifications:

8+ years of experience

Senior DevOps Engineer specializing in AWS cloud services, fraud prevention, and Customer Identity and Access Management (CIAM) solutions.

  • Design, implement, and maintain secure, scalable, and automated environments with advanced identity technologies (voice biometrics, FIDO passkeys, ID proofing)
  • Design, deploy, and manage AWS services (EC2, S3, RDS, Lambda, VPC)
  • Utilize Infrastructure as Code (IaC) tools such as Terraform and AWS CloudFormation
  • Optimize cost, performance, and security within AWS environments
  • Install, configure, and maintain vendor products
  • Integrate authentication protocols (OAuth2, OIDC, SAML) and multi-factor authentication solutions
  • Deploy voice biometrics, FIDO2/WebAuthn passkeys, and ID proofing workflows for secure onboarding and fraud prevention
  • Experience in Python and Java development
  • Experience with Bamboo/Github/jenkins pipeline
  • Creation of telemetry for applications using Splunk, App Dynamics/Honeycomb (open telemetry)

Thanks & Regards,

YOGITA

✉️ Yogita@kanakits.com