Azure Virtual Desktop Engineer needed for an onsite role in New York City, focused on Azure Virtual Desktop, Intune, and enterprise endpoint management.
Position details
Title: Azure Virtual Desktop Engineer
Location: New York City, NY (onsite; nearby office options can be considered)
Employment type: Contract (6 months, extendable up to 12 months)
Start date: ASAP
Role summary
The engineer will operate and support the Azure Virtual Desktop (AVD) and Microsoft Intune environment, managing both physical endpoints (laptops/desktops) and virtual desktop solutions in a global enterprise environment. The role includes collaborating with desktop engineering, security, and compliance teams, handling escalations, and creating technical documentation, SOPs, and user runbooks for projects and BAU activities.
Key responsibilities
Support and administer Azure Virtual Desktop environments: images, host pools, session hosts, VM deployments, and performance monitoring.
Manage and maintain Windows desktop images; update and modify SCCM task sequences and imaging processes.
Provide L2/L3 support for endpoint and AVD-related incidents, including root cause and preventative analysis for global users.
Develop automated solutions for software packaging, patching, and workstation image deployment (SCCM, scripting, Intune where applicable).
Manage endpoint security tooling and policies, including patching, BIOS/firmware updates, and application-based updates.
Work with security and compliance teams to validate new application requests and changes, ensuring alignment with policies.
Monitor and respond to alerts from endpoint security tools and related platforms.
Administer and troubleshoot Microsoft Autopilot deployments and Intune-based device configuration and policies.
Maintain and expand the knowledge base, SOPs, and end user documentation for End User Computing services.
Required technical skills
5+ years hands-on experience with Azure Virtual Desktop in production environments.
5+ years in endpoint operations / desktop engineering roles in enterprise environments.
Strong experience with Microsoft Azure, FSLogix, Active Directory, Group Policy, and PowerShell.
Expert-level SCCM administration: application packaging, patch management, imaging, scripting, and global software deployment.
Experience with Windows 10/11, endpoint protection solutions, and enterprise desktop lifecycle management.
Experience creating and testing software packages (MSI/InstallShield or equivalent) and managing VDI environments (AVD preferred).
Scripting skills (PowerShell preferred; batch/SQL/vbscript a plus).
Working knowledge of ITIL processes and incident/problem/change management tools.
General qualifications
Strong problem-solving, analytical, and root cause analysis skills, with experience handling escalations.
Excellent communication skills (written and verbal) and ability to work with global stakeholders and end users.
Proven desktop support/operations experience in large, enterprise environments, following best practices for managing Windows-based projects.
Education
If you are interested and meet the above criteria, please share your updated resume and availability to join, along with your work authorization and notice period details.