Virtual Patient Advocate Jobs in Rochester, MN (NOW HIRING)

Under direct supervision of the Health Center Manager, the Registered Nurse performs routine health center duties associated with a reproductive and sexual health program within the scope of RN licensure. Registered Nurses are responsible for providing the highest level of customer service and patient care as well as supporting the operations of the health center. Some of the responsibilities include conducting patient history review, performing & processing labs, providing contraceptive supplies, and unbiased education. They will also help with inventory and assist our Clinicians when needed. Provides excellent customer service. Performs related work as directed. Registered Nurses are advocates in implementing our mission of "Advancing and protecting sexual and reproductive healthcare for all." They may perform other related duties to support health center operations as assigned.

We offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance with equity-based premium tiers
• Free, virtual primary care for all employees enrolled in a medical plan: NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations). Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more!
• HealthiestYou – Virtual Care for employees outside of NICE Healthcare's network.
• Proximal Health – Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
• Employee Assistance Program
• Continued Education Reimbursement: up to $1000 per year & 2 paid CEU days.
• Flex Spending Account
• Life Insurance
• Eligibility for Federal Student Loan Forgiveness
• Paid time off: PTO starting at.05769 accrual rate per hour worked.
• 8 hours volunteer paid time off annually.
• 8 paid federal holidays & 2 paid floating holidays.
• Retirement: 403(b) with employer match, 50% for the first 6% deferred
• 8 weeks Paid Parental Leave
• Pet Insurance
• Bereavement Leave
• Earned Extended Leave
• Free subscription to Headspace App
• Time off to vote.
• Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.

We also offer:

• Start date flexibility.
• Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
• Shift differentials: $1.50/hour (weekend), $3.00/hour (evening), $4.00/hour (float/travel), $2.00/hour (Bilingual), and $3.00/hour (ultrasound)
• Travel reimbursement.
• Schedules created & sent out 6 weeks in advance.
• Option of picking up additional shifts, including at other locations other than your "home" clinic.

Minimum Qualifications:

• Active RN license in Minnesota
• Current BLS (Basic Life Support) Certificate for healthcare providers

Your Day-to-Day Responsibilities:

• Interview and screen patients, conduct patient history review, document in electronic medical record, prepare patients for examinations/procedures. Assess, address or triage patient complaints. Monitor patient vital signs.
• Perform routine laboratory tests including venipuncture. Communicate lab test results. Assure appropriate follow-up of lab reports. Process receipt of incoming lab results.
• Provide factual patient education. Provide additional education in consultation with clinician or physician assessment. Including explanations of all FDA approved birth control methods. Provide unbiased specific instruction on the client's selected birth control method.
• Inform patients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide supporting materials and/or education for service based on the patients' needs.
• Provide factual, unbiased information to clients seeking abortion.
• Describe the difference between medication and surgical abortion.
• Refer patients per protocol, perform follow-up functions, and assure complete documentation of care plan.
• Follow all federal, state, and local laws regarding mandated reporting, abortion services, healthcare services, and HIPAA.
• Provide contraceptive supplies, medications including injectables, perform venipuncture, and manage patients with medical emergencies per PPNCS protocols Assure inventory control of clinic and contraceptive supplies including ordering, stocking, and tracking as assigned.
• Communicate PPNCS protocols, policy and procedures to clinicians and staff as appropriate. Assure clinic manuals are up to date (e.g., clinic, lab, safety, MS&G).
• Maintain a working knowledge of Planned Parenthood policies and procedures and apply these to patient and clinic services.
• Supervise nursing functions as delegated by the Health Center Manager or clinician/physician.
• All health center staff are expected to participate in the onboarding of new employees and supporting the cross-training of established employees.
• Follow all state laws regarding mandatory reporting.
• Collaborate with and provide coverage as needed at health centers in assigned neighborhoods.

Immunization Requirements:

• Hepatitis B vaccination records and titers
• Measles, Mumps and Rubella (MMR) vaccination records or proof of immunization
• Chicken Pox vaccination records or proof of immunization
• Tetanus shot documentation
• Tuberculosis PPD Skin Test that is no older than 12 months

About Us:

At PPNCS, we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That's why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.

When you work for Planned Parenthood, you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.

Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.

*Any job offer will be contingent upon the results of a background investigation.

This position is included in the SEIU bargaining unit, and depending on state law, requires union dues be deducted from employee paychecks in an amount up to 2.25% of gross pay.