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Virtual Customer Service Jobs in Fort Mill, SC (NOW HIRING)

Remote Customer Service Agent

Charlotte, NC · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Matthews, NC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Huntersville, NC · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Fort Mill, SC · Remote

$13.50 - $18.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Rock Hill, SC · Remote

$12.75 - $17.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Gastonia, NC · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Customer Service

Charlotte, NC

$15.75 - $21.25/hr

Customer Service Customer Service - Go Store It Go Store It is looking for a friendly, reliable, and customer-focused individual to join our team. In this role, you will assist customers with their ...

customer service

Charlotte, NC

$15.75 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Virtual Customer Service information

See Fort Mill, SC salary details

$8

$14

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How much do virtual customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual customer service in Fort Mill, SC is $14.93, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Fort Mill, SC?

The most popular types of Customer Service jobs in Fort Mill, SC are:

What are popular job titles related to Virtual Customer Service jobs in Fort Mill, SC?

For Virtual Customer Service jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Fort Mill, SC look for?

The top searched job categories for Virtual Customer Service jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Virtual Customer Service jobs?

Cities near Fort Mill, SC with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Fort Mill, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $31,048 per year, or $14.9 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Charlotte, NC • Remote

$14.75 - $18.50/hr

Full-time

Re-posted yesterday


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks