Visual Operations Manager Jobs in Detroit, MI (NOW HIRING)

Who We Are

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration—and Fun!), we’re driven by a shared purpose: to make people smile.

Role Summary

The Audio Visual (A/V) Systems Engineer is responsible for translating client needs and project requirements into high-quality, technically sound audiovisual system designs. This role blends technical engineering expertise with creative problem-solving to deliver designs that align with Bluewater’s standards, exceed client expectations, and supports seamless implementation by project and installation teams. The A/V Systems Engineer partners closely with Sales, Engineering, and Project Management throughout the full lifecycle of projects, and communicates directly with clients and partners where required to ensure alignment.

Key Responsibilities

• Design and engineer A/V solutions across a wide range of environments, including conference rooms, classrooms, corporate HQ, stadiums & arenas, performance spaces, and themed entertainment spaces.
• Provide the following drawing types as related to audiovisual and per Bluewater Design and Engineering Standards.:
  1. Floor Plans
  2. Ceiling Plans
  3. Elevations,
  4. Rack Layouts
  5. Details (AV Panels, mounting, etc)
  6. Single Line (signal flow) diagrams
  7. Device Mounting Details
  8. AV Connection Details
  9. Electrical and Structural requirements (coordination)
  10. Write scope of work narratives and bid specifications when needed
• Create and validate final equipment lists/bill of materials based on project requirements and budgets.
• Conduct site surveys and needs analysis meetings; document findings and incorporate into design.
• Collaborate with Account Executives and Project Managers to define project scopes, estimates, and proposals.
• Perform acoustic and lighting assessments to recommend system requirements (e.g., color temperature, light intensity, acoustic treatment).
• Support project teams by conducting design reviews, validating installation quality, and providing technical guidance to installers and technicians.
• Provide technical support for service teams and act as a resource for high-profile or escalated client issues.
• Coordinate with related trades (IT, electrical, structural, HVAC) to ensure integration requirements are met.
• Stay current with A/V industry standards, product advancements, and emerging technologies.
• Act as a resource and mentor for A/V Technical Staff.
• Build and maintain strong client-facing communication and collaborative relationships across teams.
• Other duties as assigned.

Skills & Qualifications

• Minimum 5 years of experience in the Audio-Visual industry, with at least 2 years in a design/engineering capacity.
• Technical degree in electrical, mechanical, computer engineering, or related field preferred.
• Proficiency in AutoCAD (required); Revit/BIM, Bluebeam, and EASE analysis strongly preferred. Microsoft Visio, and Microsoft Office Suite.
• Knowledge of projection manufacturer lens calculators, Microsoft Visio, and Microsoft Office Suite.
• Familiarity with AVIXA standards; CTS or CTS-D, certification preferred.
• Strong product knowledge across Pro Audio, Video, Display, Projection, Digital Signage, Control Systems (Crestron, AMX, Extron, Biamp, Q-Sys), Conferencing platforms, and networking fundamentals.
• Additional certifications valued: networking certifications (e.g., CCNA), manufacturer certifications (Q-Sys, Crestron DM, Biamp Tesira, etc.).
• Experience with AV systems estimating and working with major AV manufacturers and suppliers.
• Excellent communication, presentation, and documentation skills.
• Strong collaboration skills with ability to partner across departments and with clients.
• Ability to travel periodically for site surveys, project meetings, or installation support.

Why Join Us

• Shape industry-leading A/V system designs that bring client spaces to life and define experiences across industries.
• Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
• Access opportunities for continuous learning and certification, including AVIXA credentials and manufacturer training.
• Work on a diverse portfolio of projects, from stadiums/arenas to boardrooms, to performing arts centers, casinos, and immersive brand environments.
• Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!
• Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
• Enjoy the flexibility of our hybrid work policy, with a balance of in-office collaboration and work-from-home days designed to support productivity, teamwork, and work-life balance.
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to sit or stand for extended periods.
• Occasional walking on level surfaces during the workday.
• Occasional reaching above shoulder height or below waist level for filing or storing materials.
• Position may occasionally require lifting up to 25 pounds (files, equipment, or computer materials).
• Proper lifting techniques required.
• Site surveys or client visits may occasionally require walking job sites, climbing ladders, or carrying lightweight equipment.

Additional Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.

Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.