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Visitor Service Assistant Jobs in Delaware (NOW HIRING)

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Customer Service - Promptly and professionally handle telephone calls and in-person visitors. - Assist callers and in-person visitors with routine inquiries and service requests. - Promote Business ...

Customer Service Specialist

Dover, DE · On-site

$40K - $50K/yr

Customer Service - Promptly and professionally handle telephone calls and in-person visitors. - Assist callers and in-person visitors with routine inquiries and service requests. - Promote Business ...

Showing results 21-40

Visitor Service Assistant information

What is the difference between Visitor Service Assistant vs Tour Guide?

AspectVisitor Service AssistantTour Guide
CredentialsCustomer service skills, sometimes basic trainingKnowledge of tour topics, sometimes certifications or licenses
Work EnvironmentVisitor centers, museums, attractionsOn-site or on-location at sites, outdoor or indoor
Employer & IndustryMuseums, parks, cultural sitesTour companies, historical sites, museums
Search & Comparison IntentCustomer assistance, visitor infoGuided tours, educational experiences

Visitor Service Assistants primarily focus on assisting visitors, providing information, and ensuring a positive experience within a facility. Tour Guides, on the other hand, lead groups, provide detailed commentary, and educate visitors about specific sites or topics. While both roles involve interaction with visitors and require good communication skills, the main difference lies in the scope of responsibilities and the nature of engagement.

What does a visitor service assistant do?

A visitor service assistant greets and assists visitors, providing information about the facility, exhibits, or services. They may handle ticketing, answer questions, ensure safety, and maintain a welcoming environment, often using communication and customer service skills.

What is a visitor service assistant?

A visitor service assistant is a staff member responsible for welcoming and assisting visitors at a facility such as a museum, park, or event venue. Their duties often include providing information, answering questions, and ensuring a positive experience for guests, typically requiring good communication skills and customer service experience.

Automotive Assistant & Service Managers

Middletown, DE • On-site

Mavis Tire Supply
Motor Vehicle Parts Manufacturing • 10K+ employees

$40K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Mavis Tire

Based on 392 frontline employees who took The Breakroom Quiz

The best things about working at Mavis Tire

  • 81%

    81% say they get paid time off

    say they get paid time off

  • 72%

    72% say they have respectful managers

    say they have respectful managers

  • 66%

    66% say their health insurance is affordable

    say their health insurance is affordable

Featured by Mavis Tire, based on 392 Breakroom Quiz responses from their frontline employees


Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the New Castle, DE area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant ManagerAs a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.About the Position of Service ManagerThe Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.Employee BenefitsAt Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement.QualificationsWe recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.What are you waiting for? APPLY NOW!Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995.For more information about Mavis, please visit www.mavis.com.Mavis is an Equal Opportunity Employer
Job Posted by ApplicantPro

Working at Mavis Tire

Perks for frontline workers

From Mavis Tire, via Breakroom

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Vacation Time

  • Paid Time Off

About Mavis Tire, in their own words

From Mavis Tire

What began as Vic’s Cycle Shop in 1949 - a humble bike repair stand in Westchester County, New York - grew into a small chain of tire shops. In 1972, that local enterprise was rebranded as Mavis Tire Supply (inspired by its founders, Marion + Victor Sorbaro), becoming one of New York’s first multi-brand tire dealers. Through the 1970s and ’80s, Mavis was focused on delivering value-oriented service, and expanding carefully across the Northeast under the Sorbaro family’s leadership.

In 2018, Mavis Tire Supply merged with Express Oil Change & Tire Engineers and Brakes Plus to create a new national automotive care platform. The resulting company, Mavis Tire Express Services Corp., known as Mavis, continued to deliver value-oriented, best-in-class service and marked the beginning of a new phase of accelerated growth.

Today, Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

Company values

From Mavis Tire

At Mavis, we understand that our people are, and always will be, our greatest asset. For over seventy years, our people have built the customer relationships that have allowed Mavis to become a leader in the industry. We stand for putting our customers first, delivering the highest quality service and treating every member of our team with the utmost respect. Today -- as we continue to grow -- we stand ready to welcome new talented and dedicated members to Team Mavis!

On Team Mavis, we believe knowledge is horsepower. We have a Training & Development team that helps provide live, in-person training on the skills and knowledge our team members need to learn, improve and advance with the company. Mavis is founded on over seventy-five years of promotion, and provide our team members the guidance and support they need to achieve their career goals.

Diversity and inclusion statement

From Mavis Tire

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available at HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.


What Mavis Tire employees say

Pay

Benefits

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