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Virtual Customer Service Representative Jobs in Reedley, CA

Poolcorp

Customer Service Representative

Fresno, CA · On-site

$20 - $24/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations ...

3 Day Blinds

Customer Service Representative

Fresno, CA

$18 - $19.50/hr

Able to identify and execute resolution on a variety of customer service issues in a prompt manner * Provide a superior client experience by projecting patience, empathy, caring, and sincerity in ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Reedley, CA

Virtual Customer Service Representative information

See Reedley, CA salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual customer service representative in Reedley, CA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Reedley, CA?

The most popular types of Customer Service Representative jobs in Reedley, CA are:

What are popular job titles related to Virtual Customer Service Representative jobs in Reedley, CA?

For Virtual Customer Service Representative jobs in Reedley, CA, the most frequently searched job titles are:

What cities near Reedley, CA are hiring for Virtual Customer Service Representative jobs?

Cities near Reedley, CA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Reedley, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,136 per year, or $18.8 per hour.

Professional Customer Service Representative

Fresno, CA • On-site

Allbritten
51 - 200 employees
Learn more about Allbrittenexternal

$26 - $30/hr

Full-time

Re-posted 21 days ago

Job description

Professional Customer Service Representative (CSR-III) – Fresno, CA

Allbritten “The Barefoot Plumber”
Pay: $26.00 – $30.00/hr (DOE) | Full-Time

If you’re the kind of customer service pro who can calm the storm, solve the problem, and keep the day moving, Allbritten wants you. This is not an entry-level CSR role. This is a frontline, high-impact position for someone who can own escalations, protect the customer experience, and keep scheduling running efficiently in a fast-paced home services environment.

You’ll thrive here if you can:

  • Own escalations and turn unhappy customers into loyal ones

  • Make smart scheduling decisions using CRM/dispatch tools (tech availability, urgency, routing, capacity)

  • Save cancellations, support reschedules, and keep the board full

  • Communicate confidently with customers and field teams

  • Document accurately and follow through—every time

What we’re looking for:

  • 3+ years in a high-volume customer service / call center / dispatch role

  • Proven ability to handle tough calls with professionalism and empathy

  • Strong multitasking, accuracy, and decision-making under pressure

  • Home services (HVAC/plumbing/electrical) or dispatch experience is a major plus

  • Bilingual (English/Spanish) a plus

Why Allbritten

  • Premium pay for premium skill

  • Stable, established local company with growth opportunity

  • A team that values professionalism, accountability, and customer care

Apply today if you’re ready to be the person customers remember for the right reasons—and the teammate everyone trusts when things get busy.

Apply