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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Risk & Regulatory Consulting

Administrative Assistant

Farmington, CT

Position Description

The Administrative Assistant provides critical administrative and operational support to a team of professionals spread across the country. This role enables team members to focus on delivering high-quality client work by ensuring seamless coordination, efficient processes, and consistent communication. The ideal candidate is highly organized, adaptable, and comfortable supporting a virtual team with diverse needs, fast-moving priorities, and client-driven timelines.

Responsibilities

• Provide elevated administrative support to RRC team members and engagement leaders across multiple regions to include: meeting coordination, document preparation, presentations, calendar management, travel management, review and process expense reports, order office supplies, register team members for annual professional seminars, etc.
• Coordinate complex calendars across time zones, schedule virtual and in-person meetings, and prepare materials for client-facing and internal engagements
• Serve as a dependable point of contact for inquiries, demonstrating professionalism, responsiveness, and sound judgment
• Support engagement operations by organizing documentation, tracking deliverables, monitoring deadlines, and assisting with cross-functional alignment
• Learn and adopt new technologies, systems, and processes to support operational efficiency and evolving consulting needs; e.g., assist with ad hoc reporting for management and aid in the preparation of materials for conferences and new hire orientation
• Assist with virtual onboarding, internal communications, and team initiatives that strengthen collaboration across a distributed workforce
• Assist with updates to the firm's client and mailing lists by ensuring necessary changes are incorporated
• Maintain organized digital filing systems in accordance with firm standards, compliance requirements, and engagement protocols
• Prepare and/or proofread reports, presentations, proposals, and other client-ready documents with accuracy and attention to detail
• Identify opportunities to streamline administrative processes, enhance consultant productivity, and improve the overall engagement experience
• Process accounts payable through Central Accounts Payable
• Collaborate with other Firm Client Service functions, such as Human Resources, IT, and Marketing, for example
• Serve as a back-up to other administrative/office services functions, as needed
• Serve as a go-to for team member on technical, non-technical, and procedural questions
• Be knowledgeable on general office policies and procedures
• Perform other related administrative tasks (includes, but is not limited to, these types of examples: photocopying, mailing, sorting mail, scheduling conference rooms, shredding, etc.)
• Perform any other duties, as assigned

Qualifications

• Prior administrative experience in a professional services environment
• Associate degree or relevant
• 5+ years relevant administrative support experience
• Proficiency with Microsoft 365 (i.e., Word, Excel, PowerPoint, Outlook, etc.), collaboration platforms (e.g., SharePoint, OneDrive), and virtual communication tools
• Calendar management experience
• Effective organization and time management skills
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to take direction, follow procedures, and ask appropriate questions
• Complete tasks independently as well as work collaboratively with teams
• High level of professionalism, discretion, and reliability
• Ability to manage multiple tasks and shift priorities as necessary to meet deadlines
• Flexible demeanor, proactive thinker, positive attitude, maintains confidentiality
• Ability to handle stress while operating with a sense of urgency and with good judgment
• Change management and problem-solving skills
• Ability to work effectively with individuals who have diverse communication styles, schedules, and client responsibilities

Competencies

• Client Service Orientation: Supports consulting teams in delivering a consistent, high-quality client experience
• Professionalism: Maintains a polished, dependable presence in all interactions; possesses strong written and verbal communication skills, with the ability to produce polished, client-ready materials with accuracy, as well as proper spelling, punctuation, and grammar
• Adaptability: Responds effectively to shifting priorities, time-sensitive requests, and virtual collaboration needs
• Interpersonal Effectiveness: Builds strong working relationships and communicates with clarity and tact across remote settings; highly motivated and results oriented, self-starter, strong initiative, eager to learn, and able to work independently while maintaining a team player focus
• Technical Agility: Learns new tools quickly and assists others in adopting them
• Business Acumen: Understands consulting workflows, engagement dynamics, and how administrative support contributes to client outcomes
• Resourcefulness: Anticipates needs, solves problems proactively, and maintains composure in a fast-paced, virtual environment

Risk & Regulatory Consulting, LLC (RRC), an affiliate of RSM, is a national, leading professional services firm dedicated to providing exceptional regulatory services to clients. RRC offers services in the following regulatory areas: financial examinations, market conduct examinations, insolvency and receiverships, actuarial services and valuations, investment analysis, reinsurance expertise, market analysis and compliance, and special projects. RRC is a results-oriented firm committed to success that builds long-term relationships with its clients. www.riskreg.com

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.