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Virtual Medical Assistant Jobs in Novi, MI (NOW HIRING)

Marathon Health

PRN Medical Assistant - Novi MI

Novi, MI · On-site

$21 - $25/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... The Medical Assistant is a key component of our care team and works closely with a primary care ...

Marathon Health

PRN Medical Assistant - Novi MI

Novi, MI · On-site

$21 - $25/hr

With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon ... The Medical Assistant is a key component of our care team and works closely with a primary care ...

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Virtual Medical Assistant information

See Novi, MI salary details

$10

$22

$31

How much do virtual medical assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual medical assistant in Novi, MI is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.72 per hour, depending on experience, location, and employer.

What is a virtual medical assistant?

A Virtual Medical Assistant is a remote professional who provides administrative and clinical support to healthcare providers via digital communication tools. They handle tasks such as scheduling appointments, managing patient records, processing billing and insurance claims, and sometimes assisting with telehealth visits. Virtual Medical Assistants help streamline healthcare operations, allowing doctors and clinics to focus more on patient care while ensuring efficient workflow. Their work is performed remotely, often from home or a centralized service center, making healthcare services more accessible and organized.

What does a virtual medical assistant do?

Virtual medical assistants perform administrative tasks to help a healthcare facility run smoothly. In this remote position, your responsibilities include entering patient data into files, maintaining a database of records, scheduling appointments for patients, and collecting information for patient health assessments online or over the phone. In some virtual medical assistant jobs, you also work with the medical billing staff to verify insurance coverage before the physician or other clinical staff provides treatment to a patient and submit billing information to insurance companies after the services are completed. Virtual medical assistants may also follow up with patients to check on the status of their condition or direct incoming calls to the appropriate medical professional.

What are the key skills and qualifications needed to thrive as a virtual medical assistant?

To thrive as a Virtual Medical Assistant, you need a background in healthcare administration or medical assisting, familiarity with medical terminology, and strong organizational skills. Proficiency with electronic health records (EHRs), telehealth platforms, and secure communication systems is typically required. Excellent communication, attention to detail, and discretion help build trust with patients and support effective remote collaboration with healthcare teams. These skills ensure efficient virtual patient care, accurate record-keeping, and seamless coordination in a digital healthcare environment.

What are some common challenges virtual medical assistants face when supporting remote healthcare teams, and how can they overcome them?

Virtual Medical Assistants often encounter challenges such as coordinating across different time zones, maintaining clear communication with healthcare providers, and ensuring data security when handling sensitive patient information. To overcome these, it's important to establish consistent communication channels, be proactive in scheduling, and stay updated on HIPAA compliance best practices. Leveraging secure telehealth platforms and regularly checking in with team members can also help maintain workflow efficiency and patient care standards.

What is the difference between Virtual Medical Assistant vs Medical Secretary?

AspectVirtual Medical AssistantMedical Secretary
CredentialsMedical assisting certification or relevant trainingHigh school diploma; administrative or medical office training
Work EnvironmentRemote, often from homeMedical office or hospital setting
Employer & IndustryHealthcare providers, clinics, telehealth servicesHospitals, clinics, private practices
Common TasksPatient scheduling, data entry, basic medical documentationScheduling appointments, managing files, answering phones

While both roles support healthcare operations, Virtual Medical Assistants primarily work remotely handling clinical and administrative tasks, whereas Medical Secretaries typically work onsite managing administrative duties in medical offices. The roles overlap in scheduling and documentation but differ in work environment and specific responsibilities.

How much does a virtual medical assistant make?

A virtual medical assistant typically earns between $15 and $25 per hour, with annual salaries ranging from approximately $30,000 to $50,000. Compensation varies based on experience, certifications, and the employer's location and size.
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Virtual Medical Assistant jobs near you
Infographic showing various Virtual Medical Assistant job openings in Novi, MI as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 72% In-person, and 28% Remote job distribution, with an average salary of $47,612 per year, or $22.9 per hour.

Medical Assistant Intermediate

Ann Arbor, MI • On-site

University of Michigan
Colleges, Universities, and Professional Schools • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

189th of 627 rated colleges and universities

Great coworkers

People enjoy working here

Good employer

Learn more about University of Michiganexternal

$46K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Summary
Medical Assistants at the Back and Pain Center manage patient flow in a fast paced, outpatient setting while providing excellent customer service. This is a full-time position; Onsite, Monday through Friday with the occasional overtime as necessary.
Responsibilities*
Patient Intake:
  • Responds to general patient inquiries about clinic operations within their scope of practice.
  • Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation,
    form(s) preparation, relevant screenings, following predetermined protocols and other tasks as
    assigned.
  • May obtain medical records and prepare medical information and reports for the appointment (e.g. Reviewing Patient Summary Information, updating prescription information, etc.).
  • Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.

Patient Care:
  • Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
  • Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.
  • Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
  • Quality Control testing of POC equipment.
  • May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.
  • Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
  • Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
  • Queue and pend medication renewals.
  • Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines.
  • Observes patient status, report changes, and document accordingly.
  • Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.
  • Informs patients of normal test results within their scope of practice
  • Documents into MiChart within scope of practice.

Administrative and Clinical Workflow Support:
  • Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies.
  • Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
  • Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
  • Maintains inventory and may manage PAR levels when appropriate.
  • Processes forms and in basket messages through MiChart.
  • May assist with prescription or procedure prior authorizations within scope of practice.
  • Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.
  • Transport and prepares surgical instruments for sterile processing.
  • Supports orientation and/or shadowing opportunities as assigned.
  • Participate in regulatory readiness processes.
  • Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings)
  • Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty.
  • Perform other related duties within scope of practice as assigned.

Required Qualifications*
  • High school diploma or GED.
  • Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
  • Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications*
Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Nursing Specific Info
  • Day Shift - ability to flex shift between Monday-Friday
  • Hours vary

Work Locations
The position is located in the Back & Pain Center located at the Burlington Building - 1 (325 East Eisenhower Parkway; Suite 310, Ann Arbor MI 48108).
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
282299
Working Title
Medical Assistant Intermediate
Job Title
Medical Assistant Intermediate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Anes Back & Pain Ctr
Posting Begin/End Date
8/26/2026 - 9/02/2026
Salary
$46,342.40 - $67,267.20
Career Interest
Patient Care Services
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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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