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Virtual Inspector Jobs in Mesa, AZ (NOW HIRING)

Chubb

Senior Property Claim Examiner

Phoenix, AZ · On-site

Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates. * Effectively evaluate contract language and identify coverage issues

Chubb

Senior Property Claim Examiner

Phoenix, AZ · On-site

Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates. * Effectively evaluate contract language and identify coverage issues

Chubb

Senior Property Claim Examiner

Phoenix, AZ · On-site

Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates. * Effectively evaluate contract language and identify coverage issues

Chubb

Senior Property Claim Examiner

Phoenix, AZ

Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates. * Effectively evaluate contract language and identify coverage issues

Evolution Restoration and Renovation

Be Seen First

Construction | Restoration Estimator

Phoenix, AZ · On-site

$64K - $74K/yr

Virtual inspections, and on-site inspection. Assess the extent of damages, review and document photographs of the existing conditions to prepare accurate estimates. 2.**Prepare Estimates*

AlphaStaffHCM

Senior Property Adjuster

Phoenix, AZ · Remote

$63K - $114K/yr

Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance ...

USAA

Inside Senior Property Claims Adjuster

Phoenix, AZ · On-site +1

Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance ...

USAA

Inside Senior Property Claims Adjuster

Phoenix, AZ · On-site +1

Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance ...

USAA

Inside Senior Property Claims Adjuster

Phoenix, AZ · On-site +1

Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance ...

Chubb

ESIS Senior Property Claims Specialist

Phoenix, AZ · On-site

$78K - $112K/yr

Conduct virtual inspections, through utilization of approved vendors and tools to assess and adjust a variety of personal and commercial property claim types. * Effectively control the use, work ...

Chubb

Senior Property Claims Specialist

Phoenix, AZ · On-site

Conduct virtual inspections, through utilization of approved vendors and tools to assess and adjust a variety of personal and commercial property claim types. * Effectively control the use, work ...

Chubb

Senior Property Claims Specialist

Phoenix, AZ · On-site

$78K - $112K/yr

Conduct virtual inspections, through utilization of approved vendors and tools to assess and adjust a variety of personal and commercial property claim types. * Effectively control the use, work ...

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All JobsInspector JobsVirtual Inspector JobsVirtual Inspector Jobs in Mesa, AZ

Virtual Inspector information

See Mesa, AZ salary details

$24.3K

$54.5K

$98.2K

How much do virtual inspector jobs pay per year?

As of Aug 8, 2026, the average yearly pay for virtual inspector in Mesa, AZ is $54,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual inspector?

To thrive as a Virtual Inspector, you need a solid understanding of inspection protocols, relevant industry regulations, and a background in fields such as construction, engineering, or quality assurance. Familiarity with virtual inspection software, video conferencing tools, and digital reporting systems is typically required. Attention to detail, strong communication skills, and analytical thinking help distinguish top performers in this role. These skills are crucial for accurately assessing compliance remotely, ensuring safety and quality standards are maintained without on-site presence.

What are some common challenges virtual inspectors face when conducting remote inspections, and how can they overcome them?

Virtual Inspectors often encounter challenges such as limited visibility due to low-quality video feeds, difficulty verifying measurements, and ensuring compliance with safety standards remotely. To overcome these issues, they should establish clear communication protocols with on-site contacts, request high-resolution images or live video walkthroughs, and utilize specialized remote inspection tools and software. Staying up-to-date with digital inspection technologies and maintaining strong organizational skills also help ensure accurate and efficient inspections.

What is the difference between Virtual Inspector vs Home Inspector?

AspectVirtual InspectorHome Inspector
CertificationsTypically requires certifications in virtual inspection tools and general inspection standardsRequires certifications like ASHI or InterNACHI for home inspections
Work EnvironmentConducts remote inspections via video, photos, and reportsPerforms on-site property inspections
Industry UsageUsed mainly in real estate transactions, remote assessmentsPrimarily in real estate, construction, and renovation projects

The main difference between a Virtual Inspector and a Home Inspector is the work environment and inspection method. Virtual Inspectors conduct remote assessments using digital tools, while Home Inspectors perform on-site evaluations of properties. Both roles require relevant certifications, but the Virtual Inspector focuses on remote inspection skills, making it suitable for virtual real estate evaluations and remote property assessments.

What is a virtual inspector?

A Virtual Inspector is a professional who conducts inspections remotely using digital tools, such as video calls, photos, and specialized software. They assess properties, equipment, or work sites without being physically present, allowing for faster and more flexible inspections. Virtual Inspectors are commonly used in industries like real estate, insurance, construction, and manufacturing. This role helps reduce travel time, improves efficiency, and can provide quicker turnaround on inspection reports.
What are the most commonly searched types of Inspector jobs in Mesa, AZ? The most popular types of Inspector jobs in Mesa, AZ are:
What are popular job titles related to Virtual Inspector jobs in Mesa, AZ? For Virtual Inspector jobs in Mesa, AZ, the most frequently searched job titles are:
What job categories do people searching Virtual Inspector jobs in Mesa, AZ look for? The top searched job categories for Virtual Inspector jobs in Mesa, AZ are:
What cities near Mesa, AZ are hiring for Virtual Inspector jobs? Cities near Mesa, AZ with the most Virtual Inspector job openings:
Virtual Inspector jobs near you

Senior Property Claim Examiner

Chubb

Phoenix, AZ • On-site

Full-time

Posted 14 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 303 rated insurance

Job description


Senior Property Claims Examiner - Virtual Property Team Adjuster
Description
We are seeking a Property Claims Senior Examiner to join our Virtual Property Desk team, handling claims throughout North America. This role is based in Phoenix, AZ, and requires in-office work at our Phoenix Claims Center. The position is focused on desk claim handling, delivering exceptional customer service, and using virtual scoping and estimating tools, and AI-enabled technology to efficiently assess and resolve property losses. The successful candidate will be comfortable working in a digitally enabled environment, adaptable to change, and committed to delivering best-in-class customer experience through innovation, accuracy, and efficiency.
Who are we looking for?
Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company. They also have some things in common, and these attributes will lead to your success at Chubb.
  • Results orientation: a demonstrated ability to meet commitments under pressure
  • Practical intellectual adaptability: capable and successful at adapting to new knowledge
  • Personal capacity: accepting and welcoming of additional responsibility over time
  • Communication skills: an ability to communicate successfully in various settings
  • Interpersonal/team skills with an ability to work effectively with colleagues at all levels
  • Self-leadership: an ability to take full ownership of work and show initiative as needed
  • Client focused: understanding of the needs of customers and clients
  • Work ethic: Demonstrates a strong commitment to diligence and consistently maintains high ethical standards.

Responsibilities:
  • Analyze initial reports and promptly reach out to insured parties with a high priority on first day contact.
  • Manage property claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses.
  • Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates.
  • Effectively evaluate contract language and identify coverage issues
  • Promptly and appropriately develop the claim file to provide accurate and timely investigation and loss analysis
  • Maintain an active file diary to move file toward resolution
  • Utilize digital technology to evaluate damage and scope and estimate virtually (e.g., using PLNAR) and compose estimates (e.g., Cotality Claim estimating platform).
  • Recognize and pursue recovery
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product, and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
  • Be available for on call rotation during weekends and weekdays during times of heavy volume
  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
  • Establish and maintain rapport with business partners including insureds, agents, and underwriters
  • Provide best in class service to a diverse client base that results highly satisfied clients

Qualifications
  • Exceptional Customer Service Abilities: Demonstrated commitment to delivering north star, best-in-class service to clients by addressing concerns promptly, professionally, and with empathy. Skilled in managing difficult conversations with clarity and composure while maintaining positive rapport. Consistently earns highly satisfied customer feedback (e.g., via survey responses and positive ad hoc customer commentary), reflecting a strong customer-first mindset.
  • Strong Organizational and Time Management Skills: Proven ability to manage multiple claims simultaneously, prioritizing tasks effectively to meet deadlines. Ability to maintain detailed and organized claim files that facilitate quick reference and decision-making.
  • Excellent Verbal and Written Communication Skills: Ability to articulate complex ideas clearly and concisely in both verbal and written formats. Proficient in drafting comprehensive reports and correspondence that comply with legal and company standards, ensuring clear communication with clients, colleagues, and vendors.
  • Proficiency in Investigation Techniques: Strong understanding of investigative methodologies, including how to gather, analyze, and interpret relevant information to assess claims accurately. Familiarity with evidence collection processes and conducting interviews to establish facts.
  • Technology Fluency and Digital Mindset: Demonstrates strong technological aptitude and the ability to effectively use virtual scoping and AI tools to validate scope, assess damages, and develop accurate estimates, to support efficient and thorough claim handling.
  • Adaptability to Change: Capable of maintaining effectiveness in rapidly changing environments, particularly during workload surges or crisis situations. Ability to remain calm and make informed decisions under pressure, contributing to efficient operations during catastrophic events. Ability to thrive in a dynamic environment, quickly learn new tools and processes, and remain effective as the organization evolves through transformation.
  • Team Collaboration Contributing to Team Goals: Develop and maintain strong business relationships with internal and external customers. Successfully contributes to the development and delivery of the team's goals, objectives, and results. Full knowledge of personal insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Demonstrated ability to learn commercial property contracts.

Experience & Education Requirements:
  • A 4-Year college degree or appx.is preferred, however equivalent work experience will be considered.
  • 2+ years of professional work experience, ideally in residential and commercial property claims.
  • 2+ years of customer service experience in a corporate environment is required.
  • Demonstrated ability to work effectively with insureds, vendors, agents, and internal business partners.
  • Strong analytical skills with the ability to evaluate, interpret, and apply information to support accurate claim decisions.
  • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally in a fast-paced environment.
  • Proven ability to work collaboratively in a team environment while also managing individual responsibilities independently.
  • Innovative and adaptable mindset, with the ability to manage multiple priorities, embrace change, and contribute to continuous improvement.
  • Strong customer service skills with a commitment to delivering a positive and professional client experience.
  • High level of comfort using computers and digital tools, including the ability to take detailed notes while on the phone and navigate multiple systems simultaneously.
  • Demonstrated ability to learn and use technology, including AI-enabled and virtual tools, to support efficient and accurate claim handling.

Licensure Requirement:
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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