Virtual Lab Assistant Jobs in Ontario (NOW HIRING)

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale. 

The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies. 

This posting is for an existing permanent vacancy and is actively being recruited for. 

Title: Lab Technician I, Hearth Electric

Reports To: Lab Supervisor

Job Purpose: Supports product validation and development testing activities by assisting in test setup, execution, and data collection under the guidance of senior technicians and engineers.

Responsible for accurate execution of assigned tasks, maintaining test equipment and work areas, and developing foundational technical skills required to support new product development and validation activities.

Key Responsibilities:

Testing & Validation Execution

• Assist in the setup and execution of product testing activities.
• Prepare test units, fixtures, and instrumentation as directed
• Execute tests according to defined procedures and work instructions
• Monitor test conditions and report abnormalities to senior technicians

Data Collection, Analysis & Reporting

• Collect, validate, analyze, and interpret test data using calibrated instrumentation and sound engineering principles.
• Ensure accuracy and completeness of all recorded data, including raw data, images, and reports
• Generate clear, structured reports for review by Supervisor

Prototype Build & Fabrication 

• Support development activities through hands-on prototype work.
• Build and modify prototype units from production or custom components
• Fabricate and adapt parts using PDT equipment and tools
• Identify and document design improvement opportunities during builds

Team Support and Collaboration

• Support product development activities.
• Support root cause analysis activities in collaboration with Engineering and Quality
• Support senior technicians and engineers in daily lab activities
• Participate in team tasks and project activities as assigned

Equipment Operation and Maintenance

• Operate lab equipment under supervision
• Assist in maintaining and calibrating equipment
• Identify and report equipment issues

Lab Organization & Safety

• Maintain a clean, organized, and safe work environment (5S)
• Follow all health and safety procedures
• Properly store tools, materials, and equipment

Education & Experience:

• Post-secondary diploma in Engineering Technology or College Technician (Mechanical, Electrical, HVAC or related)
• 1 year of relevant experience in a production or testing environment
• G3 / WETT / ODP (or ability to obtain within 2 years)
• Additional certifications (G2, 313, etc.) are considered an asset
• Basic computer skills (Microsoft Office)
• Basic mechanical and/or electrical aptitude
• Familiarity with hand and power tools
• This is an entry-level role focused on developing technical capability. The Lab Technician Level 1 works under close guidance and is expected to build the skills required to progress to independent technical work.

At Napoleon, we believe in creating an environment where our Associates can thrive personally and professionally. Here’s what you can look forward to when you join our team: 

Benefits, Health, Well-being & Support 

• Comprehensive health, dental, vision, and life insurance coverage – 100% of premiums paid by the Company! 

• Long Term Disability Protection 

• Well-being support programs and virtual medical visits 

• Employee & Family Assistance Program for mental health and well-being (EAP) 

Career Growth & Development 

• Training Allowance and continuous learning opportunities and programs 

• Leadership development and mentorship programs 

• Clear pathways for advancement 

Culture & Community 

• Appreciation events, raffles, and team building activities 

• Napoleon Cares – A fund sponsored by Associates to help Associates in times of need 

Financial Security 

• Competitive total compensation package, inclusive of bonus opportunity 

• Retirement savings plan with matching Company contributions (RRSP/DPSP) 

• Exclusive Associate discounts on our award-winning products 

Artificial Intelligence Disclosure: As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications.AItools used may include systems based on algorithms, statistical models, or machine learning. 

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request. 

 We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.