Virtual Researcher Jobs in Virginia (NOW HIRING)

CORPAY Virtual Career Fair

Now Hiring: Payment Processor Positions

What We Need

Corpay is hosting an Invite Only Virtual Career Fair on July 7, and July 8, 2026 from 9 am EST to 3:00 pm EST. This exclusive Invite-Only Event is designed for high-performing professionals and qualified candidates seeking exciting new opportunities. This curated event will connect selected attendees with hiring leaders, recruiters, and industry professionals. These positions are located onsite at our Richmond, VA location. In this role, you will provide excellent customer experience, handle payment processing tasks, including inbound and outbound calls, and contact vendors via phone or email to complete payments. We are looking for enthusiastic individuals who possess strong high volume customer service, client support, retention, and administrative skills with a collaborative spirit to represent their respective organizations effectively.

What to Expect:

• Direct access to hiring managers
• Career advancement opportunities
• Virtual interviews and meaningful conversations
• Insight into current and upcoming roles

Event Qualifications & Details:

• Attendance is limited and based on qualifications and experience.
• To be considered for an invitation, please submit your resume/application.
• Selected candidates will receive event details and confirmation via email.

Payment Processor. In this role, you will handle payment processing tasks, including outbound and inbound calls, and support the onboarding of new hires. You will report directly to the Operations Manager and regularly collaborate with the Payment Processor team, Support, and Client Success.

Compensation: An estimate of the minimum and maximum hourly range is $16.25 - $17.00 an hour + quarterly incentives up to $725 per quarter. 

Role Responsibilities

The responsibilities of the role will include:

• Making outbound calls to process payments using BizPay or Pega
• Handling inbound calls after the initial training period
• Contacting vendors via phone or email to complete payments
• Using critical thinking to resolve incomplete client information
• Participating in daily team standups and contributing to team chat discussions
• Collaborating with PP2s and support teams for escalations
• Supporting new hire training through side-by-sides and mentoring

 Qualifications & Skills 

• High school diploma: some college preferred
• 2+ years of customer service and client support experience
• Reliable, adaptable, and quick to learn new systems and products
• Skilled in issue resolution, account management, and proactive problem-solving
• Strong customer care with empathy and focus on client satisfaction
• Proficient with basic computer applications

Payment Processor II. This position falls under our Corporate Payments line of business and is located in Richmond, VA. In this role, you will manage payments that require follow-up, ensuring timely and accurate resolution. You will also handle escalated or complex payment issues, provide feedback for process improvements, and assist in training new members of the Payments team. You will report directly to the Operations Manager and regularly collaborate with Operations teams, including Enrollment, Client Success, and Payment Processing.

Compensation: An estimate of the minimum and maximum hourly range is $18.00 - $18.50 + monthly incentives up to $725 per month. 

Role Responsibilities

The responsibilities of the role will include:

The responsibilities of the role will include:

• Contacting vendors by phone and email to resolve outstanding payments not completed on the first attempt
• Managing escalated payment issues such as misapplied payments or difficult-to-complete transactions
• Communicating with clients as needed to resolve unsettled payments
• Using sound judgment to determine when to cancel, reissue, or refund a payment
• Reconciling payments prior to reissuing or refunding
• Collaborating across Operations teams to improve workflow and communication
• Identifying payment processing trends to mitigate risk, improve efficiency, and provide recommendations to management
• Answering inbound calls in the Payments queue
• Supporting “first-touch” payment processing when needed
• Conducting side-by-side training sessions with new hires
• Participating in special projects such as vendor research, payment instruction creation, or proactive enrollment efforts

Qualifications & Skills

• Minimum of 2+ years of successful experience in payment processing
• Strong time management skills
• Excellent communication and collaboration abilities
• Proven ability to manage multiple priorities effectively
• Proficiency in Microsoft Excel

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly range for this position is $18.00 - $18.50, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.