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Visitor Experience Associate Jobs in Rosedale, MD

ICON

Senior Clinical Research Associate

Baltimore, MD · On-site +1

Senior Clinical Research Associate - Oncology - Baltimore, MD or Phila, PA ICON is a global health ... experienced CRAs * Promptly document monitoring activities and submit/approve visit reports

T Rowe Price

Bio Tech Associate

Baltimore, MD · Hybrid

... visiting companies in order to gain a deep understanding companies within the sector. This due ... At least 1-3 years of relevant work experience either investing in or researching biotech. FINRA ...

Carmax

Reconditioning Associate

Elkridge, MD · On-site

$22.20 - $30.96/hr

High school diploma or equivalent work experience preferred. * Ability to read, interpret, and ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Baltimore, MD · On-site

$18.20 - $29.30/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Parkville, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Inventory Associate

Columbia, MD · On-site

$18.20 - $29.30/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Inventory Associate

Halethorpe, MD · On-site

$18.20 - $29.30/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Inventory Associate

Halethorpe, MD · On-site

$18.20 - $29.30/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Perry Hall, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Parkville, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Inventory Associate

Laurel, MD · On-site

$18.20 - $29.30/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

White Marsh, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Rosedale, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

Carmax

Supply Associate

Cockeysville, MD · On-site

$16.80 - $33.90/hr

You'll gain hands-on experience, learn our business from the ground up, and develop skills that set ... For more details about benefits, please visit our CarMax Benefits website. Upon an applicant ...

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Visitor Experience Associate information

See Rosedale, MD salary details

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$41

How much do visitor experience associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for visitor experience associate in Rosedale, MD is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.81 per hour, depending on experience, location, and employer.

What is a visitor experience associate?

Visitor Experience Associates are professionals who work in museums, galleries, cultural institutions, or attractions to ensure guests have a positive and engaging experience. They greet visitors, provide information about exhibits or events, answer questions, and may assist with ticketing or guided tours. Their role is crucial in creating a welcoming atmosphere and helping guests navigate the venue effectively. They may also handle visitor feedback and help resolve any issues that arise during a visit.

What are some common challenges visitor experience associates face when interacting with guests, and how can they handle them effectively?

Visitor Experience Associates often encounter challenges such as managing high visitor volumes during peak times, addressing diverse guest needs, and handling unexpected situations like complaints or lost items. To excel, associates should maintain a calm and friendly demeanor, use active listening skills, and be knowledgeable about the facility's layout and policies. Proactively anticipating visitor questions and collaborating closely with security and other staff members helps ensure a smooth and positive experience for every guest.

What are the key skills and qualifications needed to thrive as a visitor experience associate, and why are they important?

To thrive as a Visitor Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale systems, ticketing software, and basic computer applications is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor are standout soft skills in this role. These skills are essential for ensuring positive guest interactions, smooth daily operations, and high levels of visitor satisfaction.

What is the difference between Visitor Experience Associate vs Guest Services Representative?

AspectVisitor Experience AssociateGuest Services Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentMuseums, cultural sites, attractionsHotels, resorts, entertainment venues
Employer & IndustryEducational, cultural, or entertainment sectorsHospitality, travel, entertainment industries
Common Search & ComparisonVisitor engagement, experience rolesGuest services, customer support

The Visitor Experience Associate and Guest Services Representative roles share similar credentials and work environments focused on customer interaction. However, Visitor Experience Associates typically work in cultural or educational settings, focusing on enhancing visitor engagement, while Guest Services Representatives are more common in hospitality settings, emphasizing guest satisfaction and service. Both roles require strong communication skills and a customer-oriented approach, but their specific environments and responsibilities differ based on industry context.

What cities near Rosedale, MD are hiring for Visitor Experience Associate jobs?

Cities near Rosedale, MD with the most Visitor Experience Associate job openings:

Visitor Experience Associate jobs near you
Infographic showing various Visitor Experience Associate job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,164 per year, or $20.3 per hour.

Full Time Store Manager - Towson Town Center

Build-A-Bear Workshop

Towson, MD • On-site

$22 - $25/hr

Full-time

Posted 19 days ago

Build-A-Bear Workshop rating

5.1

Company rating: 5.1 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

585th of 734 rated retailers

Job description

As a Chief Workshop Manager (CWM) at Build-A-Bear, you will be responsible for the overall success of the workshop, ensuring an exceptional Guest experience, a high-performing and engaged team, achievement of financial goals, and consistent adherence to all company policies, procedures, and brand standards.
Responsibilities:
  • Drive sales and team performance by coaching AWMs, SLs, and Bear Builders, ensuring a Guest experience that reflects the Experience First culture, and managing payroll, forecasting, and scheduling based on business trends to achieve or surpass targets.
  • Create weekly schedules and determine associates' daily assignments with the assistance of the Assistant Workshop Manager (AWM); direct their work, including managing break schedules, completing assigned tasks and daily priorities, and serving as a role model leader.
  • Make hiring and promotion decisions, taking into consideration feedback and recommendations from the AWM regarding applicant selection and staff advancement.
  • Lead and inspire your team during scheduled shifts, enforcing and adhering to Build-A-Bear Workshop policies, procedures, and standards. Identify and communicate any possible violations to the District Manager and/or Territory Manager immediately, for escalation to HR. Take appropriate disciplinary actions in coordination with DM and HR as required by policy, and deliver corrective actions to team members, with the assistance of the AWM, when violations occur. This includes store security and cash management, product confidentiality, safety, attendance, business conduct, and all other policies as communicated in the associate handbook.
  • Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment.
  • Exercise common sense and independent judgment in responding to and leading the team to maintain operational efficiencies and adherence to store safety policies and procedures and in resolving Guest issues.
  • Oversee inventory management processes, including receiving, stocking, and inventory counts.
  • Build and develop a high-performing team in partnership with the AWM that consistently delivers an exceptional Guest experience.

Required Qualifications:
  • Minimum 2 years of management experience with a proven, successful history in a customer-centric business
  • High school diploma or GED required
  • Experience using common store technology solutions (POS, scheduling, HRIS, time and attendance)

Preferred Qualifications:
  • 2-4 years of store management experience
  • Associate's degree or higher in business, management, or a related field
  • Proficiency in the use of common store technology solutions (POS, scheduling, HRIS, time and attendance)

Behavioral Traits for Success:
  • Ambitious, success-oriented, and motivated by achieving goals.
  • Thrives in a high-engagement, Guest-focused environment.
  • Balances creativity, fun, and operational discipline.
  • Exercises sound judgment in ambiguous situations and independent decision-
  • Demonstrates initiative, resilience, and adaptability.
  • Leads with confidence, positivity, and an energizing presence.
  • Maintains composure and clarity under pressure.
  • Unites teams around shared goals and a joyful Guest experience.

Working Environment:
  • Ability to work a typical retail schedule including days, evenings, weekends, and holidays.
  • Ability to sit, stand, move, and lead an active retail environment for at least eight hours a day.
  • Work environments include indoor/outdoor malls, strip centers, and other retail locations.
  • Ability to lift > 25 pounds.

Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
  • Leadership effectiveness, decision-making, and independent judgment
  • Sales performance and profitability
  • Delivery of an Experience First culture for Guests and associates
  • Talent management, including hiring, development, and retention
  • Compliance with company policies and procedures
  • Operational excellence and adherence to brand standards
  • Payroll management and scheduling effectiveness
  • Team engagement, collaboration, and communication
  • Stakeholder feedback, including District Manager and corporate partners

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may be deemed appropriate.
Benefits:
Build-A-Bear Workshop® is committed to being a fun place to work and visit! We care about the health and well-being and long-term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees.
Associates also have the ability to earn a monthly bonus based off their stores sales results vs. plans.
Pay range: $22.00-25.00/Hour.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Build-A-Bear Workshop

Sourced by ZipRecruiter

Build-A-Bear Workshop is an iconic retail company based in Saint Louis, MO, US, operating in the specialty retail and personal services industry. Known for its unique and innovative business model, the company sells teddy bears and other stuffed animals that customers can customize with a range of clothes, accessories and sounds. Established in 1997, it all started with a child's desire to make her own stuffed toy. The fundamental mission of Build-A-Bear is to add a little more heart to life by inspiring kids of all ages to follow their dreams. The company has gained recognition for its achievements, including being named to the FORTUNE 100 Best Companies to Work For® list for multiple years.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1997

Social media

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