Visual Merchandising Manager Jobs in Rochester, MI

We are a locally owned and operated chain of Ace Hardware stores and it is our mission to promote the “Neighbors Serving Neighbors” environment. Our culture celebrates employee creativity and ideas, all while delivering an outstanding customer experience. With a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. We also celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior.

We are dedicated to delivering exceptional customer experiences by providing high-quality products and services. The Visual Merchandiser / Gift team is responsible for handling all dropship products and ensuring that our department is fully stocked, well-organized, and merchandised. This role involves processing items from receipt to display, merchandising the department, maintaining the cleanliness and order of department floors, shelves, and fixtures, and ensuring that all products are properly labeled. The ideal candidate will be a proactive team player who takes pride in accuracy and efficiency, with a focus on customer satisfaction. We are seeking a motivated and detail-oriented individual to join our team and help us achieve our goal to “Amaze Every Customer Every Time.”

Accountable for incoming freight flow and processing:

• Inspect incoming merchandise and document damages
• Price every item paying attention to freight charges and margins
• Submit damage claims in timely manner
• Backstock product in organized manner
• Ensure paperwork is turned in immediately for data processing

Accountable for assigned departmental integrity:

• Department full and product pulled from backstock
• Department floors, shelves and fixtures are clean
• Backstock area organized and clean
• All products have ACE labels or BIN labels
• Breakable dishes, fragile art, etc pricing visible on the front or top of item
• Additional labeling for contents not included, fragile, etc items
• Continous merchandising to keep the department fresh and appealing
• Department inventory empties or overages identified and discussed with manager
• Assist in planning for sales and major holidays i.e. Fathers Day, Mothers Day, etc.

• Able to work a flexible schedule to support business needs, including nights and weekends
• Capable of lifting heavy objects with or without reasonable accommodation (up to 50lbs)
• Strong communication skills
• The ability to use ladders, drills, box knives, and other miscellaneous tools (the ability and willingness to climb ladders is a MUST)
• Superior organizational skills with attention to detail
• Strong computer skills and ability to learn computer based concepts quickly
• Capable of handling multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks

Be a part of our story...
Like most people, we love a great story. And we’re fortunate to live a story that our community has helped us write every day!
It all started in Clarkston in 2016, and in 2022, we expanded to Commerce. Now, we’re proud to announce the opening of the Walnut Lake store in December 2025! The story continues to grow, and we couldn't be more excited for what’s ahead.
Welcome to Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake! We are the area's only locally owned and operated Ace Hardware, and we are neighbors serving neighbors.
The Clarkston location has a rich history—it originally opened as Damman Hardware in the early 90s, then became Ace Hardware about 10 years later. Like all stories, there are chapters of change, and in early 2016, the previous owners decided to close the store. As local residents with a passion for hardware, we saw an opportunity to bring the store back to life. After several months of renovation and updates, we proudly reopened the store as Ace Hardware of Clarkston in October 2016, giving locals the chance to shop local once again.
The success we built in Clarkston inspired us to do it all over again in 2022 with Ace Hardware of Commerce. After another round of extensive renovations, we reopened the Commerce location, continuing to serve the community with a commitment to local service and expertise.
Fast forward to December 2025, and we are thrilled to welcome our third location, Ace Hardware of Walnut Lake. This new store is an exciting milestone for us, and we’re eager to continue growing with and serving our neighbors. More to come as we expand our reach and provide even more opportunities for our community to shop local!
We believe that the best service and the personal touch can only come from a locally owned business. We’re proud to be the only locally owned Ace Hardware in the area. When your store is run by neighbors instead of a big corporation, you’ll notice the difference, both as a customer and as an associate. Our family is excited to keep growing and serving for many more years.
It’s been an honor to see the community embrace us so warmly. In our first year, we were named the area’s top hardware store by readers of The Clarkston News, and we’ve received that recognition every year since. We’ve been awarded the Pinnacle Performance Award every year from Ace Hardware, honoring us as one of the best-performing stores in the country. We were also humbled to receive the Clarkston Community Collaboration Award for our efforts in making Clarkston a better place. In our second year, we were recognized with the Beacon Award as one of the nation’s best new stores. And in January 2023, we were named The Coolest Hardware Store 2023 by Ace Hardware Corporation!
None of this would be possible without our incredible team. We take pride in our diverse group of associates, from high school students to staff members with decades of experience. We’re lucky to learn from one another and work together as a family.
As we continue growing, we’re looking for passionate individuals to join our team. Whether you’re in Clarkston, Commerce, or Walnut Lake, we’re here to serve our community—and we’d love for you to be a part of that journey.
Thank you for considering us for your future employment. We can’t wait to meet you!
Best Regards,
The Haley Family