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Virtual Learning Assistant Jobs in Maryland (NOW HIRING)

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

The Course Facilitator supports the student learning experience for a virtual course by answering ... resolution. * Assist in preparation of course deliverable inputs per the SOW by providing ...

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Virtual Learning Assistant information

What is the difference between Virtual Learning Assistant vs Virtual Tutor?

AspectVirtual Learning AssistantVirtual Tutor
CredentialsHigh school diploma or equivalent; some roles may require post-secondary educationTypically requires a bachelor's degree or expertise in specific subject areas
Work EnvironmentRemote, supporting multiple students or coursesRemote or live sessions, often one-on-one or small groups
Employer & IndustryEducational institutions, online learning platforms, tutoring companiesEducational institutions, private tutoring services, online platforms

While both roles support online education, Virtual Learning Assistants primarily provide administrative and technical support, whereas Virtual Tutors focus on direct instruction and subject-specific teaching. The choice depends on whether you prefer assisting behind the scenes or engaging directly with students in learning.

Infographic showing various Virtual Learning Assistant job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Franchisee Learning Facilitator

North Bethesda, MD โ€ข On-site, Remote

Choice Hotels International, Inc.
Traveler Accommodationย โ€ขย 1 - 5K employees

$75K - $88K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

JOB SUMMARY
The Learning Facilitator is responsible for delivering engaging, high-quality learning experiences that support franchisees, hotel associates, and contact center associates. This role facilitates instructor-led training in both virtual and in-person environments, develops and maintains learning content across multiple platforms, and understands stakeholder needs to help them drive adoption of operational programs, systems, and strategic initiatives. The position serves as a subject matter expert in learning delivery methodologies and hospitality operations, helping hotels to perform at their best with guest service, revenue generation, and operations, while promoting a culture of continuous development and professional growth.
RESPONSIBILITIES
Facilitation and Delivery of Learning Programs
  • Facilitate live virtual and in-person learning programs for franchisees, hotel staff, and contact center associates.
  • Lead or assist in the delivery of Hotel Operations Certification programs and related workshops for owners and General Managers.
  • Facilitate virtual and in-person workshop topics and ensure a high-quality learning experience.
  • Deliver interactive webinars, workshops, coaching sessions, and educational programming at the Choice annual convention.
  • Utilize virtual learning technologies, including Zoom and related platforms, to support engaging and effective instruction.

Content Development and Program Maintenance
  • Create, update, and maintain learning content across multiple delivery methods, including:
    • Instructor-led training materials
    • Virtual workshops
    • eLearning courses
    • Videos
    • Reference guides and job aids
  • Evaluate learning materials regularly to ensure content remains accurate, relevant, compliant, and aligned with business priorities.
  • Support instructional design efforts and collaborate with learning partners to improve program effectiveness.

Stakeholder Engagement and Collaboration
  • Support initiatives that enhance guest satisfaction, operational excellence, revenue generation, and brand performance.
  • Collaborate with department representatives, franchisees, owner associations, and area directors to develop and deliver learning that support organizational objective.

Coaching and Subject Matter Expertise
  • Provide guidance and consultation on learning best practices and operational training requirements.
  • Promote certification programs and continuous learning opportunities across hotel and contact center operations.

Meeting and Event Participation
  • Deliver educational content at annual conventions, regional workshops, onboarding programs, owner association events, and other company-sponsored learning events.
  • Support preparation, logistics, and facilitation for learning events and conferences for Choice and owner association learning events.

QUALIFICATIONS
Employment Experience
  • Minimum of 3 years of hospitality, hotel operations, learning and development, training, facilitation, or related experience.
  • Demonstrated experience facilitating instructor-led training programs in both virtual and in-person environments.
  • Experience supporting operational excellence, guest service initiatives, brand standards, revenue management, or contact center operations preferred.
  • Experience in instructional design, curriculum development, or learning content creation preferred.

Technical Skills
  • Proficiency with Zoom and virtual learning technologies.
  • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
  • Experience with learning management systems and content development tools preferred.
  • Ability to develop and maintain digital learning resources and training materials.

Additional Skills & Competencies
  • Excellent facilitation, presentation, and communication skills.
  • Strong verbal and written communication abilities.
  • Ability to engage diverse learner audiences and adapt delivery methods to learning needs.
  • Strong organizational and project management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated ability to collaborate effectively within a matrixed organization.
  • Strong analytical and problem-solving abilities.
  • Customer-focused mindset with a commitment to service excellence.
  • Ability to model organizational values, integrity, curiosity, inclusiveness, respect, responsiveness, and accountability.

Education Requirements
  • Bachelor's degree in Business, Hospitality Management, Education, Learning and Development, Organizational Development, Communications, or a related field or an equivalent combination of education and relevant work experience.

SALARY RANGE
The salary range for this position is $75,553- $88,886.
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

About Choice
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD - Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice's Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice's Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver