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Virtual Customer Service Representative Jobs in Westerly, RI

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

U-Haul

Customer Service Representative

Carolina, RI

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Keith's Appliances

Customer Service Representative

Norwich, CT · On-site

$16 - $21.75/hr

... Customer Service Representative to join our team! This position offers an opportunity to work for a company that values and acknowledges your dedication, offering both recognition and financial ...

Meineke

Customer Service Representative

New London, CT · On-site

$16.94 - $18/hr

Locally-Owned Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and ...

Meineke

Customer Service Representative

New London, CT · On-site

$16.94 - $18/hr

Locally-Owned Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and ...

Flagship Staffing Services

Be Seen First

Customer Service Representative

Coventry, RI · On-site

$18.50 - $19/hr

Our client is looking for an experienced Customer Service professional to help with a 3 month project. You will be responsible for coordinating bus schedules for transportation. * Basic computer ...

Marmon

Finance Customer Service Representative

Pawcatuck, CT · On-site

$16 - $22/hr

Customer Service Representative As a part of the global industrial organization Marmon Holdings--which is backed by Berkshire Hathaway--you'll be doing things that matter, leading at every level, and ...

Harris

Customer Service Representative

Carolina, RI

$16 - $21.75/hr

Transfer calls to employees in other departments as required to meet customer needs. * Fully ... maintain or exceed service standards. * Communicate openly with Supervisor, Team Lead and other ...

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Virtual Customer Service Representative information

See Westerly, RI salary details

$9

$18

$27

How much do virtual customer service representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual customer service representative in Westerly, RI is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication tools and customer management software to assist clients efficiently from a home or remote office environment.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Westerly, RI? The most popular types of Customer Service Representative jobs in Westerly, RI are:
What are popular job titles related to Virtual Customer Service Representative jobs in Westerly, RI? For Virtual Customer Service Representative jobs in Westerly, RI, the most frequently searched job titles are:
What cities near Westerly, RI are hiring for Virtual Customer Service Representative jobs? Cities near Westerly, RI with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Westerly, RI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,384 per year, or $18.9 per hour.

Entry Level CSR Virtual

Globe Life American Income Division

Coventry, RI • On-site, Remote

$15.50 - $21.25/hr

Full-time

Medical

Posted 5 days ago

Job description

Protecting Families Since 1951
Location: U.S. & Canada | Fully Remote
For over 70 years, we've been committed to one mission: protecting working families. Through life, accident, and supplemental health coverage offered to members of labor unions, credit unions, and associations, we've built a reputation rooted in trust, stability, and care-backed by the strength of Globe Life.
Now, we're growing-and we're looking for motivated individuals who want to grow with us. This fully remote opportunity allows you to build a meaningful career from home while forming lasting relationships with clients through virtual, Zoom-based consultations.About the Role
As a Remote Client Relationship Specialist, you will represent a company with decades of proven success while helping families secure the protection they need. You'll work in a supportive, growth-focused environment where your efforts directly contribute to both client outcomes and your own professional advancement.What You'll Do
  • Connect with clients across the U.S. and Canada through virtual consultations
  • Build trust through clear communication and a people-first approach
  • Provide guidance on coverage options tailored to each family's needs
  • Maintain professionalism and follow-through in all client interactions
  • Contribute to a team that continues to experience strong, consistent growth
What Makes You a Great Fit
  • Clear, confident communication and strong interpersonal skills
  • Comfort using basic technology and virtual meeting platforms
  • Reliable, accountable, and detail-oriented
  • Positive, personable approach when working with clients
  • Strong time management and ability to work independently
  • Leadership experience is a plus and opens the door to advancement
What You'll Receive
100% Remote Flexibility
Work from home with the freedom to design your schedule.
Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied to your success.
Health Insurance Reimbursement
Support your well-being with access to reimbursement benefits.
Career Growth & Leadership Development
Advance within a system designed to promote from within and develop future leaders.Why Join Us
This is more than a job-it's an opportunity to be part of a legacy built on service while creating your own path to success. If you're looking for a career that aligns with your values, offers flexibility, and makes a real impact, we'd love to connect with you.
Apply today and build a career rooted in purpose, growth, and opportunity.

Apply