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Virtual Customer Service Jobs in Union, NJ (NOW HIRING)

Abacus Group

Be Seen First

Customer Service

New York, NY · On-site

$50K - $55K/yr

They seek a Customer Service Representative to join their Manhattan, NY office. Responsibilities ... Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$17.75 - $24/hr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Market Value Inc

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Aequor Inc

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential ...

Infojini Inc

Customer Service

Middletown, NJ · On-site

$17.25 - $23/hr

Responsible for providing customer service support to assigned customers and ensuring critical service requirements are met. Roles & Responsibilities: 1) Works under direct supervision to supports ...

BABACO ALARM SYSTEMS

Customer Service

Carlstadt, NJ · On-site

$40K - $55K/yr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

Ruhl Construction

Customer Service

New York, NY · Remote

$35/hr

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and ...

BABACO ALARM SYSTEMS

Customer Service

Carlstadt, NJ · On-site

$40K - $55K/yr

Babaco Alarm Systems is looking for a motivated and friendly Customer Service Representative to join our team in Carlstadt, NJ! In this role, you'll be the voice of our company, helping customers ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Union, NJ

Virtual Customer Service information

See Union, NJ salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual customer service in Union, NJ is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.61 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Union, NJ?

The most popular types of Customer Service jobs in Union, NJ are:

What are popular job titles related to Virtual Customer Service jobs in Union, NJ?

For Virtual Customer Service jobs in Union, NJ, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Union, NJ look for?

The top searched job categories for Virtual Customer Service jobs in Union, NJ are:

What cities near Union, NJ are hiring for Virtual Customer Service jobs?

Cities near Union, NJ with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Union, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,004 per year, or $17.3 per hour.

Virtual Customer Service (Entry Level)

NextGen Real Estate

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted yesterday

Job description

As a Virtual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat. You will serve as the first point of contact for our clients and will be responsible for addressing their inquiries, concerns, and requests in a timely and professional manner.

Key Responsibilities:

- Respond to customer inquiries and provide accurate and timely information about our products and services

- Handle customer complaints and resolve issues in a professional and efficient manner

- Manage and update customer accounts and records

- Proactively identify and escalate customer issues to the appropriate department for resolution

- Collaborate with other team members to ensure a seamless customer experience

- Meet and exceed customer service goals and metrics

- Continuously improve and enhance customer service processes to increase efficiency and customer satisfaction

Qualifications:

- High school diploma or equivalent; college degree preferred

- Excellent communication skills, both written and verbal

- Strong problem-solving and decision-making abilities

- Ability to multitask and manage time effectively

- Proficient in Microsoft Office and other basic computer skills

- Experience with customer relationship management (CRM) software is a plus

- Must be able to work independently and in a team environment

- Comfortable working in a fast-paced and constantly changing environment

We are looking for individuals who are passionate about delivering exceptional customer service and are eager to learn and grow in a dynamic and innovative company. If you are a self-starter with a positive attitude and excellent communication skills, we want to hear from you!

Join the NextGen Real Estate team and take the first step towards a rewarding career in the real estate industry. Apply now!

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