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Visitor Experience Associate Jobs in Springfield, IL

Foot Locker

Sales Associate

Springfield, IL

$16/hr

... visit. This posting is intended to build a candidate pool for when an opening arises at this ... Responsibilities What You'll Do Customer Experience & Sales Welcome customers and help make the ...

Scheels

Apparel Sales Associate

Springfield, IL · On-site

$19 - $22/hr

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the ... Volunteer Incentive To see a full list of benefit offerings from Scheels visit scheels.com/careers ...

SCHEELS

Apparel Sales Associate

Springfield, IL

$19 - $22/hr

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the ... Volunteer Incentive To see a full list of benefit offerings from Scheels visit scheels.com/careers ...

Foot Locker

Sales Associate

Springfield, IL · On-site

$16/hr

... visit. This posting is intended to build a candidate pool for when an opening arises at this ... Responsibilities What You'll Do Customer Experience & Sales • Welcome customers and help make the ...

Chico's FAS

Sales Associate - Chico's

Springfield, IL

$15 - $18.75/hr

Customer Experience • Promotes the Most Amazing Personal Service (MAPS) principles and standards ... Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 0419 ...

Air Methods

Helicopter Pilot

Springfield, IL · On-site

$82K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience Associate's degree (A.A.) or equivalent from two-year college or technical ...

Chico's FAS, Inc.

Sales Associate - Chico's

Springfield, IL · On-site

$15 - $18.75/hr

Customer Experience * Promotes the Most Amazing Personal Service (MAPS) principles and standards as ... Please visit our Careers page at jobs.chicos.com for more information regarding our benefits. 0419 ...

Air Methods

Helicopter Pilot

Springfield, IL · On-site

$82K - $93K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods Pilots

Helicopter Pilot

Springfield, IL · On-site

$82K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods Pilots

Helicopter Pilot

Springfield, IL

$82K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods

Helicopter Pilot

Springfield, IL · On-site

$82K - $93K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods

Helicopter Pilot

Springfield, IL · On-site

$82K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods

Helicopter Pilot

Springfield, IL

$82K - $93K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

Air Methods

Helicopter Pilot

Springfield, IL

$82K - $93K/yr

... Site, allowing visitors to delve into the life and times of the revered statesman. The city ... Education & Experience * Associate's degree (A.A.) or equivalent from two-year college or technical ...

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Showing results 1-20

All JobsVisitor Experience Associate JobsVisitor Experience Associate Jobs in Springfield, IL

Visitor Experience Associate information

See Springfield, IL salary details

$9

$20

$42

How much do visitor experience associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for visitor experience associate in Springfield, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $20.48 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Visitor Experience Associate typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades where income depends on performance and commissions.

What are some common challenges Visitor Experience Associates face when interacting with guests, and how can they handle them effectively?

Visitor Experience Associates often encounter challenges such as managing high visitor volumes during peak times, addressing diverse guest needs, and handling unexpected situations like complaints or lost items. To excel, associates should maintain a calm and friendly demeanor, use active listening skills, and be knowledgeable about the facility's layout and policies. Proactively anticipating visitor questions and collaborating closely with security and other staff members helps ensure a smooth and positive experience for every guest.

What is a guest experience associate job description?

A guest experience associate is responsible for welcoming visitors, providing information, and ensuring a positive experience. They often handle customer inquiries, assist with directions or services, and maintain a friendly environment, typically working in retail, hospitality, or entertainment settings. Strong communication skills and a customer-focused attitude are essential for this role.

Is it hard to get hired at a museum?

Getting hired as a Visitor Experience Associate at a museum can vary depending on the institution's size and staffing needs. Candidates typically need good communication skills, customer service experience, and sometimes prior knowledge of the exhibits or museum operations. The application process may include interviews and background checks, but entry-level positions are often accessible to those with relevant skills and enthusiasm for the role.

What does a visitor experience assistant do?

A visitor experience associate is responsible for welcoming and assisting visitors, providing information about exhibits or services, and ensuring a positive experience. They often handle ticketing, answer questions, and maintain the cleanliness and safety of the environment, using communication and customer service skills.

What are Visitor Experience Associates?

Visitor Experience Associates are professionals who work in museums, galleries, cultural institutions, or attractions to ensure guests have a positive and engaging experience. They greet visitors, provide information about exhibits or events, answer questions, and may assist with ticketing or guided tours. Their role is crucial in creating a welcoming atmosphere and helping guests navigate the venue effectively. They may also handle visitor feedback and help resolve any issues that arise during a visit.

What is the difference between Visitor Experience Associate vs Guest Services Representative?

AspectVisitor Experience AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, cultural sites, attractionsHotels, resorts, entertainment venues
Employer & IndustryEducational, cultural, or entertainment sectorsHospitality, travel, entertainment industries
Common Search & ComparisonVisitor engagement, experience rolesGuest services, customer support

The Visitor Experience Associate and Guest Services Representative roles share similar credentials and work environments focused on customer interaction. However, Visitor Experience Associates typically work in cultural or educational settings, focusing on enhancing visitor engagement, while Guest Services Representatives are more common in hospitality settings, emphasizing guest satisfaction and service. Both roles require strong communication skills and a customer-oriented approach, but their specific environments and responsibilities differ based on industry context.

What are the key skills and qualifications needed to thrive as a Visitor Experience Associate, and why are they important?

To thrive as a Visitor Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale systems, ticketing software, and basic computer applications is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor are standout soft skills in this role. These skills are essential for ensuring positive guest interactions, smooth daily operations, and high levels of visitor satisfaction.
What cities near Springfield, IL are hiring for Visitor Experience Associate jobs? Cities near Springfield, IL with the most Visitor Experience Associate job openings:
Visitor Experience Associate jobs near you
Infographic showing various Visitor Experience Associate job openings in Springfield, IL as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,569 per year, or $20.9 per hour.
Full Time - Merchandising Service Associate - Day

Full Time - Merchandising Service Associate - Day

Lowe's

Springfield, IL

$15 - $15.60/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,065 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 93,524 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 89%

    89% say they get paid time off

    say they get paid time off

  • 80%

    80% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% Part-time workers get health insurance

    Part-time workers get health insurance

Featured by Lowe's, based on 5065 Breakroom Quiz responses from their frontline employees

Job description

Your Impact at Lowe's
As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
  • Keep your weekends free with a set weekday schedule. *
  • Make your well-being a priority with multiple top-tier health insurance options.
  • Explore educational opportunities with Lowe's tuition assistance program.
  • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
  • Gain extra savings with a 10% Associate Discount.
  • Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
*Live Nursery MST Associates may be required to work weekend shifts.
Your Day at Lowe's
As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access.
While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise.
Key Responsibilities
  • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks
  • Verify buyback items and ensure they are pulled, prepped, and ready for shipping
  • Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store
  • Confirm product pricing information is clearly visible and replace any missing price labels
  • Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store
  • Repair/replace damaged or missing items, including signage, merchandise and displays.
  • Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders
  • Complete other duties as assigned

Minimum Qualifications
  • Read, write, and perform basic arithmetic (addition and subtraction)
  • Ability to hear, listen, and to communicate verbally with others
  • Utilize web-based computer programs to accomplish assigned tasks
  • Ability to sit and stand for long periods of time
  • Minimally lift 25lbs unassisted or over 25lbs with or without accommodation

Preferred Qualifications
  • Lowe's sales floor experience
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
  • Experience operating power equipment such as lifts, order pickers, and similar equipment
  • Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.comPay Range: $15.00 - $15.60 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range: $15.00 - $15.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946

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