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Virtual Patient Advocate Jobs in Rio Rancho, NM (NOW HIRING)

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM · On-site

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM · On-site

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM · On-site

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM

$43 - $45.50/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM · On-site

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

Rio Rancho Dental Arts

Dental Hygienist

Rio Rancho, NM

$36 - $47.25/hr

... patient advocate. You'll be an integral member of the patient care team, giving your patients the ... Availability to attend virtual training sessions (or in-person) periodically throughout the year

All JobsPatient Advocate JobsVirtual Patient Advocate JobsVirtual Patient Advocate Jobs in Rio Rancho, NM

Virtual Patient Advocate information

See Rio Rancho, NM salary details

$13

$19

$29

How much do virtual patient advocate jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for virtual patient advocate in Rio Rancho, NM is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.82 per hour, depending on experience, location, and employer.

How does a Virtual Patient Advocate typically collaborate with healthcare providers and patients in a remote environment?

As a Virtual Patient Advocate, you work closely with both patients and healthcare providers through digital channels such as phone, email, and secure messaging platforms. You’ll help patients navigate the healthcare system, clarify medical information, and facilitate communication between patients and providers to ensure care plans are understood and followed. Regular virtual meetings and documentation ensure everyone stays informed, and your advocacy helps address patient concerns promptly. This role requires strong communication skills and adaptability to technology-driven processes, as you often serve as the bridge between patients and the clinical team.

What is the difference between Virtual Patient Advocate vs Patient Coordinator?

AspectVirtual Patient AdvocatePatient Coordinator
CredentialsHealthcare certifications, patient advocacy trainingMedical office or healthcare certifications, administrative training
Work EnvironmentRemote, telehealth platformsMedical offices, hospitals, clinics
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, healthcare organizations
Search & Comparison IntentPatient support, advocacy roles, telehealth jobsPatient management, healthcare administration

The Virtual Patient Advocate primarily focuses on supporting patients remotely through advocacy, education, and communication, often requiring healthcare-related certifications. In contrast, a Patient Coordinator manages patient scheduling and administrative tasks within healthcare facilities. While both roles involve patient interaction, the Virtual Patient Advocate emphasizes remote support and advocacy, whereas the Patient Coordinator handles in-person or administrative coordination.

What are the key skills and qualifications needed to thrive as a Virtual Patient Advocate, and why are they important?

To thrive as a Virtual Patient Advocate, you need a solid understanding of healthcare systems, patient rights, and medical terminology, often supported by a healthcare-related degree or certification in patient advocacy. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication tools is typically required. Outstanding interpersonal skills, empathy, and the ability to communicate clearly help build trust and effectively support patients remotely. These skills are crucial for ensuring patients receive proper guidance, advocacy, and support throughout their healthcare journey, even in virtual environments.

What is a Virtual Patient Advocate?

A Virtual Patient Advocate is a professional who assists patients remotely by helping them navigate the healthcare system, understand their medical information, and access necessary resources. They often provide support with scheduling appointments, understanding insurance coverage, obtaining medical records, and ensuring patients' concerns are addressed by healthcare providers. By working virtually, they offer convenient access to support and guidance regardless of the patient's location. Virtual Patient Advocates aim to empower patients to make informed decisions about their health and improve their overall healthcare experience.
What are popular job titles related to Virtual Patient Advocate jobs in Rio Rancho, NM? For Virtual Patient Advocate jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Virtual Patient Advocate jobs in Rio Rancho, NM look for? The top searched job categories for Virtual Patient Advocate jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Virtual Patient Advocate jobs? Cities near Rio Rancho, NM with the most Virtual Patient Advocate job openings:
Virtual Patient Advocate jobs near you
Kidney Care Specialist

Kidney Care Specialist

Fresenius Medical Care

Albuquerque, NM • On-site

$17 - $30/hr

Full-time

Posted 18 days ago

Fresenius Medical Care rating

6.7

Company rating: 6.7 out of 10

Based on 1,284 frontline employees who took The Breakroom Quiz

522nd of 877 rated healthcare providers

Job description

Help patients navigate chronic kidney disease before dialysis through education, care coordination, and ongoing support. This field-based role partners closely with nephrology providers to improve patient outcomes, address care gaps, and connect patients with the resources they need to make informed treatment decisions. Ideal for professionals passionate about patient advocacy, relationship building, and making a meaningful impact in kidney care.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $17-30
PURPOSE AND SCOPE:
The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum. Deployment may vary by market need and may include field-based, virtual, or hybrid responsibilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Provide virtual care navigation to CKD and ESRD patients regarding kidney disease progression, treatment options (including home modalities and transplantation), and self-management strategies using approved digital platforms.
  • Conduct scheduled and on-demand virtual or in-person patient interactions (video, phone, and electronic communication) to assess patient needs, readiness, barriers, and preferences.
  • Collaborate with nephrologists, advanced practice providers, care teams, and internal partners to support coordinated patient care and appropriate referrals.
  • Build and maintain strong working relationships with nephrologists, advanced practice providers, clinical managers, care coordinators, and practice staff to support aligned Kidney Care Advocate and value-based care objectives.
  • Partner with internal stakeholders (KCA leadership, Value Based Care Health teams, operations, clinical, and market development) to ensure consistent messaging, coordinated workflows, and patient follow-through.
  • Serve as a trusted resource to referring practices by providing timely communication, education updates, and patient status as appropriate
  • Document patient interactions, education provided, and outcomes accurately and timely in designated systems (e.g., Salesforce, EMR, or other approved platforms).
  • Support referral workflows by ensuring patients are appropriately educated, tracked, and followed through the kidney care continuum.
  • Utilize virtual tools, dashboards, and reports to track patient engagement, outcomes, and program performance, escalating concerns as appropriate.
  • Participate in the development, evaluation, and continuous improvement of virtual education materials, documentation, and on-demand content.
  • Maintain up-to-date knowledge of kidney disease, treatment modalities, and Fresenius Kidney Care programs to ensure consistent, compliant education.
  • Identify patient barriers to care (social, logistical, educational) and connect patients with appropriate internal or external resources.
  • Support quality, safety, and compliance initiatives by adhering to all regulatory, privacy, and documentation standards.
  • Participate in team meetings, training sessions, and performance reviews as required.
  • Support patients longitudinally, reinforcing education, and navigating next steps in collaboration with the care team.
  • Perform other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:
  • Role may be field-based, virtual, or hybrid depending on market needs.
  • Field-based roles may require extensive local or regional travel.
  • Valid driver's license with reliable transportation and the ability to travel extensively within the assigned market.
  • Travel to regional business units, corporate meetings, and on-site training will be required.
  • Extensive regional travel to physician groups, healthcare locations, and associate home base.
  • Must be willing to work occasionally in the evening and weekends, as needed.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Prolonged periods of sitting and computer use.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SUPERVISION:
  • No direct supervisory responsibilities.
  • Works under the guidance of Kidney Care leadership and in close collaboration with clinical and operational teams.

EDUCATION AND REQUIRED CREDENTIALS:
  • High School diploma or G.E.D. required; 3-5 years clinical background preferred
  • Relevant licensure or certification preferred, as applicable.

EXPERIENCE AND SKILLS:
  • Minimum 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields.
  • Experience working with CKD, ESRD, dialysis, or chronic disease populations preferred.
  • Prior experience delivering virtual or telephonic patient education is strongly preferred.
  • Strong communication skills with the ability to explain complex clinical concepts in a clear, patient-friendly manner.
  • Demonstrated ability to engage patients remotely and build trust in a virtual environment.
  • Strong organizational and time-management skills with the ability to manage a virtual caseload.
  • Proficiency in Microsoft Office applications and experience with CRM systems (e.g., Salesforce) and/or EMRs.
  • Excellent verbal and written communication and presentation skills.
  • Comfort with digital platforms, virtual meeting tools, and data-driven workflows.
  • Valid driver's license with reliable transportation and the ability to travel within the assigned market.
  • Ability to work autonomously but collaboratively on a team
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

What Fresenius Medical Care employees say

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About Fresenius Medical Care

Sourced by ZipRecruiter

We are a Team of more than 70,000 with one guiding Principle Patients First. This promise starts with providing the most comprehensive care for people living with Chronic Kidney Disease and extends to Innovative Solutions that are redefining Healthcare and setting the industry standard. From evolving home Dialysis and Patient education programs to improving patient care to providing World Class Research and Data driven insights. Our vertically integrated network tirelessly seeks new ways to improve the quality of our Patients' lives. We believe each of us can make an impact and together we can change an industry. Our Mission is to Provide Superior care that improves the quality of life of every patient, every day, setting the standard by which others in the Healthcare Industry are judged. And none of us does it alone. We bring together the brightest minds in kidney care to Dream, Research, and Innovate.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Waltham, MA, US

Year founded

1996

Social media

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