ZipRecruiter

Log In

2

Visa Customer Service Remote Jobs in Normal, IL (NOW HIRING)

HMG Careers

Remote Sales and Service Advisor

Hudson, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Wapella, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Strawn, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Carlock, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lincoln, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Tremont, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Washington, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Arrowsmith, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Secor, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Anchor, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gridley, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Heyworth, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Danvers, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsVisa Customer Service JobsVisa Customer Service Remote JobsVisa Customer Service Remote Jobs in Normal, IL

Visa Customer Service Remote information

See Normal, IL salary details

$9

$18

$26

How much do visa customer service remote jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for visa customer service remote in Normal, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a Visa Customer Service Remote job?

Visa Customer Service Remote jobs involve assisting Visa cardholders and clients with their inquiries, issues, and requests via phone, email, or chat from a remote location. Representatives typically help customers with account questions, transaction disputes, lost or stolen cards, and general support. These roles require strong communication skills, problem-solving abilities, and the ability to work effectively from home using computer systems and secure protocols. Training and technical support are usually provided by the employer to ensure staff can deliver high-quality service remotely.

What are the key skills and qualifications needed to thrive as a Visa Customer Service Remote representative?

To thrive as a Visa Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure payment processing systems, and basic computer proficiency is often required. Patience, active listening, and professionalism are essential soft skills for delivering excellent service and handling sensitive customer concerns. These capabilities ensure customer satisfaction, efficient issue resolution, and the protection of confidential information in a remote environment.

What are some common challenges faced by Visa Customer Service Remote representatives, and how can they be managed?

Visa Customer Service Remote representatives often encounter challenges such as handling high call volumes, navigating complex customer inquiries, and managing communication across digital platforms. To manage these effectively, it's important to develop strong multitasking skills, become familiar with Visa's systems and protocols, and maintain a calm, empathetic approach when resolving customer issues. Regular team meetings and access to internal knowledge bases can also provide valuable support and help representatives stay updated on the latest procedures and solutions.

What is the difference between Visa Customer Service Remote vs Visa Customer Support Specialist?

AspectVisa Customer Service RemoteVisa Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote, home-based or call center
Industry UsageCommonly used in financial and travel sectorsCommonly used in financial and travel sectors
Job FocusHandling customer inquiries, resolving issues, providing informationHandling customer inquiries, resolving issues, providing information

Visa Customer Service Remote and Visa Customer Support Specialist roles share similar credentials and work environments, both focusing on assisting customers remotely in the financial and travel industries. The main difference lies in job titles used by employers, but their responsibilities and requirements are largely aligned.

Does Visa provide work from home?

Visa offers remote work opportunities for certain roles, including customer service positions, which often require strong communication skills and familiarity with digital tools. The availability of remote work depends on the specific job and company policies, and some roles may require occasional in-office presence or specific certifications.

What are popular job titles related to Visa Customer Service Remote jobs in Normal, IL?

For Visa Customer Service Remote jobs in Normal, IL, the most frequently searched job titles are:

What job categories do people searching Visa Customer Service Remote jobs in Normal, IL look for?

The top searched job categories for Visa Customer Service Remote jobs in Normal, IL are:

What cities near Normal, IL are hiring for Visa Customer Service Remote jobs?

Cities near Normal, IL with the most Visa Customer Service Remote job openings:

Visa Customer Service Remote jobs near you
Infographic showing various Visa Customer Service Remote job openings in Normal, IL as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, 51% Part Time, and 5% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $38,224 per year, or $18.4 per hour.

Customer Service Professional (Remote)

Lyfserv Communications Ltd. Co.

Texas, IL • Remote

$12.75 - $16/hr

Full-time

Re-posted 20 days ago

Job description

Job role:  

If you like helping customers solve issues, then we encourage you to apply with us for one of our physical locations or virtually from your own home. You will be assisting customers with issues on a product or service they may have, as well as assisting them with bookings & guiding them on how to's. 


Responsibilities:

  • Provide customer service, assist with customer issues.
  • Receive and respond to calls in a timely manner
  • Make notations on customer accounts

Requirements:

  • No Experience is required but preferred



We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: FULL_TIME

Apply