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Virtual Learning Instructor Jobs in Louisville, KY

Humana

Learning Design Lead

Louisville, KY · On-site

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid ... instructor-led sessions in a corporate setting. * 5+ years of facilitating dynamic training ...

Humana, Inc.

Learning Design Lead

Louisville, KY · On-site

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid ... instructor-led sessions in a corporate setting. * 5+ years of facilitating dynamic training ...

Humana

Learning Design Lead

Louisville, KY · On-site

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid ... instructor-led sessions in a corporate setting. * 5+ years of facilitating dynamic training ...

Humana

Learning Design Lead

Louisville, KY · On-site

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid ... instructor-led sessions in a corporate setting. * 5+ years of facilitating dynamic training ...

Humana Inc

Learning Design Lead

Louisville, KY · On-site

You will lead the end-to-end design and delivery of engaging virtual, in-person, and hybrid ... instructor-led sessions in a corporate setting. * 5+ years of facilitating dynamic training ...

Seven Counties Services

Nurse Educator

Louisville, KY · On-site

Deliver in-person and virtual medical training and coaching to best support all Divisions ... Facilitates instructor-led medical training through the application of a variety of techniques such ...

Seven Counties Services

Nurse Educator

Louisville, KY · On-site

Deliver in-person and virtual medical training and coaching to best support all Divisions ... Facilitates instructor-led medical training through the application of a variety of techniques such ...

Seven Counties Services

Nurse Educator

Louisville, KY · On-site

Deliver in-person and virtual medical training and coaching to best support all Divisions. Provide ... Facilitates instructor-led medical training through the application of a variety of techniques such ...

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Tow Instructor

Louisville, KY • On-site, Remote

American Automobile Association (AAA)
Non-Profits • 10K+ employees
Learn more about American Automobile Association (AAA)external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

Job description

Tow Instructor

The Roadside Service Instructor is responsible for delivering Emergency Roadside Service (ERS) training and development programs for Independent Contract Station (ICS) service providers and their employees. This role provides comprehensive instruction on roadside assistance operations, towing and recovery procedures, battery service programs, dispatch technologies, lockout techniques, and AAA member service standards. The instructor serves as a subject matter expert, ensuring service providers are equipped to deliver safe, efficient, and exceptional member experiences.


Responsibilities

  • Facilitate classroom, virtual, and field-based training programs for ICS personnel on ERS policies, procedures, regulations, and service standards.

  • Deliver hands-on instruction covering towing operations, battery services, lockout techniques, dispatch systems, and roadside assistance best practices.

  • Conduct engaging presentations, workshops, and coaching sessions to support employee development and operational excellence.

  • Travel overnight on a scheduled basis to support training initiatives across assigned territories.

  • Provide technical guidance and support in the review and resolution of member complaint cases.

  • Partner with ERS leadership and operational teams to identify training needs, performance gaps, and coaching opportunities.

  • Monitor training effectiveness and recommend continuous improvement strategies.

  • Maintain accurate training records and prepare daily activity logs, weekly summaries, and monthly reports.

Qualifications

  • Bachelor's degree or an equivalent combination of education and relevant work experience required.

  • Minimum of three (3) years of training, coaching, or instructional experience within the automotive service, towing, roadside assistance, or related industry preferred.

  • Strong verbal and written communication skills with the ability to effectively present information to diverse audiences.

  • Demonstrated ability to build relationships, influence others, and deliver engaging training experiences.

  • Proficient in facilitating both in-person and virtual learning environments.

  • Valid driver's license with an acceptable driving record required.

Preferred Skills

  • Knowledge of roadside assistance, towing operations, automotive service procedures, and service provider management.

  • Experience utilizing dispatch technology and roadside service applications.

  • Strong organizational skills with the ability to manage multiple priorities and travel independently.

This role is ideal for an experienced trainer who is passionate about developing others, improving operational performance, and ensuring exceptional service delivery for AAA members

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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