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Job Summary:

JOB DESCRIPTION - Intern, Cassandra Team

Location: Beverly Hills, CA

Division: Ticketmaster

Line Manager: Senior Manager, Database Engineering

Contract Terms: Internship (Fall Semester)

THE JOB

We are looking for an intern to join the Cassandra team within Ticketmaster's TechOps Global Database Services organization. Ticketmaster is the world's largest live entertainment ticketing company, processing hundreds of millions of tickets annually across tens of thousands of events for clients in 30+ countries. We run multiple databases and a data stream fleet that powers the platform across multiple AWS regions and on-prem VMware, and we treat our database platform as a product - built and operated with an infrastructure-as-code mindset, observable end to end, and continuously improved through automation. You'll work with database technology operating at a scale few companies reach, on a team invested in helping you grow your career.

AI is part of how this team works every day, and you'll learn to use it the way our engineers do - pairing with AI coding assistants and agents to write and test scripts, investigate problems and automate routine database work. Few internships let you build hands-on, agentic AI skills this early, and you'll leave with experience that's fast becoming essential to modern engineering.

WHAT YOU WILL BE DOING

• You will use AI coding assistants and agents as part of daily engineering - writing and testing scripts, investigating issues and automating routine database operations - and learn to apply these tools effectively and responsibly.
• You will work closely with the Database Engineering team to perform database operations in a non-production environment, test database operations scripts and generate reports.
• You will learn a wide range of tools used by the Database Engineering team, learn the modern SDLC and participate in the quality-testing workflow, including building test cases for functional verification, performance verification and fault-tolerance testing, writing test reports and opening bug reports.
• You will have a chance to learn OS patching, database patching, GitLab repo management, networking and databases.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Current college student in Computer Science or Computer Engineering major.
• Knowledge of software development life cycle, understanding user stories/use cases a plus.
• Knowledge of relational and non-relational databases.
• Basic Linux/shell familiarity and light scripting in Python or Bash a plus.
• Previous internship experience is a plus.
• Excellent written and verbal English communication skills.
• Able to work independently and comfortable with a remote working style.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.

Our mission at Ticketmaster is to connect people around the world to the live events they love. Ticketmaster is the world's largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster processes 550 million tickets per year across 35+ different countries.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - Fans and clients count on us to power their live event experiences and we rely on each other to make it happen.

Teamwork - While we celebrate individual achievements, we know have more success as a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

The expected compensation for this position in California is: $25.00 US per hour.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.