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Why Join Crawford & Company?

Excellent Crawford Benefits That Empower Financial, Physical, And Mental Wellness

Generous Employee Referral Bonus Program

Access To Multiple Employee Discounts
Role Overview:
Under light supervision, handles all types of the most serious structural losses, resolves highly complex claims by investigating losses, interpreting coverages, negotiating settlements, presenting evidence in legal proceedings, while maintaining adequate production levels. 

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer  a comprehensive Total Rewards package to  our employees  to assist with their financial, health/wellness, continuing education/training and other needs:

• Competitive base pay

- The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate's previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours. 

• Bonus/Incentive Pay and other Performance-Based Rewards, if applicable.
• We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:

- Medical, Dental and Vision Plans
- Prescription Drugs
- HSA, HRA, and FSA Accounts
- Paid Holidays, Vacation and Sick Leave
- 401(k) Retirement Plan
- Tuition Assistance
- Paid Parental Leave
- Supplemental Health Benefits
Other Benefits currently available at no cost include: - Enhanced Mental Health Support
- Virtual Physical Therapy
- Caregiving Services
- Life Assistance Program

*The above information highlights some of the benefits currently available to eligible full-time employees.

• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

• College degree or an equivalent combination of education and experience.
• Minimum 2 years claims handling experience, and completion of continuing education requirements.
• Strong verbal and written communication skills.
• Good attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task
• Excellent interpersonal skills.
• Solid time management skills and organizational ability.
• Ability to deal effectively with challenging situations and people.
• Must be licensed as required by state and local jurisdictions.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

#LI-EM #LI-REMOTE

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, requesting and obtaining official reports, by requesting and obtaining physical damage inspection reports, and by comparing claim information with evidence..
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining client's coverages, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Maintains professional and technical knowledge through continuing education.
• May assist and mentor junior adjusters with claims handling.
• Product supervision focuses primarily on product being presented to the client.
• Unlimited authority to review and approve on reports and settlements for losses.
• Upholds the Crawford Code of Business Conduct at all times.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
• Participates in special projects or performs duties in other areas as requested.