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Virtual Hotel Reservation Jobs in Cape Cod, MA (NOW HIRING)

Sheraton Boston Needham

Sales Manager

Needham, MA · On-site

$60K - $70K/yr

... Hotel is currently seeking a dynamic, and motivated individual for the position of Business ... sales calls, virtual/site inspections and written communication Advanced level of producing ...

StepStone Hospitality

Sales Manager

Needham, MA · On-site

$60K - $70K/yr

... Hotel is currently seeking a dynamic, and motivated individual for the position of Business ... virtual/site inspections and written communication • Advanced level of producing business ...

StepStone Hospitality Inc.

Sales Manager

Needham, MA · On-site

... Hotel is currently seeking a dynamic, and motivated individual for the position of Business ... virtual/site inspections and written communication · Advanced level of producing business ...

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Virtual Hotel Reservation information

See Cape Cod, MA salary details

$11

$18

$24

How much do virtual hotel reservation jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual hotel reservation in Cape Cod, MA is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.62 per hour, depending on experience, location, and employer.

What is a virtual hotel reservation?

A Virtual Hotel Reservation job involves assisting customers with booking hotel rooms online or over the phone. Responsibilities typically include checking availability, providing details about hotel amenities, processing payments, and handling cancellations or modifications. This role requires strong communication skills, knowledge of reservation systems, and excellent customer service. It can be done remotely, often for travel agencies, hotel chains, or third-party booking platforms.

What does a typical workday look like for someone in a virtual hotel reservation role?

A typical day in a Virtual Hotel Reservation position involves assisting guests with booking requests, modifying reservations, handling cancellations, and answering inquiries via phone, email, or chat. You may also coordinate with front desk and housekeeping staff to confirm room availability and special requests, as well as help resolve any booking-related issues. The work is usually done remotely and often follows set shifts, requiring reliable internet and a distraction-free workspace. You'll interact with both guests and hotel team members, making strong communication and organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the virtual hotel reservation position, and why are they important?

To thrive in a Virtual Hotel Reservation role, you need strong customer service skills, attention to detail, and a good command of booking procedures, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), online reservation platforms, and communication tools like live chat or email is typically required. Excellent communication, problem-solving abilities, and adaptability make candidates stand out in this role. These skills ensure accurate bookings, satisfied guests, and efficient collaboration with hotel teams, which are all crucial for success in the hospitality industry.

What are popular job titles related to Virtual Hotel Reservation jobs in Cape Cod, MA?

For Virtual Hotel Reservation jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Hotel Reservation jobs in Cape Cod, MA look for?

The top searched job categories for Virtual Hotel Reservation jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Virtual Hotel Reservation jobs?

Cities near Cape Cod, MA with the most Virtual Hotel Reservation job openings:

Virtual Hotel Reservation jobs near you
Infographic showing various Virtual Hotel Reservation job openings in Cape Cod, MA as of June 2026, with employment types broken down into 78% Full Time, 14% Part Time, and 8% Contract. Highlights an 55% Physical, 2% Hybrid, and 43% Remote job distribution, with an average salary of $38,896 per year, or $18.7 per hour.

Sales Manager

Sheraton Boston Needham

Needham, MA • On-site

$60K - $70K/yr

Full-time

Posted 11 days ago

Job description

Description

Business Transient Sales Manager

Sheraton Boston Needham Needham, MA  Sales and Marketing


DescriptionThe Sheraton Boston Needham Hotel is currently seeking a dynamic, and motivated individual for the position of Business Transient Sales Manager. This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential.

The responsibilities of the Business Transient Sales Manager include but are not limited to:

Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication

Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales

Experience selling to a variety of market segments 

Marriott experience preferred but not necessary

Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships

Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed

Ability to work with the operation team to execute group, meeting, and event business as needed

Must have the ability to communicate effectively with all hotel departments but also work independently

Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing

Ability to log all sales related activity in the Marriot CI/TY System

Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations

Some weekend office coverage as needed

Additional tasks and duties required by the Director of Sales or the Managing Director. 


Requirements/

Preferred Skills-

Knowledge of Marriott CI/TY, Lightspeed, Agency 360 and Demand 360

Proficient in Microsoft Word, Office, Chrome, Internet Explorer

Well organized and detail oriented

Ability to work independently

Display initiative, perseverance and analytical skills

Effective communication

Professional and ethical

Displays enthusiasm

Excellent customer service skills

Team player and ability to get along with others

Available to meet guests which may include weekends

Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)


*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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