ZipRecruiter

Log In

1

Virtual Customer Service Jobs in Crofton, MD (NOW HIRING)

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Laurel, MD · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Glen Burnie, MD · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Upper Marlboro, MD · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Columbia, MD · Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Annapolis, MD · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Ellicott City, MD · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Baltimore, MD · Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Whizz

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

WHIZZ

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Whizz

Store Supervisor - Washington, DC

Washington, DC · On-site

$25/hr

Support Virtual Customer Service by preparing bikes/accessories/orders and ensuring deliveries are complete and accurate. * Coordinate day-to-day customer-related workflow between mechanics and ...

Robert Half

Customer Service Representative

Bowie, MD · On-site

$19.95 - $23.10/hr

We are looking for a Customer Service Representative to support the Student Accounts/Bursar ... In this role, you will deliver responsive service across virtual, phone, and in-person channels ...

Shopexim

Customer Service

Baltimore, MD

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Location: Baltimore, Maryland Employment Type: Full-Time Position Summary At Shopexim Pack & Ship, we believe every customer deserves a five-star experience. We are looking for a ...

Fresh Creative Cuisine

Customer Service

Baltimore, MD · On-site

$18 - $24/hr

Customer Service Agent needed for rapidly growing food manufacturing company in a fast paced, dynamic office environment. Responsibilities: Customer Service and Order Processing: * Answer main ...

next page

Showing results 1-20

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Crofton, MD

Virtual Customer Service information

See Crofton, MD salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for virtual customer service in Crofton, MD is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Crofton, MD?

The most popular types of Customer Service jobs in Crofton, MD are:

What are popular job titles related to Virtual Customer Service jobs in Crofton, MD?

For Virtual Customer Service jobs in Crofton, MD, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Crofton, MD look for?

The top searched job categories for Virtual Customer Service jobs in Crofton, MD are:

What cities near Crofton, MD are hiring for Virtual Customer Service jobs?

Cities near Crofton, MD with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Crofton, MD as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% In-person, 4% Hybrid, and 5% Remote job distribution, with an average salary of $35,731 per year, or $17.2 per hour.

Virtual Travel Assistant - Booking & Customer Care

Destination Careers

Washington, DC • Remote

$45K - $75K/yr

Full-time

Re-posted 11 days ago

Job description

Job Type: Work From Home | Flexible Schedule
 
Role Summary
We're looking for dependable individuals to support clients with travel bookings, primarily hotels and accommodations. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.
What You'll Do
  • Support clients with booking inquiries
  • Learn how to research and secure hotel stays
  • Provide excellent virtual customer service
  • Follow simple systems and processes
  • Attend online trainings and team calls
What We Provide
  • 100% remote work
  • Flexible hours
  • Full training and support
  • Travel discounts and perks
  • Income opportunities with growth potential
$45,000 - $75,000 a year
Ready to learn more? Apply to attend an informational meeting and see if this is the right fit for you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply