Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
Senior Engineer, IT Operations
Atlanta, GA · On-site
$98 - $129/hr
Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
New
Senior Engineer, IT Operations
Atlanta, GA · On-site
$98 - $129/hr
Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image ...
New
Senior Citrix Engineer
Lawrenceville, GA · On-site
Key Responsibilities Design, implement, and manage Citrix Virtual Apps and Desktops (CVAD) environments. Administer and support Citrix ADC (NetScaler) for load balancing, secure access, and ...
Senior Citrix Engineer
Lawrenceville, GA · On-site
Key Responsibilities Design, implement, and manage Citrix Virtual Apps and Desktops (CVAD) environments. Administer and support Citrix ADC (NetScaler) for load balancing, secure access, and ...
Sr. Desktop Technician
$19.50 - $24.75/hr
... of virtual environments and technology Knowledge of Citrix desktop front end and server backend administration Functional understanding of VDI, Server, Telephony and Network support In depth ...
Sr. Desktop Technician
$19.50 - $24.75/hr
... of virtual environments and technology Knowledge of Citrix desktop front end and server backend administration Functional understanding of VDI, Server, Telephony and Network support In depth ...
Creation of Desktop, Laptops, Virtual machines Performance Baselines for Windows and MAC Desktop Platform * Good coordination and communication skills Requirements * Strong understanding of key ...
Creation of Desktop, Laptops, Virtual machines Performance Baselines for Windows and MAC Desktop Platform * Good coordination and communication skills Requirements * Strong understanding of key ...
IT Systems Manager
Atlanta, GA · On-site
Experience with VMWare Virtual Desktop Infrastructure (VDI) * Extensive experience with Exchange 2003, 2010, O365 * Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
IT Systems Manager
Atlanta, GA · On-site
Experience with VMWare Virtual Desktop Infrastructure (VDI) * Extensive experience with Exchange 2003, 2010, O365 * Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
IT Systems Manager
Atlanta, GA · On-site
Experience with VMWare Virtual Desktop Infrastructure (VDI) * Extensive experience with Exchange 2003, 2010, O365 * Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
IT Systems Manager
Atlanta, GA · On-site
Experience with VMWare Virtual Desktop Infrastructure (VDI) * Extensive experience with Exchange 2003, 2010, O365 * Experience implementing and maintaining an enterprise DNS, WINS & DHCP environment.
Service Desk Analyst l
$19.75 - $27/hr
Support installation, configuration, and basic troubleshooting of client applications, VPN clients, and virtual desktop solutions * Accurately document troubleshooting steps, resolutions, and client ...
Quick apply
Service Desk Analyst l
$19.75 - $27/hr
Support installation, configuration, and basic troubleshooting of client applications, VPN clients, and virtual desktop solutions * Accurately document troubleshooting steps, resolutions, and client ...
Owns the infrastructure underlying virtual desktop and application delivery platforms (e.g., Citrix/VDA), including session performance, client/VDA version compatibility, profile management (e.g ...
Owns the infrastructure underlying virtual desktop and application delivery platforms (e.g., Citrix/VDA), including session performance, client/VDA version compatibility, profile management (e.g ...
Owns the infrastructure underlying virtual desktop and application delivery platforms (e.g., Citrix/VDA), including session performance, client/VDA version compatibility, profile management (e.g ...
Owns the infrastructure underlying virtual desktop and application delivery platforms (e.g., Citrix/VDA), including session performance, client/VDA version compatibility, profile management (e.g ...
Administrative Assistant I
Atlanta, GA · On-site
$17.25 - $23.25/hr
Work will be 100% remote; candidate will log into Southern Company virtual desktop (VDI) for duties and will not receive physical technology equipment. * The role will assist Forestry and Right-of ...
Quick apply
Administrative Assistant I
Atlanta, GA · On-site
$17.25 - $23.25/hr
Work will be 100% remote; candidate will log into Southern Company virtual desktop (VDI) for duties and will not receive physical technology equipment. * The role will assist Forestry and Right-of ...
Infrastructure Engineer
Dunwoody, GA · Hybrid
$106K - $139K/yr
Workstation Hardware, Workstation OS, Software Deployment, Mac Hardware/OS, Intune, JAMF and Virtual Desktop/Shared Desktop solutions. HYBRID: Qualified candidates must live within a 180-mile radius ...
Infrastructure Engineer
Dunwoody, GA · Hybrid
$106K - $139K/yr
Workstation Hardware, Workstation OS, Software Deployment, Mac Hardware/OS, Intune, JAMF and Virtual Desktop/Shared Desktop solutions. HYBRID: Qualified candidates must live within a 180-mile radius ...
Desktop Support Technician - GA
Duluth, GA · On-site
$18.75 - $23.75/hr
The Desktop Support Technician will be able to support the customer with most technical issues from ... on or virtual training to help resolve user issues and develops troubleshooting guides and tips ...
Desktop Support Technician - GA
Duluth, GA · On-site
$18.75 - $23.75/hr
The Desktop Support Technician will be able to support the customer with most technical issues from ... on or virtual training to help resolve user issues and develops troubleshooting guides and tips ...
... Virtual Desktop Infrastructure (VDI) • Architect high-level strategies for cross-site failover, ensuring that both the network routing and the system data replication can recover within agency ...
... Virtual Desktop Infrastructure (VDI) • Architect high-level strategies for cross-site failover, ensuring that both the network routing and the system data replication can recover within agency ...
Desktop Support Technician - GA
$18.75 - $23.75/hr
The Desktop Support Technician will be able to support the customer with most technical issues from ... Provides hands-on or virtual training to help resolve user issues and develops troubleshooting ...
Desktop Support Technician - GA
$18.75 - $23.75/hr
The Desktop Support Technician will be able to support the customer with most technical issues from ... Provides hands-on or virtual training to help resolve user issues and develops troubleshooting ...
Senior Cloud Engineer
Atlanta, GA · On-site +1
$70K - $144K/yr
Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure Government Cloud, ensuring optimal user experience and policy enforcement * Implement FSLogix profile ...
Senior Cloud Engineer
Atlanta, GA · On-site +1
$70K - $144K/yr
Azure Virtual Desktop (AVD) * Plan, deploy, and manage scalable AVD environments in Azure Government Cloud, ensuring optimal user experience and policy enforcement * Implement FSLogix profile ...
... Windows Virtual Desktop and Remote Desktop - Configures GIS and supports users of Esri Roads and Highways, desktop, web, and mobile applications; provides end-user customer support and ...
... Windows Virtual Desktop and Remote Desktop - Configures GIS and supports users of Esri Roads and Highways, desktop, web, and mobile applications; provides end-user customer support and ...
... Windows Virtual Desktop and Remote Desktop - Configures GIS and supports users of Esri Roads and Highways, desktop, web, and mobile applications; provides end-user customer support and ...
... Windows Virtual Desktop and Remote Desktop - Configures GIS and supports users of Esri Roads and Highways, desktop, web, and mobile applications; provides end-user customer support and ...
Intune Engineer
Atlanta, GA · On-site
Need experience in supporting SCCM / Intune (WinOS, MacOS, ChromeOS) and VDI platforms (Citrix, AWS, Azure Virtual Desktop). Responsibilities: * Perform complex technical engineering tasks remotely ...
Intune Engineer
Atlanta, GA · On-site
Need experience in supporting SCCM / Intune (WinOS, MacOS, ChromeOS) and VDI platforms (Citrix, AWS, Azure Virtual Desktop). Responsibilities: * Perform complex technical engineering tasks remotely ...
Virtual Desktop information
See Emory, GA salary details
$13.57 - $15.25
1% of jobs
$15.25 - $16.93
5% of jobs
$16.93 - $18.61
15% of jobs
$18.94 is the 25th percentile. Wages below this are outliers.
$18.61 - $20.29
20% of jobs
The median wage is $21.13 / hr.
$20.29 - $21.97
18% of jobs
$23.57 is the 75th percentile. Wages above this are outliers.
$21.97 - $23.65
17% of jobs
$23.65 - $25.33
9% of jobs
$25.33 - $27.01
6% of jobs
$27.01 - $28.69
5% of jobs
$28.69 - $30.37
2% of jobs
$30.37 - $32.05
1% of jobs
$13
$22
$32
How much do virtual desktop jobs pay per hour?
What does a virtual desktop engineer do?
A typical workday for a Virtual Desktop Engineer involves deploying, monitoring, and maintaining virtual desktop infrastructures (VDIs) to ensure optimal performance and security for remote users. You'll troubleshoot connectivity and application issues, apply software updates, and work closely with IT support and cybersecurity teams to address technical challenges. The role often involves collaborating with end-users to gather feedback and implement improvements, as well as participating in infrastructure upgrade projects. This environment is dynamic, balancing routine system checks with project-based initiatives, making adaptability and proactive communication key to success.
What are the key skills and qualifications needed to thrive in the virtual desktop position?
To thrive as a Virtual Desktop Engineer, you need expertise in virtualization technologies (such as VMware Horizon, Citrix, or Microsoft Remote Desktop Services) and a background in IT systems administration or computer science. Familiarity with thin client hardware, Active Directory, cloud platforms, and relevant certifications (e.g., Microsoft Certified: Azure Virtual Desktop Specialty or Citrix Certified Associate) is often required. Strong problem-solving, communication, and customer service skills are crucial for resolving technical issues and collaborating with end-users. These competencies ensure secure, efficient remote desktop environments and smooth day-to-day operations for organizations.
What is a virtual desktop?
A Virtual Desktop job typically involves managing, maintaining, and supporting virtual desktop infrastructure (VDI) solutions. Professionals in this role ensure that virtual desktops are deployed, optimized, and secured for users, often working with platforms like VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Azure Virtual Desktop. Responsibilities can include troubleshooting performance issues, configuring virtual machines, and enhancing remote work solutions. This role is crucial for businesses that rely on virtual environments to provide employees with secure and scalable computing resources.
How do I get into a virtual desktop?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Job description
Job Purpose
Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment, demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
ICE Endpoint Solutions is responsible for every endpoint, physical and virtual, globally, which currently accounts for 20,000 devices. Master images, golden templates, operating system updates and upgrades, security patches, software delivery, endpoint configuration, and compliance controls fall within the team's remit. Endpoint Solutions works closely with multiple IT groups to ensure physical and virtual endpoints remain secure, compliant, stable, and operationally effective.
Endpoint Solutions - Engineering implements and improves the technologies used to manage, maintain, secure, and ensure compliance across ICE's global physical and virtual endpoint estate. The EPS-Engineering team stays current with industry trends and recommends new platforms, configuration changes, and operational improvements that support an efficient, secure endpoint environment. This role has a particular focus on Horizon-based virtual desktop infrastructure, including design, administration, optimization, and operational support.
Primary Focus: Support and improve ICE's virtual desktop estate. The successful candidate should bring strong virtualization experience and practical Horizon knowledge across desktop lifecycle management, image maintenance, application delivery, user access, performance troubleshooting, and operational support.
Responsibilities
- Assist in the planning, design, and implementation of management systems and infrastructure.
- Design, maintain, and support enterprise virtual desktop infrastructure, with a focus on Horizon-based desktop delivery.
- Manage golden images, desktop pools, Instant Clone lifecycle, entitlements, and application delivery workflows.
- Troubleshoot VDI performance, availability, access, profile, connectivity, and user experience issues across the full stack.
- Work with infrastructure, network, security, identity, and application teams to ensure the VDI platform remains secure, resilient, scalable, and operationally efficient.
- Participate in an on-call rotation for after-hours and weekend support.
- Mentor teammates and partner teams by sharing knowledge, guidance, and practical support.
- Stay current with supported technologies and identify opportunities to apply new features to business needs.
- Take projects from idea to completion independently, with guidance where required.
Knowledge and Experience
- Virtualization / Horizon Infrastructure - Strong experience designing, administering, troubleshooting, and optimizing enterprise VDI environments, with hands-on familiarity with VMware Horizon / Omnissa Horizon. Experience should include Connection Servers, Instant Clones, golden image management, desktop pools, entitlements, user experience optimization, profile management, Unified Access Gateway, and vSphere integration.
- vSphere / Virtual Infrastructure - Strong knowledge of VMware vSphere concepts, including clusters, hosts, resource management, templates, snapshots, storage, networking, and virtual machine lifecycle management.
- VDI Monitoring and Performance - Experience monitoring VDI health and performance, including log analysis, session performance, resource contention, login times, protocol behavior, storage latency, capacity trends, and user experience.
- Workstation OS - 5+ years of experience managing and optimizing Windows 11 in both physical and virtualized environments.
- Desktop Management Systems - 5+ years of experience building and managing desktop infrastructure using tools such as Broadcom Altiris, Microsoft SCCM, Intune, or Tanium.
- Thin Client Management - Experience with Wyse and HP thin client management tools is a plus.
- Patch Management - Experience in software and OS patch management.
- Scripting - Experience with management and automation scripting in PowerShell and VMware PowerCLI. Comfortable performing tasks from the command line.
- Collaboration and Mentoring - Ability to work effectively with IT teams, communicate strategy clearly, and provide practical guidance where needed.
- Microsoft Intune - Experience with modern endpoint management strategies, zero-touch provisioning via Autopilot, policy management, mobile device management, Microsoft Graph, and log analytics.
- AD / Entra ID - Strong knowledge of Active Directory, Group Policy, DNS, and Microsoft Entra ID.
- Cross-functional Troubleshooting - Ability to diagnose issues across endpoint, virtual desktop, identity, network, storage, security, and application layers.
Desirable Knowledge and Experience
- College degree in Engineering, MIS, CIS, or related discipline.
- Experience with Horizon App Volumes, Dynamic Environment Manager, monitoring platforms, VDI capacity planning, or protocol-level performance troubleshooting.
- Experience with Citrix Virtual Apps and Desktops, StoreFront, NetScaler / ADC, or Citrix app layering technologies.
- Experience with Azure Virtual Desktop or Windows 365.
- Experience with scripting languages such as PowerShell, VBS, or Python for automation tasks.
- Excellent problem-solving and analytical skills.
- Familiarity with ServiceNow and change / incident management practices.
- Experience in the financial services industry.
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $97,900 - 128,800 USD. The base salary range does not include Intercontinental Exchange's incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
About IntercontinentalExchange
Sourced by ZipRecruiter
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990