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Summary of Position

The Data Engineer is responsible for designing, building, and maintaining reliable, scalable data pipelines and data infrastructure that support analytics, reporting, operational decisionmaking, and AIenabled initiatives across Teladoc Health Canada.

This role focuses on enabling data integration and migration efforts, ensuring data from multiple source systems-both structured and unstructured-is consistently ingested, transformed, validated, and made analyticsand AIready. The Data Engineer works closely with analytics, operations, IT, data governance, and AI & Automation stakeholders to move data initiatives from design through production, while maintaining data quality, documentation, and alignment with enterprise standards.

Essential Duties and Responsibilities

• Design, build, and maintain batch, incremental, and filebased data pipelines to support analytics, reporting, and operational use cases.

• Support data migration initiatives, including the movement of data from legacy systems to modern platforms, ensuring continuity, accuracy, and reconciliation.

• Work with enterprise data integration tools such as Talend, including maintaining existing Talend jobs and supporting the migrationor reimplementationof Talend pipelines into other platforms where required.

• Establish and maintain a robust data engineering environment (e.g., dev/test/prod separation, access controls, naming standards, source control, deployment processes, and monitoring) that enables reliable delivery and safe change management.

• Support ingestion, storage, and management of unstructured and semistructured datasets (e.g., documents, PDFs, text extracts, files, metadata) alongside traditional relational data.

• Support and optimize data modelsin Power BI dashboards and Ai-enabled analytics.

• Prepare and curate analyticsand AIready datasets, including clean, welldefined tables and reference data used in automation and AIenabled solutions.

• Collaborate closely with AI & Automation Specialists to ensure data requirements for AI initiatives are well understood, properly sourced, validated, and productionready.

• Translate business and reporting requirements into scalable data models, transformations, and pipeline designs.

• Develop and maintain trusted datasets that support dashboards, scorecards, client reporting, and downstream analytics.

• Implement data quality checks, validation logic, reconciliation processes, and monitoring toensure datareliability and consistency.

• Troubleshoot and resolve data issues across ingestion, transformation, and consumption layers, identifying root causes and remediation actions.

• Develop and maintain clear documentation, including sourcetotarget mappings, data definitions, data lineage, and known limitations.

• Work in partnership with analytics, IT, data governance, and security stakeholders to ensure data solutions comply with privacy, security, and regulatory expectations.

• Contributeto the prioritization, planning, and delivery of multiple data engineering, migration, and enablement initiatives in parallel.

Supervisory Responsibilities

No

QualificationsExpectedfor Position

• Bachelor's Degree in Computer Science, Information Technology, Data Analytics or related field

• 4+ year experience working in data engineering, analytics engineering, business intelligence, or data platform roles.

• 4+yearsExperiencewith data integration and ETL/ELT tools (e.g., Talend, Azure Data Factory, or similar enterprise platforms).

• Experience with Microsoft Power Automate (or similar workflow automation tools) to orchestrateprocess automation, notifications, and data movement/integration.

• Proficiency with Python (or similar scripting languages) for data transformations, automation, API integrations, and lightweight tooling.

• Understanding ofdata orchestration and scheduling patterns, including dependency management,retries, and operational runbooks for production pipelines.

• Experience implementing data quality and observability practices (e.g., validation rules, monitoring/alerting, SLAs) to ensure reliable and trusted datasets.

• Working knowledge of secure data handling and privacy-by-design principles (e.g., least-privilege access, encryption, PHI/PII considerations) when building and operating data pipelines.

• Strong SQL experience for data transformation, validation, reconciliation, and performance tuning.

• Experience with Power BI (data modeling, DAX fundamentals, and performance considerations) to support scalable dashboards and self-serve analytics.

• Experience working with both structured and unstructured datasets, including filebased or documentoriented data sources.

• Familiarity with relational and cloudbased data platforms used for analytics and reporting.

• Experience supporting data migrations, legacy system consolidation, or platform modernization initiatives.

• Understanding of data quality, documentation practices, and foundational data governance principles.

• Strong analytical and problemsolving skills, particularly in diagnosing data quality issues and pipeline failures.

• Ability to collaborate effectively with both technical and nontechnical stakeholders, including analytics and AI delivery teams.

• Strong written and verbal communication skills, with the ability to clearly document data flows, dependencies, and assumptions.

Office RemoteHybrid (Office & Remote)

Travel: 10&

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview ofthe natureand level of work performed by employees with this job designation. Itis not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.