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Virtual Jobs in Rochester, NY (NOW HIRING)

Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer Relationship Management - Preferred * Salesforce - Preferred * Sales Management - Preferred * Marketing ...

Virtual Sales - Preferred * Paychex - Preferred * Sales Prospecting - Preferred * Customer Relationship Management - Preferred * Salesforce - Preferred * Sales Management - Preferred * Marketing ...

Coordinate virtual and in-person meetings or events Operations & Task Management * Support day-to-day business operations * Conduct research and compile information as needed * Identify opportunities ...

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Virtual information

See Rochester, NY salary details

$11

$24

$33

How much do virtual jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for virtual in Rochester, NY is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.

What is a virtual job?

A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?

Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.

What is the difference between Virtual vs Remote Customer Service Representative?

AspectVirtual Customer Service RepresentativeRemote Customer Service Representative
Work EnvironmentHome office or remote location, often with flexible hoursHome-based or remote setting, typically within a company's designated remote team
CredentialsCustomer service experience, communication skills, sometimes specific industry certificationsSimilar credentials as Virtual, including communication skills and customer service experience
Employer & Industry UsageUsed across various industries like retail, tech, healthcare; common in online companiesCommon in customer support roles across industries, often interchangeable with Virtual

Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.

What are popular job titles related to Virtual jobs in Rochester, NY? For Virtual jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Virtual jobs? Cities near Rochester, NY with the most Virtual job openings:
Infographic showing various Virtual job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $50,072 per year, or $24.1 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Rochester, NY • Remote

$14.75 - $18.75/hr

Full-time

Posted 9 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks