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Virtual Solutions Jobs in Jackson, MS (NOW HIRING)

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

Associate, Guest Solutions Join our winning team, 1915 South, as an Associate of Guest Solutions ... Provide virtual in-store support via tablet and Teams when stores have escalated guests on the ...

1915 South / Ashley

Associate of Guest Solutions

Flowood, MS · On-site

$12.50 - $15/hr

... and provide virtual in-store support via tablet and Teams. There are no separate queues or ... Solutions functions • Participate in team huddles, coaching sessions, and quality reviews • ...

footprint Solutions

Part Time Merchandiser

Flora, MS · On-site

$13/hr

Description Merchandiser (Part-Time) About Footprint Solutions For more than 20 years, Footprint ... No experience required-virtual training and ongoing support provided Where will you work? This ...

Footprint Solutions

Part Time Merchandiser

Canton, MS · On-site

$13/hr

Merchandiser (Part-Time) About Footprint Solutions For more than 20 years, Footprint Solutions has ... No experience required-virtual training and ongoing support provided Wherewill you work? This ...

Footprint Solutions

Part Time Merchandiser

Flora, MS

$13/hr

Merchandiser (Part-Time) About Footprint Solutions For more than 20 years, Footprint Solutions has ... No experience required-virtual training and ongoing support provided Wherewill you work? This ...

HMG Careers

Sales Coordinator Remote

Gluckstadt, MS · Remote

$69K/yr

You will work remotely, serving clients by providing guidance and protection solutions for ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales Representative

Florence, MS · Remote

$69K/yr

You will work remotely, serving clients by providing guidance and protection solutions for ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Remote Sales Representative

Benton, MS · Remote

$69K/yr

You will work remotely, serving clients by providing guidance and protection solutions for ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Sales Coordinator Remote

Puckett, MS · Remote

$69K/yr

You will work remotely, serving clients by providing guidance and protection solutions for ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Work From Home Sales Specialist

Terry, MS · Remote

$69K/yr

You will work remotely, serving clients by providing guidance and protection solutions for ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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Virtual Solutions information

See Jackson, MS salary details

$10

$21

$29

How much do virtual solutions jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual solutions in Jackson, MS is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.89 per hour, depending on experience, location, and employer.

What is the difference between Virtual Solutions vs Virtual Assistants?

AspectVirtual SolutionsVirtual Assistants
CredentialsVaries; often includes certifications in tech, project management, or specific softwareTypically requires administrative or customer service experience, sometimes certifications in office management
Work EnvironmentRemote, often project-based or consulting rolesRemote, providing administrative or support services to clients
Employer & Industry UsageUsed across multiple industries for tech, consulting, or specialized servicesCommonly employed in small businesses, startups, and corporate settings for administrative support

Virtual Solutions refers to a broad range of remote services, including consulting, tech support, and project management, often requiring specialized skills. Virtual Assistants focus specifically on administrative and support tasks. Both roles are remote but differ in scope and skill requirements, with Virtual Solutions offering more specialized services and Virtual Assistants providing general administrative support.

What are popular job titles related to Virtual Solutions jobs in Jackson, MS? For Virtual Solutions jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Virtual Solutions jobs in Jackson, MS look for? The top searched job categories for Virtual Solutions jobs in Jackson, MS are:
Virtual Solutions jobs near you
Infographic showing various Virtual Solutions job openings in Jackson, MS as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $44,224 per year, or $21.3 per hour.

Associate of Guest Solutions

1915 South / Ashley

Flowood, MS

$12.50 - $15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Associate, Guest Solutions

Join our winning team, 1915 South, as an Associate of Guest Solutions. 1915 South owns and operates 30 Ashley stores and 3 distribution centers across the southeast, including locations in Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our company is focused on employee growth and development, providing exceptional customer service and being passionate about what we do! If you want to take your career to a new level of professional success with the #1 Furniture Brand in the world, complete an application with us today!

Position Summary:

The Associate of Guest Solutions is the front line of the guest experience. This role is cross-trained on every Guest Solutions function and is expected to handle any guest interaction from first contact through final resolution. Associates take incoming calls, manage customer care issues, process service and warranty claims, coordinate delivery support, handle order management, schedule services, execute save strategies, and provide virtual in-store support via tablet and Teams. There are no separate queues or specialists - every Associate owns the full guest journey.

Job Duties:

       Handle all incoming guest calls and resolve issues at first contact whenever possible

       Process service and warranty claims from intake through resolution

       Coordinate delivery support including scheduling, tracking, and issue resolution

       Manage post-purchase order tasks: ticket splitting, payments, messaging, and status updates

       Execute save strategies when guests express intent to cancel or return, using authorized tools and offers

       Provide virtual in-store support via tablet and Teams when stores have escalated guests on the sales floor

       Follow up with guests proactively to ensure resolution and satisfaction

       Maintain accurate records in CRM and ticketing systems for every interaction

       Complete and maintain cross-training certifications across all Guest Solutions functions

       Participate in team huddles, coaching sessions, and quality reviews

       Support the store support Teams channel during assigned shifts

       Meet individual KPI targets for CSAT, first-call resolution, saves, and follow-up compliance.

Required Qualifications:

       Education: High School diploma or equivalent, required.

       Experience: 1+ year of customer service, call center, or guest-facing experience, required.

Physical and Work Environment Requirements:

       Physical Demands: Lifting (10lbs), Standing (25% of Time), Travel (0% of Time)

       Work Environment: Office Setting

       Schedule: Weekdays, Evenings, and Weekends.

Why 1915 South?

       Compensation: Competitive commission-based pay with performance bonuses

       Benefits: Comprehensive benefits package for you and your family, including medical, dental, vision, disability, and life insurance

       Paid Time Off: Paid vacation and sick leave

       Retirement: 401(k) retirement plan with company matching contributions

       Tuition Assistance: College tuition support through Thomas University

       Employee Discounts: Generous employee discounts on furniture

       Career Development: Long-term career advancement opportunities with a strong promote-from-within culture. Many of our leaders at 1915 South began their careers here- when you join us, you're not just taking a job, you're building a future!

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