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Voice Engineer Jobs in Chicago, IL (NOW HIRING)

Addison Group

VOIP Lead Engineer - Chicago

Chicago, IL · On-site

$150K - $160K/yr

We are looking for a senior-level voice engineer who can remain technically hands-on while becoming a trusted technical leader and right hand to infrastructure leadership . The environment includes ...

Addison Group

VOIP Lead Engineer - Chicago

Chicago, IL · Remote

$150K - $160K/yr

We are looking for a senior-level voice engineer who can remain technically hands-on while becoming a trusted technical leader and right hand to infrastructure leadership . The environment includes ...

Addison Group

VOIP Senior Network Engineer

Chicago, IL · On-site

$125K - $140K/yr

This is a great opportunity for a hands-on enterprise voice engineer who wants to work in a large, complex, mission-critical environment while helping modernize the infrastructure supporting the ...

Addison Group

VOIP Senior Network Engineer

Chicago, IL · Remote

$125K - $140K/yr

This is a great opportunity for a hands-on enterprise voice engineer who wants to work in a large, complex, mission-critical environment while helping modernize the infrastructure supporting the ...

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All JobsVoice Engineer JobsVoice Engineer Jobs in Chicago, IL

Voice Engineer information

See Chicago, IL salary details

$5

$49

$79

How much do voice engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for voice engineer in Chicago, IL is $49.62, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.92 per hour, depending on experience, location, and employer.

What is a voice engineer?

A voice engineer manages the telecommunication systems for a company or other organization. As a voice engineer, you may work heavily with voice over internet protocols (VoIP). In these positions, your title may change to VoIP engineer. Your responsibilities center on quality control with the implementation of new hardware or systems and troubleshooting any issues that arise. Your daily duties typically include installation, customization, maintenance, and repair of telecommunication systems. It’s important to stay abreast of technology trends, especially regarding cybersecurity. Some positions are customer-facing, which require excellent verbal communication skills. This is especially true if you work for a third party IT company. Critical thinking is also essential for creating solutions.

What is a voice engineer?

A Voice Engineer is an IT professional who designs, implements, and manages voice communication systems, such as VoIP (Voice over Internet Protocol) and traditional telephony networks. They are responsible for ensuring the reliability, security, and quality of voice communication services within an organization. Their duties often include configuring call routing, troubleshooting voice issues, and maintaining related hardware and software. Voice Engineers work closely with network engineers and support teams to provide seamless voice communication solutions.

How does a voice engineer typically collaborate with other IT teams to ensure seamless communication systems?

Voice Engineers often work closely with network, security, and support teams to design, implement, and maintain unified communications infrastructure. They frequently coordinate with network engineers to ensure voice traffic is prioritized and troubleshoot quality issues. Collaboration with cybersecurity teams is also essential to safeguard VoIP systems against threats. Regular communication with help desk and end-user support teams helps Voice Engineers address user concerns and improve service reliability.

What are the key skills and qualifications needed to thrive as a voice engineer, and why are they important?

To thrive as a Voice Engineer, you need expertise in telephony systems, VoIP technologies, and network protocols, often supported by a degree in computer science or a related field. Familiarity with tools like Cisco Unified Communications, SIP, QoS, and relevant certifications such as CCNA Collaboration or CCNP Voice is highly valuable. Strong problem-solving skills, attention to detail, and effective communication enable you to address complex technical issues and collaborate with stakeholders. These skills ensure reliable voice infrastructure, minimize downtime, and support seamless business communications.

What is the difference between Voice Engineer vs VoIP Engineer?

AspectVoice EngineerVoIP Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise networksInternet Protocol networks, enterprise systems
Industry UsageTelecom providers, large corporationsIT firms, service providers
Job FocusDesigning and maintaining voice communication systemsImplementing and managing VoIP solutions

Voice Engineers and VoIP Engineers often share certifications and work environments, focusing on voice communication systems. While Voice Engineers may concentrate more on traditional telephony and hardware, VoIP Engineers specialize in internet-based voice solutions. Both roles are essential in modern communication infrastructure, with overlapping skills but different primary focuses.

Are voice engineers in demand?

Voice engineers are in demand due to the growth of VoIP, unified communications, and cloud-based voice solutions. They typically require skills in networking, telephony systems, and certifications such as CCNA or CCNP, making their expertise valuable in many organizations seeking reliable voice infrastructure.
More about Voice Engineer jobs

What are the most commonly searched types of Voice Engineer jobs in Chicago, IL?

The most popular types of Voice Engineer jobs in Chicago, IL are:

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For Voice Engineer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Voice Engineer jobs in Chicago, IL look for?

The top searched job categories for Voice Engineer jobs in Chicago, IL are:

Voice Engineer jobs near you
Infographic showing various Voice Engineer job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $103,219 per year, or $49.6 per hour.

Telecom Voice Engineer

Staffingine LLC

Rolling Meadows, IL • On-site

Contractor

Re-posted 24 days ago

Job description

Job Title: Telecom Voice Engineer 
Job Location: Rolling Meadows - Illinois 
Job Type: Contract 

Job Description:  

Technical Skills Primary 

  • Deep expertise in Genesys Cloud architecture call routing and telephony integrations 

  • Demonstrated experience in MA voice system integrations and migrations 

  • Strong knowledge of SIP QoS VLANs and cloud telephony solutions 

  • Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions 

  • Experience with contact center analytics and reporting tools 

  • Knowledge of hybrid telephony environments and cloud migration strategies 

  • Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert 

  • Familiarity with regulatory compliance for voice systems eg E911 

  • Lead the assessment design and deployment of Genesys Cloud platforms during MA activities 

  • Evaluate legacy contact center infrastructures and recommend integration or migration strategies 

  • Configure and optimize Genesys Cloud applications routing and workforce management systems 

  • Manage and integrate telephony solutions with SIP trunks and cloud infrastructure 

  • Develop and implement call flow designs and routing strategies for operational continuity 

  • Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM 

  • Assist with integration of hybrid communication environments as needed 

  • Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure 

  • Provide technical expertise and training to internal stakeholders during MA projects 

Technical Skills Secondary Nice to have 

  • Project management and organizational skills 

  • Collaboration with vendors and service providers to address system issues 

Soft Skills 

  • Excellent analytical and problem-solving skills 

  • Strong verbal and written communication abilities