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Virtual Designer Jobs in Chicago, IL (NOW HIRING)

United Airlines, Inc.

Sr Conversation Designer

Chicago, IL · On-site

$105K - $112K/yr

... virtual assistant workflows * Ability to write clear, concise, and empathetic dialogue. Mastery of ... Familiarity with designing experiences where a customer may be using voice and text simultaneously ...

Vistex

Technical Instructional Designer

Hoffman Estates, IL · On-site

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

Vistex Technical Instructional Designer is responsible for creating engaging and effective training ... led, virtual, and self-paced courses utilizing department templates and guidelines. * Creates ...

American Academy of Ped

Graphic Designer

Itasca, IL · On-site

$70K - $74K/yr

  • Medical

  • Retirement

Graphic Designer The American Academy of Pediatrics (AAP), the nation's leading advocate for ... virtual meeting platforms (e.g., Teams) and document collaboration platforms (e.g., SharePoint ...

New

Vistex

Technical Instructional Designer

Hoffman Estates, IL · On-site

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

Vistex Technical Instructional Designer is responsible for creating engaging and effective training ... led, virtual, and self-paced courses utilizing department templates and guidelines. * Creates ...

One Medical

Virtual Primary Care Physician

Chicago, IL

$262K - $278K/yr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... For more information, visit One Medical offers a robust benefits package designed to aid your ...

One Medical

Virtual Primary Care Physician

Chicago, IL · On-site

$262K - $278K/yr

Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive ... For more information, visit One Medical offers a robust benefits package designed to aid your ...

Vistex

Technical Instructional Designer

Hoffman Estates, IL · On-site

$70K - $80K/yr

  • Medical

  • Retirement

  • PTO

Vistex Technical Instructional Designer is responsible for creating engaging and effective training ... led, virtual, and self-paced courses utilizing department templates and guidelines. * Creates ...

Snapsheet

Virtual Auto Appraiser

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Virtual Auto Appraisal Claims Negotiator (High-Volume Desk) Company: Snapsheet Job ... That's why we've built a benefits experience designed to grow with you, wherever life takes you.

Snapsheet

Virtual Auto Appraiser

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Virtual Auto Appraisal Claims Negotiator (High-Volume Desk) Company: Snapsheet Job ... That's why we've built a benefits experience designed to grow with you, wherever life takes you.

Firefly Health

Virtual Primary Care Physician

Chicago, IL · On-site

  • Medical

  • Retirement

The Role As a Virtual Primary Care Physician, you will have the opportunity to work within an innovative, integrated care model designed to deliver high-quality, relationship-based primary care ...

Firefly Health

Virtual Primary Care Physician

Chicago, IL · Remote

  • Medical

  • Retirement

The Role As a Virtual Primary Care Physician, you will have the opportunity to work within an innovative, integrated care model designed to deliver high-quality, relationship-based primary care ...

GAI Consultants

Civil Designer 3

Lisle, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GAI Consultant's Inc. is seeking a Civil Designer 3 to join the team in any of our offices. You ... Adequate hearing to participate in conversations, phone calls, and virtual meetings. * Ability to ...

Parts Town

Senior Graphic Designer

Addison, IL · On-site

$64K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Parts Town Pride - check out our virtual tour and culture! * Hybrid Work schedule * Team member ... As our Senior Graphic Designer, you won't just execute campaigns-you will help conceptualize and ...

Parts Town

Senior Graphic Designer

Addison, IL

$64K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Parts Town Pride - check out our virtual tour and culture! * Hybrid Work schedule * Team member ... As our Senior Graphic Designer, you won't just execute campaigns-you will help conceptualize and ...

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Virtual Designer information

Are virtual designers in demand?

Virtual designers are in increasing demand as remote work and digital collaboration grow, with skills in graphic design, 3D modeling, and design software like Adobe Creative Suite or CAD being highly valued. The role often requires a strong portfolio and proficiency with virtual communication tools, making it a relevant and expanding field in various industries.

What are the key skills and qualifications needed to thrive as a virtual designer, and why are they important?

To thrive as a Virtual Designer, you need expertise in digital design principles, 3D modeling, and spatial visualization, typically supported by a degree in graphic design, architecture, or a related field. Proficiency with design software such as AutoCAD, SketchUp, Adobe Creative Suite, and familiarity with virtual reality (VR) or augmented reality (AR) platforms is often required. Strong communication skills, creativity, and the ability to collaborate remotely are valuable soft skills for this role. These skills are crucial for producing innovative, client-centric virtual spaces and for working effectively in distributed design teams.

What does a virtual designer do, and how do they collaborate with clients and teams?

A typical workday for a Virtual Designer involves developing digital renderings, refining 3D models, and joining virtual meetings to discuss project goals or feedback with clients and colleagues. Virtual Designers regularly use collaboration tools like Slack, Zoom, or project management platforms to stay connected with remote teams and ensure seamless workflow integration. They may also present visual concepts to clients and adjust designs in real time based on input gathered. Close communication and flexibility are essential, as Virtual Designers often work across time zones and adapt to rapidly changing project requirements.

What is a virtual designer?

A Virtual Designer creates digital designs, 3D models, and virtual environments using design software and technology. They often work remotely to develop visual assets for industries like architecture, gaming, marketing, and interior design. Their role involves collaboration with clients and teams to bring creative concepts to life in a virtual space.

What are the most commonly searched types of Designer jobs in Chicago, IL?

The most popular types of Designer jobs in Chicago, IL are:

What are popular job titles related to Virtual Designer jobs in Chicago, IL?

For Virtual Designer jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Designer jobs in Chicago, IL look for?

The top searched job categories for Virtual Designer jobs in Chicago, IL are:

Virtual Designer jobs near you
Infographic showing various Virtual Designer job openings in Chicago, IL as of August 2026, with employment types broken down into 8% Internship, and 92% Full Time. Highlights an 59% In-person, and 41% Remote job distribution.

Sr Conversation Designer

United Airlines, Inc.

Chicago, IL • On-site

$105K - $112K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines

Job description

Description
Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.
Job Overview and Responsibilities
The Conversation Designer owns the user experience (UX) architecture, persona, and linguistic logic for all customer-facing automated channels arcorss voice, digital chat, and messaging. They will design intuitive, empathic, and highly structured multi-turn dialogue flows that guide customers seamlessly to full resolution without human intervention. By blending psychology, creative writing, and system logic, they will translate complex business policies and transactions into simple, conversational interactions that maximize resolution while managing error states and complex user inputs. They need to be customer-obsessed to create experiences that customers love to use.
  • Architect, diagram, and design conversational interactions, logic trees, fallback behaviors, and state-machine flows for both voice and digital channels
  • Should be low-effort paths for complex customer intents, ensuring automated journeys are structured to achieve full resolution within the channel with high CSAT
  • Craft all user-facing interactions, ensuring automation tone, vocabulary, and personality are consistent with the brand voice
  • Write optimized, natural prompts for voice and chat/messaging channels that are universally understood, concise, and inclusive
  • Partner with Product Managers to continuously audit and optimize the Natural Language Understanding (NLU) model
  • Review real user utterances to design slot-filling parameters, synoyms, entity classifications, and validation prompts that prevent the automation from misunderstanding the customer
  • Design conversational architecture for graceful human hand-offs including when to transition to a live agent, ensuring the customer feels supported and that all accumulated context is packaged cleanly for the receiving live agent to reduce the need for the customer to repeat information they've already shared
  • Conduct rigorous user testing and audit conversations
  • Identify when language ambiguity, robotic/awkward phrasing, or logic dead-ends cause customers to abandon automated paths or request a live representative prematurely
  • Establish and maintain the enterprise Conversational Design Style Guide and design system pattern libraries
  • Stay ahead of emerging design trends (such as generative AI prompting vs deterministic flows) and mentor piers and other junior associates across the organization

Qualifications
What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or related experience
  • Linguistics, computational linguistics, congitive science, human-computer interaction (HCI), technical writing, creative writing, psychology, or related field focusing on language structure and human behavior
  • Demonstrated conversational designs, flow diagrams, prompt copywriting variations, and measurable improvement in automation resolution or user completion rates
  • 2+ years of hands-on experience designing conversational interfaces, automated voice systems, chat applications, or virtual assistant workflows
  • Ability to write clear, concise, and empathetic dialogue. Mastery of fundamental difference between writing for voice(pacing, breathing, phrasing) vs writing for chat (mobile screens, chat UI, buttons, rich media)
  • High proficiency using visualization and design mapping tools to build complex, conditional branching logic, user interruptions and non-linear paths
  • Expert knowledge of how to design 'conversational repair' sequences (progressive re-prompting, slot-recovery, context management) to guide a misunderstood or confused customer back on track
  • Deep understanding of human cognitive limitations during automated service interactions - knowing exactly how much information to give a user in a single turn to prevent frustration or abandonment
  • Familiarity with Generative AI concepts and prompt writing
  • Exposure to AI platforms such as Copilot, ChatGPT, Gemini, Claude, Perplexity, and NotebookLM
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):
  • Master's degree or related experience
  • Advanced specialization in computational linguistics, HCI, or digital interaction design
  • Certificate from conversational design institute or platform-specific conversational build certification
  • 3+ Experience designing both voice/auditory user interfaces and written digital chat/messaging interfaces within a high volume contact center of customer service framework
  • Understanding of how to design system prompts and dynamic response parameters for LLMs, blending standard deterministic (rule-based) scripts with flexible generative responses while maintaining strict guardrails
  • Familiarity with designing experiences where a customer may be using voice and text simultaneously (e.g, viewing/interacting with a mobile screen while interacting with a smart voice assistant)
  • Understanding of regional idioms, syntax variations, and slang patterns to ensure conversational models remain highly inclusive and accurate across divers customer demographics
  • Hands-on experience using AI tools in projects, internships, or work environment.
  • Knowledge of automation platforms such as Power Automate, Copilot Studio, Zapier, or n8n

What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

United Airlines logo

About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media

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