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Virtual Operations Jobs in Washington, DC (NOW HIRING)

Virtual Service Operations

Software Engineer *

Ashburn, VA · Hybrid

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

Virtual Service Operations

Software Engineer *

Ashburn, VA · On-site

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

Virtual Service Operations

Software Engineer *

Ashburn, VA · On-site

$89K - $131K/yr

Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on ...

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All JobsOperations JobsVirtual Operations JobsVirtual Operations Jobs in Washington, DC

Virtual Operations information

See Washington, DC salary details

$11

$27

$55

How much do virtual operations jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual operations in Washington, DC is $27.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $31.30 per hour, depending on experience, location, and employer.

What is the difference between Virtual Operations vs Virtual Customer Service Representative?

AspectVirtual OperationsVirtual Customer Service Representative
Primary RoleOversees operational processes, manages workflows, and supports business functions remotely.Handles customer inquiries, provides support, and resolves issues via online or phone channels.
Required SkillsProcess management, organizational skills, basic tech proficiency.Communication skills, problem-solving, product knowledge.
Work EnvironmentRemote, often in a business or administrative setting.Remote, customer-focused environment.
Common CertificationsBusiness administration, project management (optional).Customer service certifications (e.g., CPR, CSAT).

While both roles are remote and involve communication, Virtual Operations focuses on managing business processes and workflows, whereas Virtual Customer Service Representatives primarily handle customer interactions and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Operations jobs in Washington, DC?

The most popular types of Operations jobs in Washington, DC are:

Virtual Operations jobs near you

L2 System Administrator in Washington, DC

Washington, DC • On-site

Virtual Service Operations
IT Services • 51 - 200 employees
Learn more about Virtual Service Operationsexternal

$60K - $80K/yr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Are you looking to advance your IT career in systems administration and infrastructure support? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for a System Administrator to join our team and provide comprehensive L2 technical support for one of our premier clients. As a System Administrator, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.
This role requires on-site presence at least three times a week and as needed to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.
In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:
Systems Administration:
  • Windows Server administration (2016/2019/2022) including Active Directory management
  • Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
  • Server hardware troubleshooting and maintenance
  • Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
  • Virtualization platform support (VMware vSphere, Hyper-V)
  • Backup and recovery operations using enterprise backup solutions
  • Patch management and security compliance monitoring
  • Performance monitoring and system optimization
  • IT Service Management (ITSM) ticket resolution and escalation procedures

Desktop and Infrastructure Support:
  • Advanced workstation software break-fix support for Windows and Linux clients
  • IMAC operations (Install, Move, Add, Change) for enterprise environments
  • System imaging and deployment using automated tools (SCCM, WDS, or similar)
  • Asset lifecycle management and inventory control
  • Enterprise printer and peripheral support including network printer management
  • Client Center (Tech Bar) technical support
  • Hardware diagnostics and replacement procedures
  • Network connectivity troubleshooting and cable management

Qualifications
Required:
  • 2+ years of experience in system administration or L2 technical support
  • Hands-on experience with Windows Server environments and Active Directory
  • Working knowledge of Linux system administration and command-line operations
  • Experience with virtualization technologies (VMware, Hyper-V)
  • Understanding in network troubleshooting and TCP/IP fundamentals
  • Experience with IT ticketing systems and ITSM processes
  • Knowledge of enterprise backup and recovery procedures
  • Understanding of change management and incident management frameworks
  • Strong documentation and technical communication skills
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

Preferred Qualifications:
  • CompTIA A+, Network+, or Security+ certification
  • Microsoft certifications (MCSA, MCSE, or Azure fundamentals)
  • Linux certifications (CompTIA Linux+, RHCSA)
  • Experience with Python, PowerShell and Bash scripting
  • Familiarity with cloud platforms (AWS, Azure, or hybrid environments)
  • ITIL Foundation certification
  • Experience with monitoring tools
  • Knowledge of configuration management tools (Ansible, Puppet, Chef)
  • Expertise in enterprise inventory control systems
  • RingCentral CX/EX administration experience

Requirements
  • Must be within driving distance of Washington, DC and willing to work onsite a minimum of three days a week and when needed
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 50 lbs for server and equipment handling
  • Must be able to stand or walk for extended periods in data center environments
  • Must be able to work in server rooms and confined spaces including under-floor cable management
  • Ability to work occasional evenings or weekends for maintenance windows
  • Valid driver's license and reliable transportation

What is Important to Us:
  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers
Salary Description
$60,000.00 - $80,000.00

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