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Virtual Customer Service Jobs in Matawan, NJ (NOW HIRING)

Customer Service

New York, NY · On-site

$50K - $55K/yr

They seek a temp-to-perm Customer Service Representative to join their Manhattan, NY office ... Maintain a caseload of clients, both virtual and onsite, ensuring their progress through the ...

Customer Service

Manhattan, NY · On-site

$49K - $62K/yr

As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer ...

Customer Service

Middletown, NJ · On-site

$17.25 - $23/hr

Responsible for providing customer service support to assigned customers and ensuring critical service requirements are met. Roles & Responsibilities: 1) Works under direct supervision to supports ...

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential ...

Customer Service

Somerset, NJ · On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions under the leadership of the Customer Service Manager. Essential Duties and Responsibilities

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Type of Hire: Full Time Education Desired: High School diploma or equivalent Travel: NONE Answer calls professionally to provide information about products and services. Assist with ...

Customer Service

New York, NY · On-site

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

New York, NY · On-site

$43K - $50K/yr

We have a passion for client services and fashion. Our customer reps play a crucial role consistently providing a superior level of service to our clients, while increasing client conversion and ...

customer service

Union City, NJ · On-site

$15.75 - $21.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

New York, NY

$17.50 - $23.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

customer service

South Plainfield, NJ · On-site

$15.25 - $21/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service

Queens, NY

$16.75 - $22.75/hr

Provide excellent customer service * Introducer to dealership and Toyota brand * Provide added value to shopping experience Qualifications: * At least one previous role based in strong customer ...

Customer Service

Manhattan, NY

$17.50 - $24/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

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Virtual Customer Service information

See Matawan, NJ salary details

$10

$17

$27

How much do virtual customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual customer service in Matawan, NJ is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Matawan, NJ? The most popular types of Customer Service jobs in Matawan, NJ are:
What are popular job titles related to Virtual Customer Service jobs in Matawan, NJ? For Virtual Customer Service jobs in Matawan, NJ, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Matawan, NJ look for? The top searched job categories for Virtual Customer Service jobs in Matawan, NJ are:
What cities near Matawan, NJ are hiring for Virtual Customer Service jobs? Cities near Matawan, NJ with the most Virtual Customer Service job openings:
Infographic showing various Virtual Customer Service job openings in Matawan, NJ as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,505 per year, or $17.6 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Jersey City, NJ • Remote

$15.75 - $19.75/hr

Full-time

Posted 11 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks