Virtual Tech Assistant Jobs in Ohio (NOW HIRING)

Job Description:

The Food Machines and Global Weigh & Wrap Divisions are seeking a hands-on IT Manager. The selected candidate will lead the development, implementation, and maintenance of all information systems across the division, including support for global engineering IT systems. They will oversee daily IT operations such as help desk and technical support for the Food Machines and Global Weigh and Wrap business systems, manage complex and integrated platforms (servers, desktops, laptops, mobile devices), and develop information security policies. This role also includes preparing and reviewing IT budgets and business plans and conducting training as needed. Strong problem-solving skills are essential to diagnose and resolve technical issues effectively. The ideal candidate will have strong experience working with business leaders and business functions and can demonstrate a strong track record of success, understand the needs of the business and deliver technology solutions that meet those needs. This is a full-time and on-site role located in our Troy, Ohio Technology Center.

What You Will Do

• Oversee the implementation, management, and operation of the division’s information and functional systems, including software applications, servers, networks, printers, firewalls, endpoint protection, VoIP phone systems, and end-user computers/mobile devices
• Assure systems meet all security & compliance audit requirements for risk management, data integrity, and compliance
• Implement documented practices that support organizational growth and business continuity
• Lead and assist with IT staff to coordinate support and services across two business locations
• Collaborate with the Segment IT Director to understand, leverage, and effectively roll out ITW Corporate systems, programs, and services
• Manage the negotiation, administration, and oversight of vendor, outsourcer, and consultant contracts, as well as service agreements and the IT budget for the organization
• Work with stakeholders to define business and systems requirements for new technology.
• Demonstrated experience leading or managing IT projects from beginning to successful completion including developing the business case, obtaining business approval, and managing the project budget is required

What We Are Looking For

• A bachelor’s degree in information systems or computer science
• 10+ years of experience working in the Information Systems field, including 5 years as a manager with direct reports
• Strong knowledge of infrastructure and networking technologies, including experience with firewalls and Active Directory administration
• Knowledge of Azure virtual machines and management
• In-depth understanding of cybersecurity best practices, including threat prevention, incident response, and security compliance
• Experience managing and supporting enterprise ERP systems (Epicor)
• Proven ability to develop and maintain disaster recovery and business continuity plans, ensuring system availability and data integrity in case of outages or emergencies
• Strong communication, leadership and team building skills
• Results oriented mindset with an expectation of continuous improvement of team members and self
• Off – hours work may be required in some instances. Travel to other division locations will be required as necessary.

Additional Information

• Office, Lab, and Manufacturing environments.
• PPE required: Steel toe shoes and eye protection are required in manufacturing and lab areas.
• While performing the duties of this job, the employee is regularly required to stand, bend, or stoop and use hands, arms and walk frequently. The employee must occasionally lift and/or move up to 50 pounds. 

Compensation Information:

Dependent on experience.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.