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Virtual Insurance Verification Jobs in Matteson, IL

Senior Product Manager, Pharmacy

Chicago, IL · Remote

$130K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... insurance eligibility and benefits verification, claims adjudication, refill and auto-refill ... Virtual Pharmacy, Digital Front Door, Patient Portals, Clinical Intake, Prescription Management ...

ServiceNow Product Owner

Chicago, IL · On-site

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... or Virtual Agent deflection. * Verify actual GenAI activation state directly in the Now Assist ... insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal ...

ServiceNow Product Owner

Chicago, IL

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... or Virtual Agent deflection. * Verify actual GenAI activation state directly in the Now Assist ... insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal ...

Volvo Technician

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct necessary repairs and take vehicles for test drives to verify soundness. * Maintain legible ... Teladoc Virtual Immediate Care included with medical insurance * Teladoc Virtual Mental Health care ...

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Virtual Insurance Verification information

See Matteson, IL salary details

$12

$17

$23

How much do virtual insurance verification jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for virtual insurance verification in Matteson, IL is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.56 per hour, depending on experience, location, and employer.

What is a virtual insurance verification specialist?

Virtual insurance verification specialists are professionals who remotely confirm a patient's insurance coverage and benefits, typically before medical services are provided. They communicate with insurance companies, healthcare providers, and patients to ensure that coverage is active and to determine co-pays, deductibles, and any required authorizations. By handling this process virtually, they help streamline billing, reduce claim denials, and enhance patient experience. This role often requires strong communication skills, attention to detail, and familiarity with healthcare billing systems.

What skills and qualifications are needed to thrive as a virtual insurance verification specialist?

To excel as a Virtual Insurance Verification Specialist, you need a solid understanding of health insurance policies, verification procedures, and data entry, often supported by experience in healthcare administration or billing. Familiarity with insurance portals, electronic health records (EHRs), and verification software is typically required. Attention to detail, strong communication skills, and problem-solving abilities help you navigate complex insurance scenarios and interact with patients or providers. These competencies ensure accurate insurance verification, reduce claim denials, and support efficient patient care workflows.

What are the most common challenges faced in a virtual insurance verification role, and how can they be managed effectively?

One of the main challenges in a Virtual Insurance Verification role is navigating frequent changes in insurance policies and payer requirements, which can lead to delays or errors in verification. Additionally, working remotely may require strong self-organization and clear communication with both internal teams and external contacts. Staying updated on industry changes, utilizing robust verification tools, and establishing clear communication channels with healthcare providers and insurance companies can help overcome these challenges and ensure accuracy and efficiency.

What is the difference between Virtual Insurance Verification vs Insurance Verification Specialist?

AspectVirtual Insurance VerificationInsurance Verification Specialist
CredentialsHigh school diploma, certification in insurance or healthcare billing often preferredHigh school diploma, certification in insurance or healthcare billing often required
Work EnvironmentRemote, telehealth or insurance office settingsOffice-based or remote healthcare insurance departments
Industry UsageHealthcare, insurance companies, telehealth servicesHospitals, clinics, insurance companies
Job FocusVerifying insurance coverage remotely, often via electronic systemsVerifying insurance details, contacting providers, updating records

Both roles involve verifying insurance information, but Virtual Insurance Verification primarily focuses on remote, electronic verification processes, often within telehealth or insurance companies. Insurance Verification Specialists may work in healthcare facilities or insurance offices, performing similar tasks but often with more direct interaction. The roles overlap in credentials and industry usage, but the key difference lies in the remote versus in-person work environment.

What are the most commonly searched types of Insurance Verification jobs in Matteson, IL?

The most popular types of Insurance Verification jobs in Matteson, IL are:

What job categories do people searching Virtual Insurance Verification jobs in Matteson, IL look for?

The top searched job categories for Virtual Insurance Verification jobs in Matteson, IL are:

What cities near Matteson, IL are hiring for Virtual Insurance Verification jobs?

Cities near Matteson, IL with the most Virtual Insurance Verification job openings:

Infographic showing various Virtual Insurance Verification job openings in Matteson, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,755 per year, or $17.7 per hour.

Senior Product Manager, Pharmacy

Codal

Chicago, IL • Remote

$130K - $172K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Job description

About this role

This role supports a strategic Codal client in the virtual pharmacy space. You will partner with large healthcare systems and online/digital pharmacies to modernize how prescriptions are ordered, filled, adjudicated, and delivered. A working knowledge of the prescription (Rx) lifecycle, pharmacy benefit management (PBM), and healthcare insurance claims adjudication is essential, along with strong e-commerce and customer lifecycle experience. You will help shape digital pharmacy products that span patient acquisition, prescription intake and transfers, benefits verification, fulfillment, and ongoing process.


Who you'll be working with

We ideate, create, and coordinate. We analyze, strategize, organize, and prioritize. We bridge the communication channel between the client and our project team. We chart the course and navigate the product roadmap sprint by sprint. Some of us are product owners. Some of us are scrum masters. Many of us wear multiple hats and do whatever's needed to deliver successful projects.

What you'll be doing

Discovery & Strategy

  • Lead product discovery engagements for enterprise healthcare, pharmacy, and digital health clients from initial vision through delivery planning.
  • Drive workshops, stakeholder interviews, business process mapping, and MVP prioritization.
  • Map end-to-end digital pharmacy journeys, including patient onboarding, prescription intake and transfers, insurance eligibility and benefits verification, claims adjudication, refill and auto-refill programs, fulfillment, and medication delivery experiences. 
  • Translate ambiguous business problems into scalable product strategies, capabilities, and implementation roadmaps.
  • Challenge client assumptions, identify product gaps, and recommend long-term platform solutions rather than simply documenting requirements.
  • Partner closely with Solution Architecture and Engineering to define scalable technical approaches while balancing business priorities.

Delivery Leadership

  • Own one or more complex product domains across a client assigned platform while independently driving roadmap execution from concept through release.
  • Translate pharmacy operations, PBM integrations, and regulatory requirements (including ePrescribing/eRx, NCPDP standards, pharmacy claims processing, and HIPAA compliance) into clear, actionable product requirements for engineering, design, and QA teams.
  • Produce high-quality PRDs, epics, user stories, acceptance criteria, process flows, and feature documentation with minimal engineering rework.Break large initiatives into appropriately sized epics and stories that support predictable sprint planning and delivery.Develop a deep understanding of existing platform capabilities and proactively identify opportunities for reuse, simplification, and modernization.
  • Manage competing priorities while helping clients understand tradeoffs between scope, timelines, technical complexity, and business value.

Healthcare & Pharma Leadership

  • Serve as a product leader for digital pharmacy and healthcare transformation initiatives, including: Virtual Pharmacy, Digital Front Door, Patient Portals, Clinical Intake, Prescription Management, Provider Experiences
  • Help define reusable healthcare accelerators and best practices that can be leveraged across future Codal healthcare engagements.
  • Stay current on evolving healthcare technology trends, regulations, and digital care models.

What you'll need to be successful (Requirements)

  • 7-10+ years of Product Management experience.
  • Experience working within consulting, digital agency, or professional services organizations.
  • Experience in healthcare, life sciences, or pharma application modernization.
  • Working knowledge of the prescription (Rx) lifecycle, including prescription intake, clinical verification, insurance adjudication, dispensing workflows, fulfillment, and patient delivery. 
  • Experience with healthcare interoperability and standards is highly desirable, including: FHIR, HL7, SMART on FHIR, ePrescribing.
  • Proven experience leading enterprise software products from discovery through delivery.
  • Experience owning complex enterprise backlogs with multiple engineering teams.
  • Strong experience writing high-quality PRDs, epics, user stories, acceptance criteria, and user flows.
  • Demonstrated ability to independently decompose complex initiatives into well-defined deliverables.
  • Excellent facilitation and stakeholder management skills.
  • Strong analytical and systems-thinking mindset.
  • Comfortable working in rapidly changing environments with shifting priorities.

Bonus Points for these (Preferred Experience)

  • Healthcare or Life Sciences consulting experience.
  • Experience with Digital Health, Virtual Pharmacy, or Digital Front Door platforms.
  • Direct experience supporting online, specialty, or mail-order pharmacy operations, Pharmacy Management Systems (PMS), or EHR/EMR integrations. 
  • Familiarity with pharmacy interoperability standards and networks including NCPDP SCRIPT, Surescripts, EPIC and pharmacy data exchange workflows.
  • Experience with medication adherence programs, refill automation, patient lifecycle marketing, and patient engagement platforms.
  • CSPO or similar Product Management certification.

Need another reason to hit the "apply" button?

  • Codal is a global agency with over 200 employees, and offices in the US, UK, and India 
  • We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work
  • Office snacks and drinks + a fancy Bevi water machine with flavored water 
  • We offer Medical, Life, Dental/Vision, and many more insurance types 
  • Employer 401k match - 4% 
  • A recreational group that regularly competes in city leagues for softball and volleyball 
  • An office in the heart of downtown Chicago with a gym, food court, Walgreens, rooftop bar, outdoor sports court, and other amenities
  • Working hybrid for in-person collaboration and sprint-planning days